The room was clean and cozy

On our first day for breakfast. We were stopped at the entrance as it only showed 2 people instead 3. An error from the administrator.The manager was called instead of phoning the reception desk to confirm how many people booked and paid to stay in the hotel. The situation didn't go well with me as I tried to show the manager the receipt I received when I made the payment. Communication was poor and needs to be addressed.

Everyday the breakfast was exceptional.Great location and not far from anything.

I was so disappointed by the receptionist. She was so unwelcoming . I had to figure out myself on how to get by around the hotel.i didn't even know what time was the breakfast, had to use my experience 😕. She was so rude when asked questions as she didn't want to answer. If you demand her to answer she was shouting at me and hiding her name badge. So to me, first impression lasts , so I'm never going back there again, such disappointment.

Everything,meal, neatness etc

Yooooo lift big no no very scary very discomfort, Need renewal

Room was nice and big, clean and decent Staff was very accommodating during check out when we asked for our bags to be stored and get them when we ready to depart to the airport

We had cockroaches in our room, a lot of them

Exceptional service I received during my recent stay at your hotel. From the moment I arrived, I was greeted by a friendly and helpful reception staff. The housekeeping staff also deserves recognition for their attention to detail and the care they put into ensuring the cleanliness and comfort of my room. From the freshly folded towels to the immaculately made bed, it was clear that everything was done with love and care I must commend the lovely ladies who prepared the delicious breakfast each morning. Everything was cooked to perfection and served with a smile, making the experience truly enjoyable and the sound of the waves crashing against the shore in the morning. It was so peaceful and relaxing to wake up to.

my disappointment with the lack of amenities in the bathroom of my room. After taking a shower, the floor got quite wet and slippery. Unfortunately, there was no mop available to clean up the water and prevent any potential accidents.

Breakfast was absolutely delicious and the location of the hotel is perfect, it's close to everything, overall experience was absolutely beautiful ❤️ and perfect 👌

I booked on booking.com and I always do. My partner and I checked in and everything was all good, our room was even beyond our expectations (Great View) 😊👌 However when we had to go for breakfast in the morning, the ladies at the breakfast area came with check list and "apparently" our room number 204 was only showing 1 guest? How? Cos when I booked online, it was for 2 guests & 1 room... So we had to pay R220 extra to cover breakfast for my partner for the 2days we were there for. I don't know whether there was a error from the system capturing my booking or what...I don't know but that didn't make sense to me why my room accommodated 2 pple but the breakfast only for 1? Still doesn't make sense...

Breakfast was excellent 👌

Two single beds for a couple, it a Big NO for me.

The breakfast was wow.

The fact that lifts were not working and cocroaches in the room was a total turn off

The place is situated by the sea which I found very demure😊

The TV is far from the bed,the aircon is by the door,which makes it very hard for us,the light by the door kept on going on and off,I also thought we'll get a room where we will get a clear Seaview . The lift was not working 😭 but thank you for the wonderful stay,I enjoyed 😊❤️

The big room with sea view... my God it was beautiful and super clean. Cleaning guaranteed. The cleaning and reception staff were sweet and kind.

The breakfast was horrible and cold.. unhygienic stuff going on there. The tables are not cleaned on time for other guests.. buffet not refilled on time. We had to wait for clean glasses and bowls I think they are understaffed in the kitchen. The caterers attitude was soo bad. It was like we were begging for food.