Really nice location. Friendly staff. Many restaurants nearby and on site. Good for families with little kids. We would go back!

There was a really bad sewage smell in our bathroom (apartment 310). We had to keep the bathroom door closed most of the time to avoid sewage smell spreading across the apartment. I reported the problem 3 times and also filled maintenance/repair notice twice, but no answer, apology or action from the staff to resolve the problem. From time to time the smell was so bad that you couldn't spend more than 2 minutes in the bathroom.

The hotel and area was perfect for me and my son who has autism, we need quiet and not too much people and happenings around. The staff was so kind and accommodating and the apartment layout in the studio was really smartly planned, spacious and close to the main hotel with all the activities, but still quiet and a little bit at the side, so you could choose when to engage. The apartments are on a hillside (You don't have to climb stairs, there is a ramp.) The apartments are very close to the beach, and also to the pools, so you can easily choose where to go. The hotel has sun beds in the sand at the beach, and inside the hotel area around the pool or facing the sea. Wonderful! Really cute little café/resturang at the beach. It's also easy to catch a local bus anywhere from the main road just near the hotel, to Maspalomas, Aqualand, Las Palmas and so on. San Agustin, a bigger beach with a shopping mall, is just a couple of minutes away from Bahia Feliz for around 2€

The supermarket in Bahia Feliz was a little small, but it is a small area, so I guess I understand why. But you could still get everything for making your own meals. We never went to the hotel restaurant, just self catered.

The facilities for kids were excellent, and the pools were perfect for families. The staff were friendly and helpful. The buffet was fairly good, and the meal options changed regularly enough to offer a reasonable amount of variety over one week. The rooms are adequately equipped, and the sea view from ours was particularly nice, in Tres Vidas. With a short walk from the hotel, there are some shops and some nice restaurants also. There is an adults only pool and spa, accessible for a small extra charge, which was great for some exercise.

The all-inclusive is more limited than other hotels we have visited. For example, one of the on-site restaurants only offers a 25% discount with the all-inclusive package and the other is only free one night of the stay (the buffet and snack bar are all-inclusive though, plus, beer, wine, Sangria, hot drinks and soft drinks are unlimited on tap). The beach is more pebbles than sand, which was a little disappointing, but the pools were a nice temperature (end of August) and a good depth for our 5-year old, so we spent more time in the pools.

Grupotel Tres Vidas is a fantastic place for a family vacation! It’s super kid-friendly, with plenty of activities and heated pools that kept our little ones happy all day. The food was excellent—great variety and always fresh. The staff were incredibly nice and helpful, always ready to assist with a smile. The entire experience was relaxing and enjoyable. We’ll definitely be back and highly recommend it to families looking for a fun and comfortable stay!

Very clean throughout the hotel and apartments even if the apartments were a little outdated. Facilities were fantastic, great pool which was very clean and always something going on for families. Location was quiet although great transport links with everything accessible easily and fast. Taxis are so cheap and buses run constantly from just up the road.

The food in the buffet was mostly warmish and could have been hotter but still eatable. Also if you have kids that are picky eaters then you may struggle some nights as there isn’t a big selection for little ones. Saying that it was still worth the money.

Just left today after 1 week stay at Tres vidas. Myself, my partner and 2 kids age 7 & 11. Complex is in a quiet location, but near to the local bus stops to explore the island..the buses are very clean, cheap and reliable, regular service.. We had a lovely, relaxing time..the complex is very clean, very safe and has great facilities. The pools are fab..clean and well maintained by lovely staff. Will definitely be back!

Nothing. We were well looked after and fed like kings!

Very nice and spacious studio apartment with big balcony which had sun beds, sea view and a lot of sunlight. Small kitchen with utensils to cook a simple meal. Great breakfast at the Orchid hotel facilities, also several pools and many different facilities available to use in shared hotels property operated by BLUE TUI. Nice are for taking a walk by sea shore, good choice of restaurants near by in a lovely square. Friendly staff, 1.5 liter drinking water bottle delivered to room every day.

A bit old bathroom. But clean and functional, so not a problem.

Very big hotel, Stuff were nice, apartment was spacious.

My apartment was on top of a little hill, if you have heavy luggages it can be challenging. From the main bedroom I could hear the stuff cleaning the pool and watering the grass every morning and the other room gets a lot of noises from the AC outside. The dinner buffet was a little disappointing comparing with some other hotels we have stayed at the same price. The swimming pool was chill not really heated.

It was beach front. Things are accessible such as car hire right in front of the hotel. The entertainment was good. Communal area are very clean. Staff are polite.

The rooms are a bit outdated. The twin bed are not comfortable at all and they keep moving as the locks were not working. The beds just needs to be changed and improved. The cocktails can be improved. Food quality can be improved,some are bland, hard and lukewarm. Repetitive as well during our 8days.

Amazing food! Every day different dishes. Very big chose! Everything very very tasty. The best food we ever had at 4 star standard. Hotel have acces to ocean. From swimming pool sun bets you can see ocean. We were out of season time (January). Was enough space and sun bets next to swimming pool for everyone. Staff very friendly and very polite. Every evening they have some entertainment. Magic, dance or singing shows.

A little hard to find a fist time hotel. The reception is in Grupotel Orchidea.