Our breakfast experience was very good. The selection of food was fairly good and widespread. The service of the staff was attentive. Azim, the customer relations officer, was always around and talking to guests. He was very friendly and a pleasant source fo information.The bedrooms were decently sized. There was one main restaurant in the hotel priced at european prices. But the food was nice. But the hotel new the variety

The spa centre was only open between 11am and 7.30pm. This meant that we were unable to use the spa facilities after spending a whole day out sightseeing. The hotel may want to review the timing of the spa. My recommendation would be to have a tiered solution for eg 10-12 and then 5-10pm. Just a suggestion.

excellent location, good services.

The hotel provides excellent services overall; however, there is a serious issue with the restaurant they recommend. Radisson seems to have a partnership with Galata Orfoz Balik, a tourist trap. The food is of poor quality, the service is dreadful, and the prices are exorbitant. Avoid this restaurant to save yourself a disappointing dining experience.

Stayed in different hotels when there weren't available rooms, but always coming back to Radisson. My favourite room is 503. In last year service improved to the higher level, and housekeeping is doing a great job. Well done! Rooms cleanliness up to the standard! Rooms set up absolutely brilliant: soft and comfy bed, new linen, nice smell in the room, toiletries and amenities, bathrobes and slippers, hairdryer, white fluffy towels, tea and coffee facilities, iron and ironing board, TV with different channel. Hotel corridors bright, carpet and walls spotless. Room service always delivers amazing service during breakfast time in the restaurant or dinner set up in the room. Reception staff are very professional, kind, respectful, and helpful, always smiling. You can feel "WELCOME " from the first step only in Radisson! Beautiful lobby with seasonal fresh flowers, fruits, detox water, and still water, so delicious turkish coffee you can drink while waiting for taxi. Public toilet clean and tidy ALWAYS! Spa and swimming pool - daughter's favourite place. 10 from 10! Guest Relations keeping everything under the control and any issues will be sorted in a few seconds! Radisson team working hard and all together they provide AMAZING SERVICE - to make each guest happy, to enjoy the stay in a beautiful Radisson! Huge thank you for everything!❤️ Regards, your regular guest Olga See you soon!

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Location in the old city was perfect. Facilities including spa, sauna and steamer were fantastic. Rooms were a good size and and bedding was comfortable.

Air conditioner hardly worked. We asked management to look at addressing however, we could not get the room cool enough to have an adequate sleep. The mini bar fridge was also an issue. Drinks were mostly luke warm.

The location suited us well and although it is in the busiest area it is quiet. The room had sea view and was it was amazing being able to see the Bospherous from our window. The breakfast options were plentiful, varied and fresh and the dining room staff were attentive and happy to help. The staff were fantastic especially the head of security who was always happy to help. Lailya who was part of housekeeping who despite being always really busy was always happy to to help in anyway with the biggest smile. However what made our stay in Istanbul the best holiday was the Guest Manager Azim. His attention to detail for his guests is amazing, his generous time and the welfare of his guests is second to none, We felt safe and really looked after. We look forward to our fourth visit.

Nothing.........everything was fantastic

My stay at the hotel was truly enjoyable, and I highly recommend this place to anyone looking for comfortable accommodation in Istanbul! The hotel staff is exceptionally friendly and helpful – I immediately felt at home here. Every employee was ready to answer any questions and ensured that my stay was as smooth as possible. The breakfast buffet deserves special praise. There is a wide variety of dishes, and everything is delicious and fresh – a perfect way to start the day. Another advantage is the hotel’s location: very close to the T1 tram line, which quickly takes you to Sultanahmet and other attractions in Istanbul. Highly recommended

Everything

Breakfast

The hotel is located in an amazing location close to the Grand bazar and the Blue Mosque etc. Plenty of restaurants and shopping options within a few minutes walk. Staff are very welcoming and friendly and we were given a slightly early check-in as our room was ready. The room was decently sized, the bed was comfortable and the bathroom and shower facilities/amenities were all good.

No big issue for us, but the hotel is on a slope so maybe difficult for elderly or people with mobility issues. There was no noise from outside as we were located on the back of the hotel facing the sea, but we could hear people speaking and noise from adjacent rooms and above. Not sure if that is the case for all room or just ours (402).

Location is great, 5 mins walk from the Grand Bazaar and 15 mins to the main Sultanahment area. There is a rather steep incline to walk from the hotel to the main attractions but only for a couple of minutes. The Hotel has a lovely terrace bar and restaurant with great views over the Bosphorus and Blue Mosque. Staff were very accommodating. The food in the terrace restaurant was better very good. breakfast had a generous selection. Rooms were clean and comfortable. It was nice to stay just a little outside the main tourist area.

There is a pool but it is not much more than a plunge pool. We didn't use it as we went in September when it was cooler but it may have been nice to have a cooling dip during the summer months.

Good location just a short walk from the grand bazar and blue mosque. Hotel has a lovely roof terrace and restaurant. Some staff went out of their way to be helpful

Communications with the hotel prior to our stay could have been more helpful. Very disappointed with the way requests were dealt with. Reception staff tried to help when actually at hotel but could not. I booked the hotel based on specific criteria months and months before our stay. I received a message on the day I arrived at the hotel to say they regretted they could not accommodate my room requirements.