It was close to the South Kensington train station so not too far to walk conveniently positioned and close to the The Royal Brompton Hospital where I was going and the staff were very polite and helpful to me

No lifts and I was on the top floor with a child and a very heavy suit case , the staff were great and carried it to outside the room door for me , shower wasn’t very powerful the bathroom was lovely , I do think the rooms could do with a re vamp a bit of up grading new carpets are required , it’s good value for money for a short term stay

Fabulous location. The room was fantastic everything you needed. Great view. Comfortable stay. Fabulous cleaning team, Ladies are so helpful. Could not fault it with kids. Right beside tube station. Will be going back there. Reception guy was amazing always so helpful with your needs when you’re passing the reception. Also little things like looking after your bags. That’s what makes your trip great. Loved the place. Thank you team Brompton hotel.

The chap on the office duties was fairly brusk and demanding. I didn't expect have to lodge a 75 pound bond . as well However the room was quiet and bed comfortable and the chap on office duties in the morning was far more welcoming and thoughtful/. May be the chap on the night before had had a bad day so no hard feelings.

See above ...everything else was very good and well priced considering it is such a high class area.

I had read a lot of the reviews and most were pretty damning so i was pretty anxious coming to the hotel. However i have to say my son and I had a most comfortable stay. For the price that we paid,we stayed in a warm,clean cosy room...yes not the ritz but the people giving terrible reviews should realise what they are paying for. I will definately return in future.

Again for the price i paid nothing that i wouldnt have expected and was prepared to deal with. 1 thing only...we were disrupted by the man on receptionist at 9.30 on 1 of our nights stay while my 4 year old son was asleep...knocking and then opening the door of our room to come in apparently to check lights were off. Im willing to accept his explanation but its not something that i liked or felt was an adequate excuse or reason and it did make me somewhat wary and paranoid for the rest of our stay.

Very nice location near South Kensington metro station; pleasant area with bakeries, shops, restaurants etc.; friendly staff; room was cleaned every day together with towel change; kettle for water + tea, coffee etc. Very good value for money. We really enjoyed our stay and would recommend it :) !

Nothing

It was a nice simple room. Just what I needed. The water temperature was perfect. The mattress was comfortable. The staff who checked me in and out were amazing. He was very kind. Met my request of a bath in my room. Very clear and informative.

Nothing. It was slightly warm when I got in the room, but it’s better that it’s warm rather than cold.

The location was excellent, the tube station and bus stops nearby. Cafes and shops, museums very near. The room was nice, clean and quiet. Tea and coffee, a little fridge. Comfortable beds. Clean towels every day. The staff was friendly and helpful. Thanks.

Our room was a bit tight for 4 people.

We liked the Hotel very much the room was warm and comfortable and clean with a lovely bathroom, with Fridge, Microwave, Iron, Hair dryer, Only a 2 minute walk to South Kensington Tube station, and a 5 min walk to the Museum's. Will definitely stay there again when we visit London, Many Thanks to the Brompton Hotel for our stay there.

There was nothing to dislike about the Brompton Hotel. There is no lift at this property but we knew this when we booked it but was not a problem for us.

Location is excellent, just across the train station, plenty of cafes and restaurants and grocery stores around the area. Room is clean and towels are changed everyday, hair dryer and room heater is available.

Difficult to carry luggages as there is no lift.

The location was great. Easy access to the underground. Many restaurants, museums, and shopping are within walking distance. Harry and the staff were amazing. Upgraded our room and helped with where to eat. The rooms were spacious and clean. Two large windows that opened for fresh air. The neighborhood was very nice and felt safe at all times.