The property has excellent spa, staff was friendly from the time we checked in to the time we left, anyone we talked to or asked for help was helpful and welcoming. Our room was spacious and the bed was comfortable. The free parking and the welcoming treats were great! We would definitely stay here again, next time we visit Plovdiv!

We liked everything

The room was quite large, and the check-in process was good.

The hotel is a little far from the city - but we knew that when we booked.

I’ve been here twice, will come again. I love this hotel, the staff, the bed, the shower, the great breakfast!

Everything was great

Some seminar was taking place and it was crowded which made the elevators very slow.

Smiling staff

Amazing breakfast! Excellent room!

Hotel could have a swimming pool

Clean & spacious rooms. AMAZING restaurant and polite staff.

I would like to share that I really enjoyed the place and the things mentioned below did not affected my overall satisfaction but they should be considered and ran me into a bit of annoyance. No underground parking, which they said it's big but it's close to the capacity of the hotel, especially due to the fact that there's bunch of office buildings around and they share the same parking. I did ask the security guy if there was a way to reserve my spot as I need to go out for few hours and he was super unpolite, basically telling me "its not my home place to ask for such things". Also keep in mind there is garden irrigation system in place which is not setup properly and if you park around the grass areas - it will spray mud over your car.

Very nice and extensive buffet breakfast. The serving time until 10am is too early, but the amazing staff helped us and and we had our full breakfast. The a la carte restaurant is nicely decorated and the food is delicious. The service and the team in general are very kind, smiling and helpful 👏

There is an area of improvement in the SPA - the steam bath was almost cold and the staff couldn’t change the temperature. No toiletries at all in the SPA changing area. The bathroom and the bath are very slippery, this is dangerous. Missing conditioner from the toiletries.

This is the place we chose for the guests of our wedding and they were all very happy with their stay. We also stay here everytime we visit Plovdiv, it's the only place that provides a clean bed and a water bowl for your pet, we travel with our border collie. The staff is allways friendly and helpful, everything is clean and the rooms are modern and cozy. You'll always be provided with parking for your car, the food in the restaurant is great, there's everything you need, even if you don't leave the hotel. Also check the wellness center if you have time. It's a great place to be.

Very new and modern hotel. Extremely spacious rooms with soft beds and big wardrobe plus a safe for your valuables,which was very easy to operate with. Good choice of TV channels. Not to forget the great air-conditioning! Fabulous up to date showers. Location was near enough to the city centre to walk and there was a lovely Spanish style restaurant in the vicinity. Loads of parking space for the visitors. Also very good service at the reception and the bar.

If there was only an outdoor swimming pool, this would be the perfect hotel ever!