I had the pleasure of staying at this hotel in the spring 2024. Firstly, the location is unbeatable. Situated in the heart of Istanbul, it provided easy access to all the major attractions, restaurants, and shops. The staff was very accommodating and responsive. They provided helpful recommendations for local attractions and were always available to answer any questions. Overall, my stay at Tunel Residence Pera do nice. The combination of an excellent location, modern amenities, and outstanding hospitality made it a memorable experience. I would definitely stay here again on my next trip to Istanbul..

The courtesy at Reception, especially Con and the supporting staff is comendable.

We were not at All satisfied with Breakfast options. It's very basic. For a Hotel of Good repute, this is the most Negative aspect of Tunel Hotel. Some of the the waiters are not at all respectful. If we ask butter for bread they say Extra. I am yet to come across a Hotel of repute who doesn't serve butter with bread. Pan cakes are given with Chocolate. I asked take away chocolate and give me Jam. They said jam will cost extra. It is really stupid. A Tourist who stays at Tunel can afford to pay 15Tl for butter but why pay for replacing Jam with Chocolate ?? Big Chef must be ordered by Tunel to be more courteous to Hotel guests and coperate with such small requests. In short my sincere advise is breakfast scope should be broadened for better rating of Hotel.

The family room was spacious with great view and everything you may need, there was a small pool and sauna which was very fun for the kids. The reception guy was very friendly and helpful.

The breakfast was definitely not acceptable and not in the level of the hotel. The restaurant “Big Chefs” was the only downside of the hotel. The number of staff may not be enough to support servicing the guests in the morning. You may need to wait until the end of your breakfast to get a tea for example. The options of the breakfast are very limited with poor quality and no taste, so it is only good to make you full for couple of hours.

I can’t speak for other rooms, but the room where we lived (on the top floor with a balcony) had such a beautiful view of the city that it completely covered all possible shortcomings. In addition, the hotel is located within excellent walking and transport accessibility from all the best places in the city. metro right at the entrance, the main tourist street with cafes and shops is a 5-minute walk

unfortunately many services offered were not available. swimming pool was very cold. the sauna was not working properly. hamam had low temperature. Breakfast is very modest, with one dish to choose from. The renovation in the room is not the newest. some things did not work, for example some sockets. problems with hot water

All the staff are very kind. The hospitality is incomparable. The location of the hotel is fantastic; you can reach Galata Tower within 2 minutes, Istiqlal Street within 3 minutes, and Sishane is only 10 seconds away from the hotel. The hotel restaurant, Bigchef, is very delicious. The view from my room (the sea view room) is incredible, with a large balcony. The room service comes every day to clean the room, and the lady is very professional. I booked my ticket for Istanbul in February, and for sure I will be back at the same hotel. All the staff are very kind. The hospitality is incomparable. The location of the hotel is fantastic; you can reach Galata Tower within 2 minutes, Istiqlal Street within 3 minutes, and Sishane metro station is only 10 seconds away from the hotel. The hotel restaurant, Bigchef, is very delicious. The view from my room (the sea view room) is incredible, with a large balcony. The room service comes every day to clean the room, and the lady is very professional. The manager gave me 45 minutes after noon to check out without any fees, and they kept my luggage in the hotel for 6 hours without any extra fees. I was very happy about that thing, and how they helped me even after I checked out. I booked my ticket for Istanbul in February, and for sure I will be back at the same hotel.

the room needs a little bit of maintenance, And after that, the place will be one of the greatest hotels in Istanbul.

I was lucky enough to spend only one night in this hotel and it was great. The friendly and helpful staff greeted me upon my late check-in. The room was very comfortable and large, the breakfast was excellent! And the view from the window to the Galata tower is a special pleasure. I will definitely stay at this hotel on my next long-term trip.

The only one thing that was resolved was that there was no Internet in the room in the evening, but it worked well in the morning

The staff were so nice and helpful and attentive to all of our needs. We stayed in thr junior suite which was very comfortable for 4 people and we had great views of the galata Tower which was beautiful. The location was amazing. It was right opposite the metro station so we could easily go to visit different places in Istanbul and was close to the main street and around 15 minutes walk to the sea which was busy in the day and in the evenings. There is also a rooftop bar on top which had beautiful views of the city I would highly recommend this hotel if you want to be in a quality hotel and good location in Istanbul

There was nothing we didn't like

Clean room, warm water all the time, efficient A/C, very good location, right next to metro station & very close to Galata tower, fast wifi, reception boys all of them very helpful, the hotel has its own parking right next to the hotel which is very convenient with all this traffic in Istanbul.

Breakfast was served in the restaurant which is next to the hotel, it's a la carte, not buffet, it was very tasty but found it limited in variety. Room was a bit small.

Reception staff were very helpfull and understanding especially Mr. Abdallah and Mr.Akin. Location of the hotel just in front of shishane metro station. Family suite was perfect with a vew of Galata tower and the sea. Room cleaning is wonderful. Breakfast was perfect with a friendly and generous staff in a restuarant with a nice view. This is my second time in this hotel. I felt at home. Great value for money For sure. I will come again

Swimming pool was in maintenance.

Excellent location in the old city in front of the Sishane metrostation. Spacious apartments making you feel at home. Some apartments at the upper floor have very nice views.

Some staff could be more responsive to questions. Spa was closed due to renovation.