Check in v welcoming. Staff polite, friendly & helpful. Room very comfortable for a standard double, bed lovely& pillows too. As we requested plenty of water made available in each room. Most staff we met were really lovely! Breakfast was just 'Wonderful' nothing was too much bother...We felt very looked after which is how a special break away should feel. Bar staff were great at serving us, prior to going out and when we returned. All in all a 'Gem' of a place to stay!

Having to pay for parking? as parking at hotel limited in small car park/garage spaces...So have to use the public car park -which is very close by to be fair. The hotel is quite warm-However not a huge problem for us as weather was cold!! I asked if i could buy one of the 'Brudenell' glass water bottles from the room as a 'Keepsake' from our trip but got told rather 'Brusquely' 'NO we dont sell them'!!........'A Terrifically missed marketing opportunity' if i may say so! Im sure im not the only person who would like one!-Apart from these minor bits....We had a great Stay!

Great location Not as wide a choice for fish on the menu- my reason for booking Darren your chef only does 2 fish dishes per evening. If I’m staying for 5 days there should be more choices. He is an excellent chef and is wasted on the rest of the menu. Use him more!!

The hotel is located in a fishing location yet only 2 fish dishes per night. I had whitebait but these were cooked from frozen. If you can freeze whitebait you can freeze other fresh fish to give customers a wider choice of menu.

Fantastic location right on beach. Room had sea view and was luxurious. Breakfast was very good. Staff friendly and parking either in car park or outside the front which we managed to get.

TV signal in room was intermittent at best. Were told that mobile and TV signal always iffy in Aldeburgh but one cant help thinking that fibre input would solve that? Not there particularly to watch TV but was the Olympics so disappointing not to be able to catch up days action. But minor gripe.....overall was an excellent comfortable stay.

The location is absolutely fantastic. The breakfast we had was very good although slightly disjointed in the service, but the staff were really friendly.

Mixed feelings about a few things: parking is not easy for the hotel, we did find a spot eventually. The biggest issue is the value for money. Very expensive for the size of room! Minor issues included the TV did not work very well, temperamental shower, and there were traces of biscuit on the room chair from previous guests.

Friday to Sunday staff were excellent, friendly, and attentive, especially the young lad who supported Ipswich football team. All the food we had was tasty and well presented. The location was superb to explore this lovely seaside town. The lounge was a relaxing place to sit and watch the sea.

Only a little moan was the staff on the Monday morning breakfast service. The wait was longer than the previous days. My order was wrong, and they failed to replenish parts of the continental breakfast.

Rooms were comfortable and quite spacious. View out of one of two rooms was pleasant looking over the roof tops to the fields beyond even though it wasn’t a sea view. Staff were efficient, polite and friendly. Good breakfast selection in the restaurant with views out to the sea.

One of the rooms looked out onto quite a close building but the window was lovely and big which helped. The shower temperature setting was very hard to get right for us - either very hot or cold - but we did manage to get it comfortable with minute adjustments!

The accommodation was excellent, the staff are well trained, polite, competent and understand what the customer needs. They are great! The food was excellent. Great place to stay. Excellent location and the sea view is so lovely you could be anywhere in the world.

The parking arrangements need to be improved as they are a put-off to what otherwise is an excellent hotel. (We stayed over the August bank holiday, so it was busy, and in context Aldeburgh in general has limited car parking arrangements). If you have a small car it's much easier to park, but if you have an SUV/larger car, it is very difficult. In the end we parked in the public car park near to the hotel at £4/day. Perhaps the hotel should make an arrangement with this car park.

The South African guy running the evening restaurant and his staff were superb. Our room was perfect. Great little town.

The bar lacked atmosphere. The breakfast was poor, the usual pre cooked plated up stuff, our order was lost as everybody was served around us, people who’d turned up twenty minutes after us were finished before we got ours, when I asked the waitress about this her reply was “ we are really busy”. After this, still no breakfast so I asked the waiter who had took the order and he sorted it eventually

Staff were friendly and helpful. Food was excellent and the restaurant was a great place to eat with wonderful views out to sea. The hotel was clean and nicely decorated with a lovely lounge to relax in. Room was comfortable, quiet and had great views out over the countryside. We ate in the White Lion and Wentworth hotels and their food was good but it was not as good as the Brudenell. We would definitely stay again.

Hotel was pretty clean but could be better in downstairs toilets.

Superb seafront location a step away from the pebbled beach. Comfortable, stylish and luxurious. The larger rooms are extremely spacious. All rooms have beautiful decor. Great food and drink. Amazing views.

There was nothing we didn’t like. But if coming by train it can be difficult to book a cab from the nearest station at Saxmundham so it’s important to book the cab both ways in advance.