The room had really cool touches. Like the note with a greeting on the desk. I admired the fact they blocked the peep hole in the door for privacy. Our room was large and spacious. The staff was very friendly and they seemed like they enjoyed working there.

The beds are firmer than I liked but that's a personal thing. I wish there was a way to label if certain beds were softer or more firm. This also couldn't be helped, they were renovating and our windows had plastic over them. Our room would've had an awesome view if not for that. I plan to come back and visit though everything was fantastic otherwise.

I liked that they offered breakfast. It was convenient to the airport. the hotel offered immenities such as an area to purchase snacks, etc., had an indoor pool, which was closed due to construction, but didn't affect us. I liked to view to the airport. We enjoyed watching the planes takeoff/land. The price of the hotel was great.

I didnt like the smell of the hotel. it smelled musty. There was one particular day that we did not have room service, so we had towels piled up and they did not bring fresh

Great staff. It is right across from the entrance to the airport. There was a little pickup but the manager Abby took care of it quickly and efficiently. If you are staying in the jacuzzi suite the water in the tub gets super hot so be careful with that. Breakfast was hot and yummy. I will be staying here anytime I have to go to Bentonville.

It took us about 35 minutes to get to downtown bentonville. GPS said 16 minutes. Traffic is really bad early morning. Not against the hotel just GPS.

I was so comfortable and the room was so quiet. The bed was perfect for me and I slept like a rock! The morning breakfast was great with a huge variety.....even bacon and sausage! The construction going on was kept to day time hours . It interfered with the view but was not bothersome. Great value and so close to the airport! I would stay here again and again.

I would have preferred to have more rugs on the hardwood floors.

The king room was spacious and clean. We especially liked the walk-in shower. Breakfast was great with hot biscuits and gravy, eggs and meats (bacon one day and sausage the other) fruit, yogurt, cereal, make your own waffles. Best hotel breakfast in a long time.

Way out from town and restaurants. My mistake for missing the airport notation in the app. Renovations in progress but minimal interruptions.

The room was clean, but I froze during the night. Do I use the thermostat on wall or the window unit to maintain the room temperature. The shuttle service was a godsend, since my car was frozen shut on my way TO the airport, 5:45 departure, and an answer to my prayers after my LONG wait, hold, wait, 12:00 AM return. My car was at the hotel, thawed, but stranded/

My flight was REALLY delayed on my return flight, so I called to make sure my room was available. The call was taken by a company in Florida, which said I did not have a room reserved. On the phone for 30-45 minutes, while boarding my plane, holding on the taxi way, eventually had to re-make my reservation. I was home for at least a week when I came across my reservation I DID have for my room on the return flight on February 6. So I was charged $106 instead of $78.50. AND I WAS SICK. Not exactly the ending I had hoped for following a wonderful week with my grandson, and my NEW granddaughter.

The rate was very reasonable. The king bed room that I had was spacious and comfortable. The bed and pillows were very nice. The entire staff was friendly and took time to even pet my dog and chit chat for several minutes. The cleaning ladies were very sweet. The location is great for those guests flying into the NWA airport (XNA).

Unfortunately, the pool/hot tub was closed due to their pipes bursting over the Christmas holiday when the temps fell to below zero. Please don't misunderstand, this was in no way the hotel's fault. While the pet fee of $35 for my entire stay was more than reasonable, I just wish that registered guests would pick up after their dogs. Please don't ruin it for those of us that do.

Staff was great! Breakfast was great! Nice variety & mix of food daily. Internet/WiFi was better than most hotels. Cleaning staff was Excellent!

Some lights in our room didn't work. Lighting was terrible. One TV didn't work. We chose this location partly because of the indoor pool... Indoor pool was closed our entire 2 week stay. Water dripping from above side exit directly on our head, should/could have been fixed. Carpet in hallway was soaked due to leaks somewhere. King size mattress was extremely uncomfortable.

The fact that my plane had me arrived into hightville at 2:00 a.m. the staff was more than happy to get me right into a room so I didn't have to wait or pay extra for check in. The two ladies at the desk were extremely friendly and helpful.

What I didn't like was that I had a $25 and deposit taken at time of check-in to be released at time of checkout which it's not a lot of money it's just that it's been pending for over 4 weeks and is not going back to my account it's kind of annoying every time I open up my app for my banking but Wingate has been proactive on helping me resolve the issue.

I like the location, the price per night, breakfast and cleaning ness, and friendly staff.

What I didn't like was that a lot of flies everywhere, and every time we come back to our room smelled a lot like somebody was smoking inside. I think the bathroom vents are connected to each bathroom and the smell went to other rooms. I told the cleaning ladies and they were very helpful, put some coffee on the ac vent to help with the smell and gave us some fabreze, ones the people smoking left the problem stopped.