Quite happy with the team of Lasserhof. Hospitality is top notch I should say. Room was clean and well equipped. We have not experienced anything uncomfortable with the entire team of staff. They were very helpful, polite and professional. We really recommend this stay for the first time visitors.

Granite flooring in bathroom gives a nice look but in practical it’s bit slippery. Providing Extra floor mats will be helpful, so that the water doesn’t come outside to the bedroom. Nothing negative but just an idea to make it better.

Hotel is 5 minutes walk from the main Salzburg train station. 10 minute stroll to get to old town. Check in process was quick. Staff/Customer service were very helpful. The elevator was quick and had enough room for 2 people and luggage. We had a 3rd floor triple corner room, and was a decent size There was a construction site across the road, but was quiet, especially with window double glazing. 2 chairs provided and a work bench/table. No ‘Do Not Disturb’ sign, so had to make our own. No Refrigerator. A Kettle provided. No Microwave. Television has a few English Channels. Rest were local language. Air conditioning/heating was good. Bed was very comfortable. Pillows were really soft. Wardrobe space was small but adequate The Shower water pressure was average and took a long time to heat up. Water Temperature was not overly hot, but was constant. Towels were ok. WiFi was average.

The bathroom didn’t have an independent light switch, and lighting was motion activated. Sometimes, it turned off after a minute. Yes, it saves on electricity, but not great when the room goes pitch black when you’re in the shower (or doing something else). A couple of pillows of different firmness would be great. Room door is a key lock, but there’s no additional lock, or chain or slide lock on the inside, which is always good for security.

Breakfast was excellent. Would love it if they could start serving before 7am. But they did accomodate us when we had to leave around 6am to catch our train. They packed some cheese for us to take along. We turned down the drinks as it would have been difficult to handle that with our luggage. The room was nice, except for the shower room. It was a bit slippery and on several occassions, we almost slipped. Managed to stop falling by grabbing the glass door. It was great to have the shower and toilet as two separate cubicles. Beds were very comfortable. Staff were very friendly and helpful.

Perhaps could have added mats to the shower room. My sister also did not like the fact that the shower room did not have a door to it.

Easy walk from the main station(4mins). Mirabella Gardens close by. Old town a pleasant stroll away. Lovely location, clean, safe environment. Our room was very comfortable and all amenities worked perfectly. Staff were very helpful with suggestions and directions. Would definitely recommend.

Location is great, within walking distance from all great sights (old town, Maribell palace/gardens) and Hauptbahnhof. Very friendly staff, available almost all the time. Good selection of breakfast foods. Kettle in the room for nice cup of tea. Very Austrian vibe, in the best possible way.

Missing remote control for the a/c. Luckily, we didn't need it in September, but we did notice it was missing. Although the room was cleaned every day, they did not refill toilet paper. After 2 nights, we had to ask for more ourselves. That was a little inconvenient.

Everything was as described - clean and comfortable room with nice buffet breakfast. Very close to the main strain station (8 minutes walking distance).

We were charged 5€ more as they said the price on booking.com is wrong.

The man on reception was very friendly, kind and informative to us. The room was well presented and the bed very comfortable. About a 10minute walk from the Old Town so perfectly placed. If you are doing a Panorama tour (Hallstatt, Sound of Music etc), the pick-up point is only 5 minutes round the corner. Hotel were more than happy to look after our cases while we went on aforementioned tour.

The shower had minimal cold feed - not ideal with the temperatures above 30 deg. Celsius - addressed this during our stay but since we were staying only one night a wash suffficed. So we didn’t mind too much. Hopefully it’s fixed for future guests!

The place is amazing, is really close to the train station, walking distance, and it is actually really close to the night life bars, we were able to walk at night (really late) with no problem and arrive to the hotel. The staff people are really kind, the help us a lot on buying transportation tickets and also with some addresses. It is a really good place to stay if you'd like to know Salzburg

The beds were individual ones but put them together. I know there are sometimes that big beds are not available but having covers to get the divisions covered and big blankets is not that difficult. Just take that in consideration if you are traveling with your partner

The train station and bus stops were a short walk away. The bed was comfortable and the breakfast was very good. The gentleman on duty the day we checked out was very helpful and allowed us to leave our luggage for several additional hours before we had to catch our train.

No tea or coffee facility in the room. The room was small but sufficient for an overnight stay. It was quite far from the old town centre - not walking distance. Please note: This hotel is not suitable for anyone with a physical disability.

We really liked our room! It was very clean and the highlight was definitely the bathroom with the golden/black/marmor Design. The beds are comfortable but it was very very hot underneath the bedsheets (they were a bit thick and heavy). Staff was nice and very friendly. We hadn’t booked breakfast to our stay but then we decided to try it: no complications with that.

The breakfast could have been a bit better for the price! They only had what’s really needed like bread, cheese, and some tomatoes, cucumbers or cornflakes. For me as a vegan person I couldn’t eat much. The orange juice was also a bit watery and not fresh. Also some glasses were a bit dirty.