Staff were very friendly and welcoming - Penelope helped us to navigate from the nearby parking to the hotel which is set in a lovely, quiet side street in the old town - fantastic location. The hotel was fitted out very tastefully and to a high standard. The room was decorated beautifully with modern, quality facilities and fixtures - a light sensor for night time toilet visits was convenient and easy on the eyes, a mini iron/steamer for clothes was welcomed, lighting inside the wardrobe was great, the bed was extremely comfortable, the sheets were superb quality as were the towels which smelled amazing. The plunge pool was super clean and looked beautiful in the courtyard. Tables and chairs with lights at night made it a great place to sit outside of the room and enjoy a glass of wine.

The lighting in the room was beautifully ambient but a brighter light option would have been good. The fried eggs should've been kept warm - nobody likes a cold fried egg.

A spacious, well equipped room. There was a small iron. A fabulous bathroom! The hosts have went to great trouble to provide little extras to make everything feel luxurious and special. The terrace is lovely with comfy loungers. The staff were friendly. Location was excellent. A short walk from the recommended car park and also a short walk down into the old town.

Pool is small and was in the shade when we were there. There were not very many staying while we were there so the vibe was a little quiet. The breakfast was disappointing. There was little choice and, as this this was our last night of a 10 night trip around Crete, we were disappointed.

The hotel is located in a Venetian house (probably 500 years old) in the heart of the old town. Recently renovated to a very high standard, it combines modern amenities with old, beautiful walls. Despite its central location, the square by the mosque turned out to be quiet at night. Very polite staff. Highly recommended.
 Driving into the narrow streets of the old town is, of course, impossible, so parking is available at a nearby city parking lot by the large square. A few minutes' walk is not an issue. Parking is covered by the hotel. We received precise instructions. Around 5 PM, we parked without any problems, but in the morning, we saw a long line of cars trying to get in. I think they could have waited up to an hour.

Newly opened boutique hotel - everything was fresh and new! Decanter of Raki and snacks in our room when we arrived. Very tastelfully decorated, quiet, very clean and comfortable! Great location for walking Old Town Reythamon.The breakfast was exceptional - eggs, sausage, breads, pasteries, expresso coffee, greek yougurt with fruit! There was a lovely courtyard with a small pool to cool off in. Staff were very pleasant and helpful.

We had a rented car and it was challenging parking situation anywhere in Old Town. We ended up paying for parking, which wasn't a huge expense, like 10 euro a day. There was free parking on the street if you could fing it.

The hotel was beautiful it was lovely to have a small pool and outdoor area to relax in at the end of each day. The room was spotless well appointed and nice linen. Breakfast each morning was a treat fresh fruit yoghurt nuts etc eggs toast juice coffee and tea. Great location step out the door and you are in lovely Old Town with all of its fabulous eateries shops the waterfront beaches with the museum etc. A real treat. The staff were friendly and obliging and happy to help atcall times. Would highly recommend this property.

Everything great

- location was ideal, near attractions, restaurants and port - the decor of the hotel was truly unique and very tasteful, as well as the bedroom. - the bed was very comfortable and the bed sheets very clean/smelled fresh. - well sized bedroom with big balcony -included breakfast very good with barista who can make you a good cup of cappuccino. This is a hidden gem !!

Nothing negative. The only “constructive” point that we could say is the Tv wasn’t a smart one, so no netflix, prime or even Spotify/youtube for music.

We had superiour room and it was superiour indeed! Great architectual design, big and comfortable, excelllent bed. Pool was tiny but so sweet :-) Hotel is in the middle of old town, so could not drive to the entrance, but free parking is just six minutes walk away and they can send someone to help you with luggage.

Breakfast. The hotel is four stars, but the breakfast was two stars at max. There was virtually no choice, and we came last, so there was not enough of some food for us - big disappointment.

The breakfast was excellent. The Location in the old town was delightful. All of the staff were most helpful. We greatly enjoyed our week stay at the Mansio Boutique Hotel in Rethymno

As pensioners, we prefer easy chairs with high backs. Modern settees all have low backs.

Great location to see all of the town, parking was made easy too. The breakfast was great.

We had a suite with 2 bedrooms. The rooms weren’t really that private from each other, there was only 1 toilet and the shower was a little exposed. Fine for one family needing 2 rooms but not ideal for 2 couples sharing.

Wow-spacious, meticulously designed,modern amenities in traditional architecture , every detail thought through, swam in small centralized pool just to refresh, drank nespresso generously provided, breakfast with all you need . Staff and owners were very helpful providing recommendations where to travel hike and eat .

Loved it all !!!