Everything was great. The rooms are lovely and kept nice and warm. The staff are so happy and genuine and nothing was too much for them. Polite and welcoming. Breakfast and the food was always amazing and the portions fill you up. Well worth the money. The people around are so lovely too. Everything we needed was walking distance or a bus journey away. If we had a car there was a car park to use.

We didn't have any issues. We loved our stay and we came last year too. The building outside is a bit outdated but inside is absolutely lovely. Don't judge before you've been inside and have been to your room or in the restaurant. I'd say it's the best hotel we've stayed in.

Good location for auditorium. Exterior a little dated but don't be put off by this. Room was a decent size with nice layout, nice décor & good amenities, bottled water always appreciated :-) USB plugs in room for ease of charging would be beneficial though. Staff are fabulous - friendly and very customer focussed and helpful. Plenty of parking, always a plus. It was nice & quiet, both outside (have window open at night) and inside hotel. I slept really well, mattress would benefit from a topper to soften surface but overall it was comfortable and I slept well. Didn't eat here so can't comment on food. I would stay again and if I had to chose between this hotel and the nearby Premier Inn, (similar style hotel) I'd chose the Humber Royal every time as I think the rooms are better than Premier Inn and this hotel offers great value for money.

Minor points only - no USB plugs and no central ceiling light in the room I was staying in, so room only softly lit.

The room, although a little dated, had enough cupboards and drawers to meet my wife's high standards. Tv, tea coffee making equipment fine. The lift to all floors was excellent as was the breakfasts and evening meals we had during our three night stay. Car park was very large and the reception well signposted. Staff were lovely.

On arriving I did cringe when I saw the dilapidated front aspect. (Photo). The Hotel was quiet during our stay and so the small bar/restaurant areas were not a problem but I can imagine that there would be insufficient seating in the bar at busy times.

They took notice of our request to be located away from the lift or noisy doors. The size of the room. Having a small table with 2 seats in addition to a desk and a third chair. Well thought out furnishings in general Three large windows to let in light and they were openable to let in fresh air. Room darkening curtains. Friendly welcome from staff. Easy parking

The shower hose leaked a bit but was still powerful and warm enough. The exterior of the building could do with some maintenance, it didn't give a great first impression will peeling paint. The room view was of a flat roof and the car park. It would be a nice idea if they could create some kind of 'green roof' of the conference facilities.

We always have a great stay with friendly staff and fab restaurant not to mention plenty of free parking

Always have an issue with the cleaning. Carpets not hoovered lack of towels, towel rail was reported broken but not dealt with during our two week stay. Hit and miss with toilet roll and refreshment items however the reception staff were fab and rectified most issues for us they couldn’t have done more. We love the hotel though and have been returning for three years.

The property doesn’t give a warm feeling from its outside appearance however inside was lovely and the staff were excellent.

No one’s fault but the lift broke down shortly after I arrived. Added to that my room was on the forth floor. With my arthritic knees it felt like I had a full work out just going down for the evening meal and breakfast. Also the EV chargers were spaced quite away from the hotel reception and the area was very dark. Luckily there were no problems while using them and I moved the car back over nearer the hotel after.

The rooms were comfortable and the two meals I had in the restaurant were good wholesome food. The staff were all lovely and helpful

When you arrive in the less than even car park and look at this building, do you think yourself what have I booked. It does have the appearance of a 1950s E. German office block. However when you get in you realise everything is modernised and it just looks that way because all the bedrooms face onto the golf course. Nevertheless, I think they could do something with the outside and the car park to make it more appealing.

The hotel is situated just on the outskirts of Grimsby and is set in a lovely backdrop off greenery and a golf course. The building itself is a little dated & in the communal areas is signs of wear and tear and damp BUT overall the stay was lovely. When we stayed a wedding was in full swing yet in our room 454 on the 4th floor we heard nothing. The bed was comfortable and the bathroom clean. Bed was amply big enough to give the Mrs one too so a little bonus !! Loved it and so did she 🙏🙏

Nothing was perfect.

Clean, tidy. Had a nice room first floor overlooking the golf course.

I did not like having to have £100 pending on my credit card, just in case of mishaps and it not being removed immediately on leaving, because my room had not been checked. I would have been happier if my room was checked on my leaving and that way i know everything is in order and would not be concerned that a payment may still be made on my credit card. I understand that this does occasionally happen at hotels but I have not found this to be that common in the many hotels that i have visited. A fridge would also be nice in each room.

Don’t let the of it’s time ‘70s architectural monstrosity external looks put you off when doing your hotel search. This is a good hotel, in a great location with decent sized well kitted out rooms and a pleasant view out over the golf course next door. The restaurant food was excellent and good value for money. Have stayed here before and will happily return again.

Starting to look a bit tired and perhaps slightly shabby in places - could do with a bit of a refurb and freshen up. Otherwise, all good.