My partner and I stayed here for 4 nights at the end of June 2024 and really enjoyed our stay. Staff were friendly and helpful, the breakfast was great with a lot of choice and lovely tasting food and our room was comfortable and clean. The location is great and close to the old town (you can walk to the Blue Mosque, Grand Bazaar etc) with a tram station and metro close by. We also booked the Hammam experience with a massage at the hotel spa and it was wonderful, so relaxing! I would definitely recommend booking a treatment there. My partners birthday coincided with our stay and hotel staff left a beautiful cake and cupcakes in our room with a note which was so thoughtful!

Nothing I can think of!

Location is excellent and the staff is outstanding. I am specially appreciative of service and assistance provided by Feroza. Hotel rooms are comfortable, clean and well sr iced. I enjoyed my breakfast every morning. I’ll stay there again.

Due to road traffic restrictions, difficult for visitors to pick up guests.

Good location to tourist attractions. Clean facility. Friendly staff

Noise outside. If your room is at the front of the hotel building, be ready to hear a lot of noise all night.

Every single staff within the hotel, this was my fourth visit. Each time I have stayed at a different hotel, I have not experienced this sort of amazing 💯% satisfaction level of service. Not seen one single member of staff being unhappy or unhelpful. Every day even when not requested rooms were cleaned. All the staff during breakfast were amazing and even on the reception i would recommend anyone to stay at this hotel. Best of all is when you don’t expect breakfast because you are waiting in reception 6:00am for your return airport taxi and breakfast doesn’t starts till 7:30 and so without even requesting for anything, the nice gentleman at the reception provided us with breakfast on the go, he saw I went out and purchased something to eat from outside and he just asked if we would like to have something made to take with us and when you least expect something and now that is above and beyond a true service.

The only drawback I would have to mention is how the toilet is situated within the shower cubicle, in a tightly spaced area. That is the only thing which lets this hotel down.

As I’m in a wheelchair , i liked the room that it’s adapted for wheelchair , the room it’s big and u have space to move around easy there are 1 big bed and 2 single beds, the bathroom it’s adapted and even the cabin shower don’t have a chair mounted on wall ( I believe it’s not possible to mount on the wall ) they will give a shower chair . I hope this info will be helpful for wheelchairs need ! The area around the hotel is on a slope, but there is not much to climb until you reach where it is ok, and from there it is a little bit to go the tram, if u are strong on arms or u are with some one to help you u can manage to go up and down in this area ! The staff are very friendly and they help u with your needs , and the breakfast are very nice , I enjoyed ,thank u !

The location right in the heart of the Old City within walking distance of most of the major attractions and must-see sites was a major factor. We were also most grateful for the upgrade from an Economy Double (these are very small) to the Standard Double was a huge bonus and transformed our 10 night stay. The staff were amazing from housekeeping - Nergiz on Floor 2 was always cheerful and kept our room spotless throughout our stay. Yousra in the restaurant with her bright smile and helpful advice on things to see and do during our stay and a very special mention for Feruza on the Front Desk for whom nothing was too much trouble, you are all wonderful ambassadors to a fantastic hotel.

The bar in the hotel was woefully under stocked with simple things like tonic water unavailable. For international travellers this sort of thing counts, but overall it wasn't a major issue for us.

My stay at the Grand Beyazit Hotel in Old City was fantastic. From the moment I arrived, the staff went above and beyond to make my visit memorable. One of the standout moments of my stay was the exceptional assistance I received when my luggage went missing from the airport. The hotel staff, particularly at the front desk, were incredibly supportive. They took it upon themselves to coordinate with the airline and the cargo company, provide constant updates, and ensure that my luggage was safely delivered to my room as soon as it was located. The hotel is just a short walk to major attractions like the Grand Bazaar , the Blue Mosque, Topkapi Palace and the Hagia Sophia. The rooms were comfortable, clean, and well-appointed although a little small they still offered all the amenities. The breakfast spread was also impressive, with a wide variety of options. I highly recommend this hotel to anyone visiting Istanbul and looking for a comfortable, welcoming place to stay in the heart of the Old City.

I had the pleasure of staying at the Grand Beyazit Hotel in Istanbul, and it was truly a wonderful experience. The location is perfect, within walking distance to many historical landmarks, and the ambiance of the hotel is both elegant and cozy. I would especially like to extend my heartfelt thanks to Yosra, who went above and beyond to make our stay comfortable. Her kindness and attentiveness were remarkable. She made sure we had everything we needed, including providing gluten-free food, which was a very thoughtful and considerate touch. It’s rare to encounter such personalized service, and Yosra truly made us feel welcome and cared for throughout our stay. We are deeply grateful for her efforts and for making our trip to Istanbul even more memorable. I highly recommend the Grand Beyazit Hotel, not only for its beautiful setting and convenient location but for the exceptional staff like Yosra, who make all the difference.

Nothing to mention

As a first time traveller to Istanbul, I was skeptical about the location but it was great! It was around 4-5 mins walk from the Grand Bazaar. There’s a tram station right next to it and you can reach Hagia Sofya & Blue Mosque in 4 mins from the Tram station, and other places very quickly - all for around £0.50p per ride using the Istanbul Card (similar to the Oyster card in the UK). Staff were friendly and helpful 24/7. Breakfast is provided with a great variety of options, and are tasty and fresh Rooms are clean and modern. I’d definitely recommend staying here!

The customer service was exceptional. The first day we arrived, the receptionist recommended a restaurant that he had not been to, but based on an advertisement he has recommended it. In summary we ended up in a restaurant that was a scam and charged us 150$ for a bottle of wine to say the least. I was furious as the hotel recommended it but it is what it is i got scammed. I told the manager and he was very helpful and by our checkout date he got us some of our money back directly from the restaurant. I was impressed by how professional the team was and apologized and really went up and beyond to make us feel less cheated.