For the price, in the city centre, I wasn't expecting much but I loved this place. The location is excellent, close to everything - closer than I had anticipated. Best of all, the ladies in reception, they were wonderful. I was going to have a little moan about the lack of a kettle but, as I was leaving I mentioned it. The lovely lady said I should have said because they keep kettles for guests in reception. I will bear that in mind for when I return in February and March. I would have stayed in January also but they were fully booked, so I wil have to stay elsewhere. Fabulous, highly recommended for budget travelers and tight old people like me.

Staff at the reception - very friendly and helpful, fast check-in and check-out Double Room - good size, clean room, clean bathroom Good location - everything is close (on foot - 100m Decathlon, 350m supermarket, 100m Pastry shop NATA 7, 400m SAM bus stop to airport) We were really satisfied.

There is nothing to complain about.

Stayed my first and last night on Madeira here. Last night I got the cutest little room in the nook of the building, upstairs from the breakfast room. Lovely views from every window, such a cute little setup that I didn't even mind bending over being too tall for the shower. Location couldn't be better being central in Funchal town surrounded with restaurants. Would come back to arrive/leave again.

Sleeping upstairs from the breakfast room meant being awakened by the breakfast staff and their preparations/chatting. My other night in a different room obviously didn't have that problem, only the bell tower (that doesn't ring during the night!!)

The hotel is located in the heart of the Old Town, very close to all the main attractions and lovely architecture. The WiFi was working well. Cleaning was good. The staff was friendly.

My window was in front of a building that was being renovated so it was quite noisy and when the window was open, the workers tried to peek inside my room which was quite unsettling. There was in general quite a lot of noise in the hotel, even early in the morning and late at night. A fan or AC would be nice given the temperatures. The room should be slightly renovated, cracks in the walls let thelittle insects come in

Excellent location: The hotel is situated in an incredibly convenient spot, making it easy to access many cool places and attractions. 24-hour reception: There's always someone at the reception, which is awesome, especially when you arrive or depart in the wee hours. Elevator: The hotel having an elevator is a big plus, especially if you've got lots of luggage or aren't in the best physical shape. Friendly staff: If the hotel staff greets you with a smile and is always ready to help, it creates a really pleasant atmosphere. Daily room cleaning: Regular cleaning is super; it helps maintain comfort and cleanliness in the room. Leave your stuff: The option to leave your belongings in the hotel is very convenient, especially if you want to explore the area before check-in or after check-out. Great for bikers: For motorcycle enthusiasts, this hotel is fantastic. Because near hotel is free municipal parking.

No air conditioning: This is especially important in hot summers, but unfortunately, there's no air conditioning here. Limited power outlets: There are a limited number of outlets in the room (only two), which can be inconvenient if you have lots of gadgets that need charging.

Good price Central location

Wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

we liked the location as we were right in the middle near all shops, bars ,sea front and xmas lights. the hotel is small but comfortable and well presented with very helpful staff,the presence of a lift to all floors was good so as not to trudge upstairs dragging bags etc.the breakfast room on the 4th floor looked nice but as we didn't use it i cannot comment on the food served, a very enjoyable place to use for your base to explore Funchal.

nothing, but i did notice there was no aircon in either rooms we used and questioned this at reception and was told they use fans if to hot so be aware of this if you want to stay here in summer.

Very clean property, very friendly and helpful staff and a very good system so that you don’t lose your keys. The room was spacious as was the bathroom. I was barely in it to be honest so for active travellers it’s a great place to stay!

It can get a bit noisy at night as sounds will echo through the halls. I’m not use to hard beds so it was uncomfortable for the first two nights but after it was ok.

The location was ideal for exploring Funchal and, from there, the entire island. It's right in the city center so this was very convenient. Our room was very clean; the beds were comfortable and the Wifi worked perfectly. The staff were very nice and helped us with everything we needed.

A little dated and they do not provide much in terms of toiletries. Depending on the other guests, it can become a bit noisy as the walls are very thin.

The hotel is in an excellent location. Reception is open 24/7. Clean room and bedding. Decent WiFi connection. Spacious and well-equipped bathroom. Kitchenette with a fridge. Excellent price per night.

Loose power sockets near the beds that did not work with the room lights out. The bathtub was fine but had cracks near the drain and felt thin and bendy under the feet. There is no AC or fan to cool the room down, opening a window helped a lot, but it had no mesh to keep mosquitoes out.