It’s very close proximity to the Alhambra entrance and the very homely friendly atmosphere with very attentive and helpful staff. Everything was very well organised

They didn’t serve dinner and it was hard to find a place which did in that area but. once more the staff were very helpful in giving directions to the only place in the area where we could have dinner

The location...absolutely perfect for a visit to the Alhambra. You can break up your excursion around the beautiful palaces by popping back to the hotel for a drink and a rest, or even a meal, before heading out to see more of what the Alhambra has to offer. It was wonderful to watch the sunset from the grounds and look at the fabulous Sierra Nevada mountains. It's an old building, very beautiful, but the bathroom was quite modern. The staff are really helpful and friendly. There was a kettle in our room...great for us English who love our tea! You pay extra for breakfast, and there is a fairly good selection to choose from. Yummy eggs and ham! We had one meal there (they stop hot food in the late afternoon) and that was delicious. We would definitely stay here again!

The bed was perhaps a bit too soft for us to be really comfy...but to be honest the rest made up for that!

The Location inside the Alhambra wall is fantastic. The hotel iteself is absolutly charming with its old-world vibe, inner courtyard, and 18th centurty decor. The staff were excellent and attentive despite been very short handed and busy trying to balance everybodies needs. When we realized that they did not have an elevator, we were able to upgrade to the only ground level family suite for surprising small extra amount. We were also able to drive our luggage to the door, although one does have to take it back out to the main parking areas some 10 minutes walk away.

Just be ready for carrying bags up narrow steps if you can't get the ground floor rooms as there is no elevator. Also if coming by rental car, be prepared for the 10 walk to and from the 24 hour parking lots. While you can drive your luggage to the door, you are not able to park there. One wonders if they could not make a deal with the bigger hotel next door that does have a parking area.

That it was at the Alhambra. So it was great especifically for the days we had tickets to The Alhambra tours. The bus system to and from Albaicin and downtown passes every 7 minutes (c32, C30) Rhe bus ro Sacromonte can be taken in downtown (C31) Everything is within a 15 minute bus ride.

The airconditioner did not work. It was cooler outside than inside. We opened the window but it openned to the patio where the restaurant is, so we had noise coming in. However, sleep was O.K. at nigth for they do not serve dinner.

Everything. The staff were so friendly and helpful. My wife had fallen and hurt her knee. The young man on reception immediately got an ice pack and towels as soon as we arrived. He also directed us to the Red Cross who came up to the hotel and bandaged Lyn's knee. Breakfast was excellent with the biggest croissants I have ever seen and delicious fresh orange juice. The older man on breakfast duty was very friendly, smiley and helpful. Lyn was able to rest in the room until able to go out. The room was wonderful, like a small apartment with beautiful carved furniture. The outside patio area was perfect for the delicious lunch with a pint of Sangria!! The woman who ran the hotel was very funny as well as helpful. She was amazed that I have a Spanish name but don't speak much Spanish. The location inside the Alhambra was perfect!

Not being able to stay at the Hotel América for longer!

Location was excellent . Staff were super friendly

Small room but as I was on my own it wasn’t a problem

Superb location inside the Alhambra and staff was attentive and forthcoming. A hotel with a lot of character and historical atmosphere, therefore one should not expect the most modern amenities and standards. Rustic and highly recommended for an authentic experience.

Unfortunately there is no restaurant nearby for dinnertime (which adds to the quietness of the place for sure), so you have to descend into town in the evening. After which climbing back up can be a challenge. Or take a taxi of course!

It is a perfect place to stay in Granada - cosy, clean, with GREAT staff and you literally live in the Alhambra. Everything was perfect and I cannot recommend it enough. Thank you guys for your attention to details, to your guests and for making it an amazing experience ❤️ P.S. I loved it so much I prolonged my stay for several more days. Don’t worry about the absence of the elevator - personnel of the hotel will help you to lift it to your room if you ask for it. The only thing you need to be aware of is that you will need to walk to the center of the city for about 15-20 minutes - passing the Palace of Charles V, Puerta de la Justicia and other beautiful historical buildings which is a benefit but could be hard for people who won’t be able to cope with that distance physically.

Most fantastic location and the beautiful courtyard venue for drinks and breakfast was heavenly and the soothing sound of running water too. Reception staff were very efficient , friendly and helpful. Thank you. Magical stay.

No plug socket where kettle is located, maybe an extension to have more than one plug for phone charging etc. Evening bar would have been a bonus to take in the evening courtyard experience.

It was located INSIDE Alhambra - a charming old world hotel with very helpful, pleasant staff. Easy walk to visit the vast citadel of Alhambra. The hotel also offered breakfast, lunch and dinner options in their charming courtyard. We finished our stay with afternoon tea enjoying the ambience of this pleasant hotel.

I wouldn't change a thing in this beautiful, historical hotel. It is charming as it is.