The all-inclusive package was great, there was a lot of variety of food every day, the location was perfect, close to everything.

The condition of the towels is not acceptable for any hotel, even worse for a hotel that calls itself 4 stars, they were in terrible condition, holes/torn, initially we thought it was a mistake, so we requested an exchange and they gave us an even worse one, they also did not respect the “do not disturb” sign, we put the do not disturb sign on the door and they still entered the room to clean, I considered this invasive and disrespectful since the client asked not to disturb by putting the sign on the door.

Great location, near the beach Tasty food and good drinks

The elevator needs to be renovated Wifi is always disconnecting

Food was great, travelled with my brother who is vegan and the staff couldn’t do enough to provide for him, he asked once and then was approached every time we entered the restaurant and asked if he would like specific meals cooking for him, this was incredible and the staff were amazing to make it so easy for him. Room was a decent size, but not huge. Good bathroom though with great shower, comfy beds and decent size balcony.

No complaints

Very clean. Good range of food at meal times especially breakfast and lunch.

Most staff are friendly but older lifeguard extremely rude. Lifts very small and slow . Long queues at bar in lounge in evenings . Evening entertainment mostly disappointing.

Plenty of sun beds, food was lovely for all inclusive. lovely clean airy feel throughout the hotel. 5 minute walk to the main area of Palma nova, would definitely stay again

The 2 drink rule at the bar can be a pain and seems to make the queue worse, some of my group had their own cups from home and certain staff said that they class as 2 drinks and wouldn’t let them get another. There was often a queue at the bar and at the buffet too.

The gentlemen in the reception was very helpful, polite and nice. One of them booked us a taxi for us and it arrived in just a minute! Also, the happy guy in the bar (Miguel was his name, i think) was very service minded and funny! The Young guys doing water exercisers (ammunition?) was very fun. Also, the lobby was cool and smelled very nice!!

The beds were kind of hard. The elevator was very slow.

Pool area is good, never a shortage of sunbeds! Rooms were cleaned everyday! We extended our stay and the hotel let us remain in the rooms we were already in this massively avoided the hassle of having to swap rooms!

Only downside is the lifts take forever but expected when lots of people are trying to use them.

Fantastic variety of food on offer, especially considering hotel was closing on the Saturday of our stay!

Rooms not sufficiently insulated, in our opinion. The noise from next door was not acceptable. We did not complain at Reception but overheard another couple complain, who were offered a different room.

Great location! very short walk to beach, bank machine just outside, walking distance to everything! Breakfast was the best ! Lovely crowd, no issues at all.

Dinner selection was a little disappointing but wouldn’t put me off staying again! Spirits are watered down or a low percentage used but probily isn’t a bad thing !

Superb location, friendly staff, clean, great choice of food! Lots of sunbeds and good choice of booze for the day time. Close to shops, and bars. Short walk to the beach

The lifeguard! Sucked all the fun from the holiday. No fun around the pool, no drinks near the pool, no inflatables in the pool. No ball games...unless you're playing water polo with the animation team