We have stayed at this hotel before and find the room a good size, the bed very comfortable, the shower hot and powerful, and the hotel breakfast very nice.

The person who checked us in took quite a while to sign us in, and also took two separate payments for the 2 rooms I was booking for my family. It was not made clear that the payment would not be returned for one working week, which was more like 10 due to it being over the holidays. The check in process was also a bit of a faff. It should be a quick passport check and the handing over of room keys, but it took a while and I had to sign various things, even though I had already paid for the rooms.

Loved the sauna and using the pool to relax. I appreciate the eco-friendly status here. It was clean and staff were pleasant and clear. For the location, a room facing the street, it was very quiet. I liked the free parking, and appreciated the use of fridge and microwave in the room. The Italian restaurant connected to the hotel was excellent with wonderful, caring service, and tasty food. Staff are working hard to make this an exceptional hotel. Thank you!

View was unappealing of roof, but the curtains solved that problem. We could hear a little noise (TV & chat) from the adjacent bedroom, through the joining door. Also we did not know we needed to turn on the fridge for our food and ice pack. Whoops! Maybe a warning sign might be a good reminder to those who don't "hotel" very often.

The staff were friendly and helpful. The attached restaurant was very good. Rooms were nice and clean. The parking lot was clean and nicely laid out. The hotel was conveniently located within short distances to some of our activities.

A little pricey and no continental breakfast.

The staff members were very kind and understanding especially Hajar! She is very professional. We arrived early and they tried their best to accommodate for that

Unfortunately the pool was under maintenance Also, tried to get coins from the reception for washing but they said they won't accept credit card. I thought it would be easy to charge it to my room.

Perfect, everything exceeded my expectations. Staff was helpful, positive and friendly. It was close to everything I wanted to see. Indoor pool was warm. Sauna, pool, room …….everything was clean. There is a good variety of gym equipment. I really enjoyed my stay there.

Everything exceeded my expectations. I cannot say anything was bad.

The property was very clean and well-maintained. All of the staff were friendly and accommodating. We enjoyed our meals at the Medley restaurant. We liked that our room had a king size bed, a couch, a desk, and a table with two chairs while there was still room to move around easily.

We liked everything!

Room was excellent and a quiet situation as requested. The bed and pillows were very comfortable.

The toilet was very low and difficult for me to get up from as there was no support. The handrail provided to get in no out of the bath would be better situated at the other end away from the taps. Otherwise the bathroom was very well thought out.

Kids had a great time in the pool. Sauna was also good. The cooked breakfast fast fantastic, kids had breakfast for free. Close to family who we were visiting, so for us location was perfect.

The bathroom in the room could do with an upgrade. The fridge was making a loud sound which disturbed our sleep (on top of facing out to the road).

Met my expectations. The location works great for visiting the relatives. Free parking is good. Front desk staff are friendly and competent.

When are you going to fix the hot tub? It has been ages since it was working, which is disappointing. Staff aren't very well informed about what activities are close by.

Beautiful location, easy access to highway and hiking trails.

Hot tub is shown in multiple pictures on the website but was not working they even have it covered with turf and seating placed on top. The hot tub was the main reason we chose this location over the other.