We had an amazing experience thanks to the incredibly friendly and English-speaking staff member who welcomed us. He was like a personal tourism officer, giving us fantastic tips on how to explore the Kawaguchiko area while avoiding the tourist crowds. He even suggested some hidden gems beyond the usual lake and pagoda sights! Despite arriving late, the self check-in process was a breeze thanks to the clear instructions provided. Our room was perfect for two people, with plenty of space to relax. The mini café on the first floor was a delightful surprise, offering free coffee and tea. Plus, each floor had a microwave oven, making it easy to heat up our meals. The place felt like a mini tourism info center with lots of reading materials available. It was so quiet and serene, perfect for a peaceful getaway. The rooftop was a highlight, offering stunning views of Mt. Fuji – an ideal spot for some quiet moments. Overall, the place was fantastic and definitely worth the cost. Highly recommended!

The nearest convenient store and supermarket is about 1km. I suggest you buy everything you need before you check-in.

They upgraded our room with mt Fuji view ! We are very happy and thanks to Megu Fuji! The location is awesome with the direct view to mt Fuji at the roof top ( and our room) , walking distance to mt Fuji station. Also very near to the few popular tourist spot for mt Fuji view . It is very convenient we can catch sunrise of mt Fuji view within minutes once wake up, the rooftop giving the unblocked view of it! There are simple breakfast, onigiri and red bean. Kitchen area equipped with all the needs. A simple drinks station located at room level given us very convenient to take the hot drinks at night. Check in and out experience is very good with the flexible and help from the staff.

The room is quite cold during the night. Not sure is the room insulation not good or the aircon/ heater function have issue.

The room was very clean! Bed really comfy. Spare towels downstairs along with other free things. The staff are really friendly and helpful! There is a lovely cake shop just up the road called Abend! Convenience stores within walking distance only 10 minutes you also have a couple to choose from! Plenty of places to eat close by also. If you have a car the hotel also provides free parking. There is also roof access where you can view mount fuji from! Food vans also visit regularly too. They also have biked to hire and umbrellas to use for when it rains! Would recommend and we would stay again if ever in the area , thank you 😁

Nothing we didn’t like.

Nice Hotel with friendly and supportive staff. Plenty of stuff provided for free (Tee, Coffee, Pyjamas, toothbrush etc) or for purchase on trust we're you pay by yourself (Food, Drinks, Snacks). Public are with kitchen is available as well as a rooftop terrace with nice view on fuji-san! Rooms were spacious and clean with all you need, as well as view on Mount Fuji (not in all rooms I suppose). Location was ok for us as we arrived by car, so we cannot tell more related to public Transport as we reached everything quickly by car. Parking lots are either directly in front or a few meters away of the Hotel. For us it was a decent stay.

Beds were not entirely comfortable (personal opinion) and it was quite cold next to the bed alongside the wall as insulation of walls and especially windows were not good.

I've been in Japan for over a month the staff was by far the friendliest of any of the places I've stayed. Everything was clean and organized. It was only a two minute walk to the station which was a plus.

clean room. Great communal lobby where you could sit and have a coffee.

I specified to have a twin room but was given a double bed instead. Hotel told me that Booking.com did not send them this specific request. As they were full, they could not give me a twin room. Very inconvenient. Tried to leave a message for Booking.com, but could not do so as the web page kept referring me back to the hotel. Since when did Booking.com shut down it's message board? The only option as to phone Bookings local agent, which was not convenient for a tourist.

Conveniently located, near to the train station. There are a few parking spaces right outside the hotel. There is another parking lot near to the hotel although I never went there. The room was big and super comfortable. It was clean and had all the amenities that you would need. Bathroom and toilet are separated so it makes it easier when you are travelling as a family. There is also a ledge at the top of the bed where you can charge your phone. The staff were really friendly and helpful. There is a balcony on the top floor where you can see Mt. Fuji!

We got there by car so the parking spot was very important and it was just 2 minutes from the hotel. In the lobby we could get some snacks, soft drinks and so on for a small fee. A nice cafe was just walking distance away. The staff was very friendly and we got some good recommendations for our stay in Japan. The roof-top was a nice place to have a coffee and enjoy the breeze.

The room was ok, but you won't feel spoiled, most of our locations of interest weren't nearby and we traveled by car, so not sure if the location would be good for you if you use public transportation.

Location was great, less than a 3 minute walk from Mt Fuji station, and with a good view of Mt fuji itself. From the rooftop balcony (open 24hrs) you have a view of Mt Fuji, the train station and a nice view of the city. The space and comfort was great, from shower, to restroom and to the bed. The amenities and small shop within is also great, a lobby/cafeteria area you can use with free coffee and each floor has its own laundry if needed. It seemed to have some onsite parking, we didn't use it but some spots are available. Staff was very helpful and it was an ease to use the luggage storage with the staff. I would definitely book this location again, specially for a longer stay.

Room size is bigger than expected. Close to station but buses are not frequent as expected. There is a share kitchen for guests to cook. The only thing is you need to walk far get the ingredients or get expensive ingredients from QTA in station.

Cannot see Fuji mountain as pics. It is far far away and you can only see a bit of mountain in a sunny day. Need to walk at least 10mins for a convenient stores. The QTA in station is expensive for everything. Not many choices of restaurants and cafes as in Lake Kawaguchiko station. If you drive, it is OK.