Nice hotel, great location on the beach front, great food and excellent staff

The bar which serves drinks to guest is not manned between 6:30 and 10pm. Suggest a member of staff is provided to ensure guests can order drinks. Many evening guest were waiting or leaving the hotel to seek a bar outside

Hotel size of overgrown family mansion and location right at the beach creates peacefull safehouse for your vacation with everything you may need. You can enjoy your evening right at the San Agustin beach promenade, but you may not need to. There were free sunbeds always available next to the pool and hotel bar was more price convenient than the 'outside'. For some serious nightlife you can reach Playa del Ingles 30mins walk/10mins drive. Far away from the noise, close enough to walk.

You may find it too tranquil if you are under 30. This place has its mature serene. Despite the effort, food was not bad, but always tasted somehow the same.

The hotel was just perfect!. We especially liked the elegant enterior,/ ship like/ the traditional quality furniture and that it had only 60+ rooms. Always enough sunbeds,no crowd,it is mainly for adults. It is located right on the beach. The shopping centre ,where you can also rent bikes,motos and even cars is 5minutes walk.The local bus stop is also there. Inside there are 2 quite big pools so we could swim whenever we felt like it. Our room on the ground floor with garden view was spacious ,spotlessly clean with really comfy beds .Towels are changed daily..The hotel is extremely quiet. The food is gorgeous,in the morning the buffet is great variety,/ champaigne also!/ in the evening it is a 5course delicious dinner . One evening was a fantastic gala dinner,and one evening barbecue ,both excellent! And the staff here is extraordinary!Very kind and helpful ,went out of their ways to fulfil guests' wishes. Special thanks to Danny and Jenny at the reception !They helped us with organizing our trips ,explained everything. Also big thanks to always smiling Marco in the restaurant and the poolbar! The massage ,the sauna ,the gym are also well organized. All in all we can only admire and praise San Agustin Beach Club Hotel .Go and see it yourself. We definitely will return!

There wasn nothing to dislike in this hotel

Super hotel in a lovely location, right on the beach. Clean rooms, maid service daily, and public areas were spotless, very helpful staff. Sea view was spectacular, buffet breakfast plus options from a cooked menu, pancakes etc. Entertainment ok but there was something every night at dinner which was a set menu, 5 courses, waiter served. All staff are very smiley and helpful and proud of their quiet, elegant hotel.

Entertainment a little lame some evenings but short enough not to irritate. Coffee and tea in room only on welcome day then everything ( coffee, water etc) had to be bought.

Our first trip to Gran Canaria exceeded our expectations. As soon as we crossed the threshold of the hotel, we realized that the choice of hotel was ideal. Warm welcome, amazing staff (mostly Elio), cleanliness, location… We have visited many countries, stayed in various hotels, but never felt such a sincere and individual approach to the customer by the staff. This is the strong point of this hotel.

The Location and comfort were both excellent, this unique hotel is right by the sea, only 3 floors all with uninterrupted views. The pool and bar facilities were private but had secure direct access to the beach and the coastal path. The San Augustin area is a cut above the other areas we came across and the hotel is set among some good quality apartments, few other hotels are in the same position. The staff were very attentive and friendly and informative. The rooms were well appointed and cleaned daily. There was entertainment on every night during dinner but it was not intrusive, it was generally very quiet and it suited us well for the holiday we wanted Breakfasts were excellent and the Half Board option was very good value and nicely presented. The international airport was only 30 minutes away and the facilities and check in service very efficient compared to what we have come to expect in the UK recently.

The set menu was a little restricting but excellent value, we were only disappointed on one night by the choice. It would have been nice to have had a la carte on a couple of nights. The rest of the island appeared very drab compared to St Augustin. Even Hotel land in nearby Playa del Ingles and Maspalomas looks like a concrete jungle in comparison

Wonderful beach front location! Great food: wide variety for high quality buffet breakfast and 5 course delightful dinner😋, once a week barbecue buffet. Amazing Christmas Eve dinner. Very nice and helpful staff. Very nice lobby and stairscase. Special atmosphere of a traditional hotel. Wonderful view from the balcony. Convenient spot for trips to snad dunes, mountains and interesting Canarian cities.

Cleaning could have been a little bit detailed. Also some repairs like leaving tap in bathroom should be done.

Having a room with a view of the ocean, and being able to walk from the pool to the beach. The showers by the pool entry were also nice to clean off the sand before returning.

You advertise fitness center, but that is not a fitness center. We would have preferred having a real fitness center to exercise in the mornings, but having seen our hotel view made it worth being there.

1. Half-board: top level service led by Elio and his team. Breakfast and dinners were generous. Entertainment every evening around dinner time. 2. Rooms comfortable and cleaning service was impressive 3. Easy access to the beach, with continuous life guard monitoring provided by the Red Cross 4. Impressive walk along the shore leads to Playa del Ingles

Very popular resort but limited parking space. Quite busy in the afternoon.

A very enjoyable stay….small intimate feel to the hotel with personal attention given to all. We loved the whole table service at night and the variety of food presented .The place was very well kept by a very pleasant and diligent staff.

The bar was exceptionally quiet after the evening meal …maybe if there was more night entertainment to enhance the atmosphere as the hotel is in quiet location and too far away generally for walking out late at night