Booked this very late into the night as we had left a hotel with unlivable conditions, they were quick to accommodate us in this situation. Location was excellent, plenty of things to do around

not a big deal but the shower head kept turning away during the shower.

The beds were super comfortable and the blackout blinds were a godsend - the best night's sleep I had in Japan, both times I stayed. I stayed in both the deluxe and standard double rooms, and whilst somewhat small, I had no issues and just about had space for my large suitcase. The desk was also super comfortable for work and had built in international plugs which were really helpful. The staff were also super helpful and even stored my bags for a few days while I went to Kyoto until I came back. Overall, excellent value for money.

The second time I stayed I was given a room which seemed to attract a lot of loud noises from outside, but thankfully they didn't continue overnight or wake me in the working so it was fine in the end.

This hotel is in a great location, right next to Shinsaibashi-suji shopping district, down the way from americamura, and really close to Dotonburi, without being close enough to deal with overcrowding. Also very close to the Midosuji line, which connects to nearly every other important metro line in Osaka. The room is clean and fairly quiet. This Hotel is very much a "you get what you pay for" situation. It is not luxury, but you aren't paying for luxury. The bed is good, the rooms is reasonable size, the bathroom is good, the public bath is good. Check in and check out are easy. They also have accessible laundry. This was our second visit to this hotel and we enjoyed our stay again.

Like most japanese hotels, the beds are pretty stiff. I also noticed that the public bath this time was less clean, and the hot water would sometimes cut off for no reason. Also one pillow is not enough, but be sure to ask for another and the staff will gladly give you one.

Great location, clean rooms, loved the onsen - all in all I was quite pleased :)

The only thing I wished had been different concerned breakfast. It was served from early in the morning until 9:45, and the morning in which we were getting up early it was a feast... but on the other mornings when we showed up even as late as 9, a lot of things were gone and the selection was much reduced. I realise that they're not going to keep making fresh food right up until the last minute, but it would have been better if the selection had been replenished a bit longer.

The hotel is very conveniently located 5 mins away from the Metro station, but it's not JR. To the closest JR station you need to walk about 15 mins. Breakfast has big variety of choice for warm food. Staff was very nice and helpful. Room was very clean, very well kept clean. We were very happy to stay in this hotel.

Maybe we would like to have more choices of cold food to put on a bread for breakfast (like sausages, cheese, etc).

Incredibly close to the local train station (literally on the same street as one of the exits). A 10 minute walk to Dotonburi. This hotel is right in the action, with nightclubs, bars and pubs lining the streets. Unlike in Tokyo, people walk where ever they want here as the area is made up of narrow one way streets. The hotel had good facilities and was clean. Expected that it would be small, but I appreciated that there was a separate vanity and mirror outside of the bathroom (i believe we paid for the deluxe rooom and it seemed worth it). We didnt have any breakfast there, but in hindsight this would have made things a bit easier given that most places dont open until late morning.

Very close to Dotonburi, Namba and good connecting subway stations! Rooms were more spacious then most other business hotels we stayed at in Japan. Staff was very nice and there were a bunch of complementary things like bread rolls and ice cream!!

We knew cleaning service wasn't every day but at the beginning they do ask you to pick a day on which cleaning service comes, but for us even on this day they only provided new towels etc. But i thing this might just have been a miscommunication and it didn't really bother us since it was only for four days

Fantastic location. Very near Shinsaibashi station so pulling your luggage along was easy. Few minutes walk to Dotonbori. Breakfast was a very good spread and value for money especially if you don't want to waste your time looking for breakfast outside in the morning. There's also free refreshments and baked bread at the lounge area from 12-10pm. Room was fairly spacious with 2 twin beds for 3-4 persons. Very spacious bathrooms too. Generous with amenities and basic skincare products from Pola provided.

We loved staying at Hotel Shinsaibashi HILLARYS. Our room was small but quite comfortable, the location—convenient for train access and for walking around downtown but without noise spill into our room—was excellent, and the staff were unfailingly helpful and friendly.

In the mornings, during checkout rush it can take a long time to get space on an elevator down, and at least as far as we could find, there wasn't an option to take the stairs without setting off an alarm.

Loved the hotel and location.

The only critique was they Didn’t have extra pillows when asked which would have made the stay better