The property overall is beautiful, right on the Marina. Location is amazing - just a few minutes walk from the V&A Waterfront. We had booked a 2-Bedroom Premium Apartment, but got the Superior one due to some issues. We requested a refund of the difference, as the Superior room was ok with great views of the Marina, but instead they upgraded us to a HUGE stunning 3-Bedroom unit to compensate us. Security, heating systems, cleanliness, comfy beds, washing machine & dryer, standby generators during load-shedding with most appliances working - all great!

There was an annoying beeping sound in the 3-bedroom apartment during load-shedding. They later told us that it happens when using the washing machine or dryer during load-shedding. Booysen, the person checking us in, was fantastic but is overworked and too stretched and, hence, turnaround time to respond was a bit slow. They were fully booked so I understand. Overall, a fantastic experience, and would stay here again!

Lovely location. the place was walking distance to the Waterfront. The property has an electricity backup solution which was required due to the constant power cuts.

The property did not match what I thought I was booking. The property we stayed at did not match the reservation pictures. Incorrect advertising. Ocean view- none. Barbecue- none, Mountain view- none. Air-con did not work and we could not warm up the place.

EVERYTHING! Truly ... we were honestly blessed to had chosen this apartment. The staff.... especially Mr Booysen who welcomed us into our room and helped us arrange trips around Capetown with another amazing gentleman Mr Winston.... we are ever so thankful to you'll in everyway and without a doubt would most definitely highly recommend you and would return again there for sure. The kindness, care, support and help given to my family during our stay at the Mountain Marina Apartment with such stunning views, comfort, relaxation, everything provided (JUST AMAZING).... gave us fond memories of our holiday to Capetown forever. WE THANK YOU! 🙏🏼🙌🇿🇦🫂💝

Nothing! Loved it all. Everyone went out their way to help us... even to loan us the adapter plugs so we could us our equipment such as charge our phone. There was NOTHING we could fault at this place.

I loved having a washer and dryer! It’s a game-changer for an Airbnb. The view is amazing and the apartment’s location near the V&A Waterfront is something really special. There’s also a great gym in the building!

The building manager demanded a tip as if it were another fee to be paid (something that was not previously informed). And the worst part, for us, was the fact that they sent the maid to our apartment when we were not there, even after we had informed them more than once that we did not need or want housekeeping during our short stay. We reiterated this more than once, and yet someone entered our apartment and went through our belongings while we were out, without prior notice and contrary to what had been agreed upon. This certainly broke our trust and greatly reduced the chances of a recommendation. The glass bathroom door, which offered little privacy, was a disappointing aspect of our stay. We believe a solid wooden door would have been a better fit for the room.

Other than check in. It was perfect .Although the check in was smooth, friendly, helpful and professional I think the process could be made more efficiently.. This is the fifth time we are staying at this Property owned apartments and check in always has long lines and long waiting times. The time waiting is usually as the security has to multitask and are at different stages with different groups for check in and then they have to wait for a staff member who has to come from somewhere in the apartment block to accompany the check in. There must be a faster process than this

The location is perfect, close to the Waterfront shops, restaurants etc. The apartment was beautifully furnished, spacious and comfortable

Maintenance work was being carried out so not great being woken up in the morning to loud banging from above and noisy workers outside the apartment door. Customers should be notified to expect this before arrival and be given the option to change apartment or cancel. We stay at the Marina a couple of times a year at various apartments and choose these for the quiet, serene atmosphere, not great to be met with so much noise when you’re trying to relax on holiday

very convenient location. close to shopping and restaurants. safe area. great views from the patio

we had trouble with the key fobs getting in and out of the gate - they would randomly stop working. the towel warmer gets pretty hot and I accidentally ran into it - might be worth putting up a warning sign.

The checking out process was not up to expectations. I explained to the WhatsApp contact that I was without a car and that I had a private tour as I left the check out from the shed. I asked if it was possible for me to leave the premises by walking through the closest gate to the waterfront. I was told no, I had to return the keys to the security /reception at the main gate. So I had to order an Uber to pick me up at the apartment as I couldn’t walk to the security with my bag. But just before to leave, someone knocked on the door to escort me by foot to the gate. But the Uber had already arrived. So all in all, I lost money and wasted my time.

Large and spacious, comfortable bed, heated towel rail, free wifi, great security

Apartment heating is not effective when its cold. The airconditioners do not work properly to heat the apartment, especially the second bedroom and the dining lounge area. Would be nice if the apartment was stocked with more basics like long life milk, bottled water, salt and pepper, paper towel. Could not figure out how to turn on the stove and there were no instructions visible.

The property sent me another address than the one received on the email through booking.com so we had to travel back and forth to finally get our keys. There was a mistake with the assigned key, so my sister stayed outside the apartment for 45min until it was resolved. (Please check all the keys, upon receipt), her key was assigned to a past user. The booked property, do not match at all with the photos of my booking, it was a totally different apartment, with approximately the same quality and facilities though. I attach photos of the property as seen on booking and how it actually is