The location was great, right on the beach. Delicious breakfast with lots of options. The staff was extremely nice and helpful with any requests we had. The hotel provided pick-up and drop-off at Chennai airport. The driver was very polite and professional. Stopped on the way to let us eat and get some tea. Will definitely stay here again, and hopefully get the same driver to pick us up next time.

The room was nice, however, the view out the window was quite poor. There was really no view. Luckily we didn't stay in the room much so it didn't really bother us. The floors were very cold, so perhaps some small carpet could make the room a bit more cozy. The washroom was quite small and after a shower, most of the floor was wet, which due to humidity kept our bathmats and towels wet. (Also there was not much space to hang and dry the towels so we needed to ask for some extras).

We were given a very bad room at first but the staff cooperated and gave us the best room after we showed discomfort !

The front desk staff took the payment via UPI on check in itself but they hadn't received the payment in account. They did not tell us about this for our 2days stay and while checking out created a chaos for us as our taxi to Chennai waited for almost 1. 5hrs thus delaying all of our schedule. Thankfully our flight from chennai was next day else we would have surely missed. The reception staff should be a bit more smarter to handle such issues.

The property was right on the rock beach street and almost all the places to cover in white town were in walking distance. You can just get down and watch the sunrise. Take a stroll in the evening. The place was very lively. The complimentary breakfast was an absolute killer! The chefs and staffs were so friendly and attentive. The bar had most of the drinks and the outdoor seating was a great spot to sit and chat.

There was some construction work going on nearby and that could be disturbing in the mornings. The room service took quite some time. It might be because of the checkin rush. However, all the requests were met later. The floor drain in the restroom was a problem, the water clogged every time one took a shower.

excellent location on the seafront promenade. Blue Line the ground floor dining area and the Buddha on the third floor has an excellent view of the sea. Breakfast was very good and the staff went out of the way to meet any demands. Mr Franklin the Chef makes excellent curated steaks. In fact I had one of the best rare medium stakes cooked the French way. Room was airy and clean. At the front desk Sylvia and the foyer doorman were very pleasant and cheerful.

The swimming pool is very small and is like a play pool for children.

Our stay at the Promenade with my daughter was truly incredible. Ms. Gincy at the front desk was incredibly gracious, assisting us in settling down even though we arrived a couple of hours before check-in time, and she even offered us a welcome drink. The best part of this property is its location – just a few steps away from the beach! The restaurant was elegant, and the breakfast spread was absolutely delicious. We thoroughly enjoyed our time there.

Nothing to be honest. It was a good experience.

The hotel has a very nice location directly on the beach promenade and is tastefully decorated. The breakfast is good and varied. The restaurant on the roof terrace is highly recommended as it offers a varied cuisine of Indian, Thai and Japanese. I ate there several times and it was always top quality.

At the beginning of my stay there were minor laxities regarding service, which were resolved after I addressed them. On Sunday, opposite my room, the other two rooms were being renovated, which caused a lot of noise. On another day, holes were being drilled with the drill at around 23:30. After my intervention, the activities were immediately stopped.

I spent 6 nights here absolutely wonderful, the staff amazing from the door man ,reception, room attendants , wait staff . The staff always on hand to help in anyway, so friendly. Food was delicious a huge range to choose from breakfast was absolutely delicious. The pastries were beautiful. My bed was so comfortable , aircon was great , Thank you for making my holiday memorable . 10 out of 10 .

Nothing

Superb location along the Promenade with easy access to a large number of food eateries, shopping outlets, and local places of interest. Staff was friendly and helpful. Dinner and drinks at the Blue Line restaurant was really good. Excellent ocean views.

Breakfast was average at best with the breads and pastries offered feeling a little stale. The Indian options were much better with the live dosa station being a welcome surprise. But overall, with breakfast being priced at nearly 700 rupees per person the quality of food could have been better.

Amazing location,the room was very spacious and had a view of the Bay of Bengal. The variety and generosity of breakfast was exceptional and the staff were most attentive. Loved the Yin/Yang salad and the vegan soup, with roasted walnuts was delicious; alleaten under the night sky and with sound of the wild sea !🌹🎶.

Having to leave as there was no more room for me at the Inn😂.

Location was perfect as you are right on the promenade beach front with easy walking to restaurants and bars. Bar staff and reception staff were amazing and extremely helpful and friendly. Priyo who worked behind the lobby bar and story tellers bar was amazing and really made our stay enjoyable.

The hotel needs some renovation and updating as quite tied looking especially the bathrooms and bedrooms. Towels looked like they had seen better days.