The location is very close to the centre. Clean and functional rooms and served daily. Breakfast supplied plenty of Choice. The soft play was great for our little ones as was the outdoor playground. We really enjoyed the stay and would return. Great walks near by, safe location.

The fish bar, team working there obviously had better things to do. Counting knife and forks, on mobiles while people stood at bar. Only 5 of us in at the time too. Food over salted, came with free hair! Staff friendly to a point, but good at what they do. Companies can’t operate without staff so perhaps it’s an upper management issue.

Very friendly and helpful staff . Good location and good breakfast . Over good place to stay and may do well with renovation specially corridor carpets , room furniture and bath as hardly any place hang used towel to get them dry and use again . We has ask for new towel every , not environmentally friendly but did hadn’t had choice.

Long waiting at the time of check in as there was only 1 person and as late checking , 4PM , by that must of guest are there and people might waiting for an hour for check in. So either to increase check in desks or start early check in , 3pm like most of the hotels .

Beautiful location bit tricky trying to work out which part we were staying in but after asking a couple of meme ears of staff we were finally directed to correct building x good facillities and plenty to do. Central to town also.

The room was very cold on arrival - the building itself was very cold during the whole stay. Room looking quite dated. Very hard feather pillows - had to ask for softer foam pillows. Corridor very noisy with doors banging at night. On the first morning there wasn’t enough hot food on the hot food warmer for the amount of people so had to make do with toast/ cereal.

Clean and comfortable rooms! The resort is surrounded by nature on a side and only 5 minutes walking from all the shops and restaurant in Aviemore. Pool (that makes waves) is perfect for kids of any age. Huge soft play area inside and large space for woodend play area outside. Steam room and sauna good.

Kids slept in sofa beds and they said mattress weren’t comfy. Considering the high price for the room maybe some improvement could be done. The shopping centre is closed on Sunday in a touristic village like Aviemore. There are too many things to do in this resort but impossible to enjoy it with check in at 4pm and check out at 11am. And is not very affordable to pay 2 family rooms for more than one day. An earlier check in would let family stay a bit longer in the swimming centre or around the restaurants and lounge enjoy properly the stay.

I liked the hotel location and the service, everything I needed was nearby, even the train station. breakfast was delicious. the staff was friendly, the snowy atmosphere was fabulous. we want to visit this place again.

but clean ... there was a lot of other people's hair in my bed under the sheet. in the bathroom, there was pubic-like hair in the corners. I asked to clean my room, the next day a worker came, but abslutely did not fix my problems, but it was like adding more hair. I have OCD and I was mentally affected by the dirty room.

The hotel rooms were nice and clean. The beds were really comfortable. Nice breakfast. Good range of facilities for children. Loved the swimming pool, soft play area, children’s disco. I thought the staff were all wonderful and worked really hard - as someone who’s worked in a hotel it’s bloody hard work. Giovannis offers a good range of Italian food. Book ahead.

When you read the reviews it easy to be put off by the negative comments. I feel some are harsh. As long as you read up on things and do your research before it’s absolutely fine. I think it’s down to whether you feel you’re getting good value for money. It’s expensive but I ended up with a price I was happy with. I think it would just benefit on some money being spent to update bits of the centre. But I feel this could be said about a lot of Aviemore. We picked the hotel because it offers alot for children. Our son had a wonderful time. He loved the pool, soft play, cinema and entertainment. He was happy and as a result we were happy.

Our room was comfortable but quite a distance from the lift, not normally any bother but when you have a 4 year old and are carrying lots of luggage along corridors through multiple fire doors and up short flights of stairs it's a bit tricky. Loved the pool area and if we'd had more time would have taken advantage of the soft play area. We used the shopping centre and bought a lovely little gift for my nephews Mum as it was her birthday. I'll definitely be back as I'd like to get a better look around here without my 4 year old nephew.

We'd have liked a room closer to the lift and I'm sure others traveling with smaller kids and a lot of luggage would appreciate that level of detail too.

Facilities, location and staff. They have lots of activities lined up for kids we enjoyed our stay. Restaurants we’re posh and food tasty. More options @ Aspects. The location was central.

The signage and check in information. First timers and google maps takes you to the auditorium building. The reception there was empty and a few guest were lined up to check in. We asked someone passing by and we were all directed to the highlands reception. And then re directed to the aviemore reception. Wasn’t ideal for family with kids galavanting the yard with a few buildings apart. We later found out there were 3 hotel all in the community. I think the hotel should put these details in the check in instructions prior. Another hiccup was the towel hot rail in the bathroom was too close to the entrance of the bath, it can get very hot and I got burnt by it. We later covered it fully with a towel to be cautious. The location was not safe.

went with family with no expectations and we were all very pleasantly surprised by the cleanliness and the facilities especially the pool. breakfast was really good apart from the eggs

at the pool the life guards seemed more attentive to parents use of mobile phones than on swimmers in the pool. i watched on with some amusement as the life guards chastised bemused parents taking photos of their children and others just taking theirs devices out to do whatever only to be loudly whistled at spoken to by the lifeguards it was actually rather funny given the blind spots in the pool that they couldnt see in the pool.

Great hotel, the size of the room was brilliant- although the hotel needed a lick of paint, I can't fault the cleanliness of the hotel, in addition to all the other hotels around as well- so clean and tidy. The breakfast was really nice, with enough options to choose from. I liked the use of the unlimited free facilities- swimming and the soft play area, this was brilliant for my daughter who thoroughly enjoyed herself. The amenities and everything needed was within walking distance. All the staff were very friendly and welcoming. I would definitely stay here again without a doubt!