Excellent Value for money, well organised and clean

The age old disgraceful habit of tourists placing their towels upon sun loungers at 7.30 am. These should be removed as the poolside sign stipulates. This would eliminate the problem and eliminate this selfish behaviours

a calm hotel with nice apartment close to the sea. A good kitchen useful for us with a baby. Appreciate the cleaning lady and the effort she made to clean and tidy the apartment everyday. Nice option to use the orquide hotel nearby, so you stay in a calm and silent room, while you have the option to use all the programs and facilities in the more crowded neighbour hotel.

It was possible to have buffet lunch or dinner at Orquide hotel by payting at the restaurant. The price was fair. The reception at playa feliz said it is not possible, which was a misleading information. So, if ever needed, you can choose to have a meal in the neighbouring hotel as well.

Bahai Feliz is a lovely.complex beside the sea. It is very clean and well maintained. There is a large pool with lots of loungers. Apts are cleaned daily. Towels.changed . Staff are very efficient and friendly. Guests can use facilities in hotel next door. There is a Spar supermarket next door. Bus stop/ taxi rank.are outside complex. Good restaurants nearby. Beds are super comfy. I would definetly return and recommend this complex I requested an extra pillow, and towels it arrived within 5 minutes. Staff work hard and are very friendly. Great day time entertainment

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We travelled with two small kids and I cannot describe how amazing the entertainment staff were. We all enjoyed the discos, pool parties, night time shows, cabaret singing and everything in between. The energy of the staff was unbelievable. The ones that stood out for me were Emma (boundless energy and enthusiasm), Heather (great to involve my kids and bursting with energy also), Miranda (so kind to my little girl who was a bit shy and also helped me one night when I was trying to manage my 3 year old and my 1 year old), Martina (great stage presence and fantastic singer) and Tiago (really entertaining). Our favourite event was Superstar DJ. We all had the best fun. When we went to sort out our check out, Victoria on reception ordered our taxi, allowed us an extra hour foe check out and advised us how we could spend our last day using the facilities.

Only some small things like when we checked in, the receptionist never brought it to our attention that we could book into the Taverna Restaurant during our stay. She told me that my 1 year old baby had to wear an All Inclusive bracelet on her wrist even after we asked her not to put it on her. We had to ask the cleaners to service the apartment during the week, it wasn't done automatically. But apartment was spotless when we arrived.

Didn’t realise it was TUI when booking, so that made it much better as the whole TUI entertainment tram and the bar staff were brilliant, without the staff my review would be a lot different. Some nice places to eat nearby and also others in San Agustín just 7 mins away in a taxi. Full use of the hotel next door (crazy busy there) but ok if you want a change of scenery.

Reception Staff (especially Cameron), sometimes rude and unhelpful. First room had been a smokers room, Cameron on reception laughed at me when I asked to change it, second room was full of ants - however this was rectified quickly as they sent someone to spray everywhere. Location not great if you want to explore nearby.

Morning staff working in the restaurant was amazing. As for 2 stars the hotel is beautiful, nice swimming pool, great choice for breakfast Great location in a quiet area where all you can hear is birds singing and the sound of the sea

The lady who was working at the reception when we arrived was unfriendly. I marked in the questionnaire that we will arrive between 22-23. and around 23:45 she issued me with the cancellation fee. When we entered the hotel she looked like she wasn’t happy we arrived, as she had to do work. Overall experience with her during check in wasn’t pleasant Difficult to find the parking place

Very friendly staff and lovely facilities and apartment, all felt super convenient and not too resort-y, espeically in off-season. It was also nice we could use the facilities at the bigger resort nextdoor. Soap is provided in the apartment and lots of details are thought through. Loved how easy it was to use the facilities even after check out before catching a shuttle bus to the airport.

Quite a few tiny ants running around the walls in the apartment (they weren't that gross and didn't bite, probably couldn't be helped in the bungalow we were in) and the beds were nice but not what I'm used to in terms of hardness.

a lot of kids facilities. friendly staff. nice location with convenient public transport. affordable taxi price. trip to the airport cost us 35Euro. Breakfast is excellent, many choices. our children love the food and drinks.

the beach nearby is more a stone beach, no sand

Excellent view, location, breakfast. Helpful staff. Very nice walks next to the ocean. Will be back also 3rd time.

Main pool is not heated, only the one for kids. But anyways the ocean is better than any pool.

I really enjoyed staying here, the room had a living area, with TV able to access bbc 1 and ITV, good WiFi, kettle, fridge, 2 single beds together. The food was amazing and a large range. The staff were exceptional and helpful, good at keeping the facilities clean. The pool looked lovely, we went out every day in the car as we are not pool people. Did use the Gym at the hotel next door which was a nice touch. No beach but a lovely walk along the cliff edge. Lovely Tui hotel

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