Location of this hotel was perfect for our visit. It was warm during our visit so walking was easy and spent all of our time on foot exploring the city. The room was equipped with a kitchen which made it nice to make a light breakfast, heat up leftovers and full refrigerator kept everything cold. Grocery store was near by for snacks and meals. Cost was reasonable for size and location.

The room was a bit dated with the carpet and countertops. It was clean but could be better with a renovation. Service for 2 but missing silverware but enough for us just noticed.

Location near Central Park and subway. Great location grocery store and many lovely friendly restaurants like Tony’s di Napoli, Black Sheep coffee, Lilli and Lou’s, P.J. Clarke’s. Really helpful and friendly / welcoming staff. Room had space to have bags and lots of wardrobes/shelves so didn’t feel like we were camping out of suitcases the whole week.

Lighting in bedroom was very dim so hard to find things in cupboards / or in bags on floor/ suitcase stands. Crockery and cutlery in kitchen was minimal (only 4 of each item - plate, bowl, cup, glass and knife, fork, spoon) so had to wash as we went or even prep. For prep of meal we only had one knife, one v small chopping board and one spatula - no whisk, grater, large spoon, mixing bowl or colander for example. So it was hard to prep any meal. We asked for a kettle which was kindly provided.

My stay at The Gardens Sonesta in New York was truly enjoyable. The rooms were incredibly spacious and comfortable, providing a relaxing retreat after exploring the city. The staff struck a perfect balance—super attentive when needed but also respectful of privacy when not. One of the best aspects is the unbeatable location—literally steps away from so many attractions, dining options, and cultural experiences. It’s the perfect base for anyone looking to immerse themselves in the vibrant energy of New York.

While the property is a bit outdated and could benefit from some modern updates, this shouldn’t detract from the overall experience. The charm and comfort of the stay far outweigh any minor cosmetic issues.

The location in the upper East side of New York is great particularly if you are visiting MoMA, Metropolitan &/or Guggenheim like we were. Plenty of cafes, supermarkets, reatuarants etc. The staf at front desk are very friendly & accommodating, as too are the cleaners.

It's very very expensive but that is New York for you. During our time there is was particularly wet, & a bit cold and we couldn't get the thermostat to go above 69F (20C) also it would have been great if the hotel like some others have a umbrellas, now I realize a number will go missing so they got charge if you didn't bring back ? these type of features for the price would make it it more acceptable

Staff, spacious room

Overpriced

We loved the location, the incredibly spacious room, and above all, the friendly, engaging staff. Our room was serviced quickly and expertly and it was nicely appointed.

The bed was a little soft for my tastes but I like a very hard bed. It would’ve been helpful to have a dresser or other drawers to place things during our stay but didn’t really affect our positive experience.

The location is perfect for my needs and a bonus to be a hop from Bloomingdales. So many travel options with subways and buses right on your doorstep. Nice to have my own kitchen and the hotel provided me with a kettle so that I could boil water for my tea. The room was large, very comfortable and clean. The staff very friendly and helpful. A big TV and great added touches such as an electric recliner chair and very nice furniture. The bed was probably a super king. It felt like a proper apartment. I will be back.

It's hard to because there are very few things I did not like, except maybe the price. But maybe that is the new cost of visiting the city without any Airbnb around anymore.

Great location, close to Central Park and Bloomingdales. Nice big room, like a little apartment. Comfortable beds, great nights sleep. Reception staff all very friendly and helpful. $10 credit per day per room which we used for water & juice.

We would have liked a shower cubicle rather than bath with shower, but that’s personal preference. The lighting could have been better in the living area, especially near the mirror, the furniture was a bit old fashioned - I’m clutching!

We loved this place - spacious rooms, really well located, great little kitchenette, incredible staff. Best home away from hotel in New York.

Sofa bed mattress was a bit thin but that’s typical of all sofa beds I think.

I liked the warm Welcome from staff. The Location was perfect for a family of four females , age ranging from 71 yrs to 13yrs and 1 boy 17yrs old, Rooms was cleaned daily, your chambermaid certainly had there work cut out with our room Thank you.

I didn’t really like the fact that I upgraded to a bigger room and I informed Danny I would pay cash but he took it out of my account, haha I had saved the cash all week and we where informed the last day that we could have had 10dollars per day for complimentary drinks, other than that the service was excellent.