The hotel offers traditional Japanese accommodation which is an experience for non Japanese. It’s leaving your shoes at the door (the extremely attentive hotel staff put them safely away for you), wearing slippers, a kimono, sleeping on futon mattresses on the floor and having fantastic Japanese breakfast. The staff are very friendly and helpful.

This ryokan strikes a reasonable balance between authenticity and catering comfortably to its predominantly non-Japanese clientele. The tatami mat room was spacious, with thicker bedding mats than perhaps completely traditional (but I'm not complaining about that - very comfortable!) There was a separate seating area with a Western sofa, small shower room and separate toilet. All very clean. Kettle and tea provided, fridge with water bottles supplied daily. The public baths (indoors and (sort of) outdoors) were very pleasant and scarcely used by the shy tourists! Breakfast was very good and plentiful (Japanese or Western choice) Location is great - just a few minutes walk from the railway station and (in the opposite direction) the old town, but very peaceful side street. Staff very attentive and spoke good English.

The only negative (for some) might be that it's larger than I expected and totally geared to the foreign tourist market. But that didn't negatively impact our stay.

Perfect location — convenient for access to train, a bus to the Hida Folklife village, and for walking to nearby restaurants and markets. Peaceful entryway garden. Trading shoes for slippers right after entry created a feeling of welcome and cleanliness. A choice of yukata and obi was a welcome offering. Many thoughtful touches awaited us in our spacious room, like a welcome note and an origami crane. Beds were comfortable. We loved the shoji screens and tucked away places for clothing. Both Japanese and Western style breakfasts were delicious and generous. My husband enjoyed the men’s bath each day. Staff were always kind and helpful. Overall we had a very cozy feeling. Recommended!

Our room was traditional with futons on the floor which was very nice to experience. The whole ryokan experience here was wonderful though it was not in the "official" historic Takayama location. The room had a main tatami area, but also a couch if floor sitting was not comfortable Very close to the train station, yet on a quiet side street, and walkable to the historic Takayama area, the morning markets, the festival floats museum, etc. Two types of breakfasts are available, Japanese and Western--I had the Japanese which was wonderful. Very attentive staff (though not too much English). The location near the train station allowed us to stash our bags at the ryokan before going out to explore Takayama and access to the bus station (next to train station) also made it easy as we were leaving by bus. There are many eating options in Takayama, but it is a bit difficult if one does not eat beef. The staff was not really able to point us to good options for dinner but we managed to find the next door restaurant was casual and met our needs, as well as another inexpensive sushi restaurant nearby (and not in the "historic" area) that was very enjoyable..

I would have appreciated some more knowledge of the staff of restaurant recommendations or out of the way places to eat that might not just be focused on beef. Might have liked the option for beer or sake in their "lobby" or lounge area, but it was comfortable.

Friendliness of staff. Hiro and Yuki were exceptional

This was a great place to stay in Takayama. The staff were very friendly when first arriving. They'll take you things up to your room when you are checking in. the rooms are a good size Japanese style so you'll be sitting on the floor or bed a lot. There was one small couch. It's only 2 minutes from the station so we had time to eat breakfast at 7am, finish packing and then be at the station for our 8am train by 7:45. The Japanese breakfast was excellent and was a fun experience. It's only a 10-15minute walk to most things you'll want to see in the city.

Nothing that I can think of right now.

The staff were so kind and accommodating, and truly tried to go above and beyond for their guests. Every time we came back to the hotel we were greeted with an enthusiastic welcome back and ushered into the warmth and comfort of the reception area. Breakfast was exceptional and beautifully presented. The hotel also arranged for our luggage to be sent to our next destination which was extremely helpful as it meant we didn’t have to worry about storage lockers during our visit to nearby Shirakawa-go. Overall it was a wonderful experience and we’d be beyond delighted to come back.

There was very little to dislike, a few minor hiccups were that due to renovations the private bath was not available to book. Overall noise insulation could be a bit better, we had some noisier floor mates and they could be heard speaking loudly late in the night.

A great stay with little fine touches from the ryokan ( kimono outfits for great selfie foto shots, yutaka & footwear for indoor wear, hot public bath, staff that greeted you when you arrived / left venue for day activities). The dated experience was great vs a modern hotel. The futon was so comfortable. It was easy walk to the JR station even with luggages. Highly recommended.

Nothing. We got used to having to remove our outdoor shoes at the entrance foyer (safe kept by staff ) in exchange for indoor footwear each time we came back to rest. It felt like coming back to a home…

My first time staying in a Japanese ryokan, and it was an amazing experience. The staff were highly efficient, spoke excellent English, and were incredibly helpful throughout my stay. My room was surprisingly spacious for a traditional guest house, although the facilities were a bit dated, and the air conditioner made a funny noise. Despite that, everything else was perfectly satisfying. The staff set up the futon for me, and it was incredibly comfortable—I didn’t want to get out of bed the next morning! The breakfast was generous and featured a variety of delicious traditional Japanese dishes. Overall, it was a wonderful experience, and I will definitely return and stay longer next time.

The facilities are a bit dated

All of the staff were very welcoming and helpful. We loved staying in a traditional Japanese room. The location was fantastic, just a few minutes walk away from the train and bus stations, and yet it was also super peaceful inside the Ryokan. We loved wearing the yukata around the streets of Takayama, that was a really great experience. The onsen was amazing. Thanks to all the staff for making our honeymoon trip so special.

Literally the only thing was the other guests who didn’t follow the onsen instructions: not washing before getting in, putting their loose hair or towel in the water, etc. If you stay here, just please read the instructions provided and follow them, don’t be the annoying culturally insensitive tourist. Also be aware that there is an 11pm curfew and a ‘bath tax’ charge. And if you’re vegan, we recommend opting for the ‘Bread and Fruit’ breakfast, as there are no vegan alternatives in the western/ Japanese breakfasts.