Close walking distance to Canary Wharf, lovely high tech room over 2 floors and high ceilings! Friendly staff who explained facilities really well!

Nothing we didn’t like although shortly after booking received quite a long email with rules and advising of a £100 deposit that would be required upon arrival that could take 14 working days to be returned. So it was good to know this before arriving but I would have preferred to know upon booking. The deposit turned out to be just £50 when checking in and was returned almost immediately so there was no dramas there in the end.

loved the interior design, a very lovely historical property, extremely good price- performance ratio

the walk to canary wharf is not very nice, particularly not at night, hopefully this will be better in the future, when all constructions are finished

Loved the bed on the mezzanine in the room… felt like you was ticked away from any outside noise. The furnishings were luxurious and the hotel has a real cool style. Very friendly staff too. VERY quiet area.

The bar closes very early and there is no option for room service late night for a nightcap. There’s also no shops nearby that can cater for this…… As a smoker…. It’s difficult to smoke after midnight when the door is locked and the terrace is closed…. It would be nice to have a smoking area for guests after midnight.

I booked this hotel for my husband for a business event. The location was perfect, short walking distance to the event. The staff was very nice, the room was clean and comfortable. The front desk was also so helpful as I made a mistake on the booking, and they helped me straight away to sort it out.

The building was super peculiar and very well mantained, similarly the room was very nice with the bed located in a second floor from bathroom and desk. Staff was always very nice and welcoming. The availability of the sauna, free of charge for guest, was definetly a plus.

The smart control of the room (heat, lights, etc) was a bit confusing to understand (and I am an engineer, thinks some old couple :-D). Similarly, I never understood what was on the door the correct colour to ask for room cleaning, at the end I manage to select the right option only 1 out of 4 :-P

Staff were incredibly lovely and helpful. Breakfast was wonderful! The hotel itself is incredible! Everything was perfect and amazing price! Everything was so modern, everything in the room was available to be regulated through TV! Wow!

Maybe that during second Christmas day, in the evening we were told that sauna and steam room are not working for today (at 6pm). maybe location, great transportatoon connections and really close. But just didn't feel safe going for a walk later at night, but it's just London!

Everything

Nothing

This is such a beautiful looking hotel. It’s very close to Poplar train station so the links of getting everywhere in and around London is perfect. Great views around the city. The hotel is very glamorous and well decorated. The rooms are big and comfortable and warm. It is very welcoming and although a boutique hotel, it was not at all intimidating. It’s not a big hotel either so you weren’t bumping into people all the time. I love the building, it really stands out. I love how it pays homage to the Lansbury family! Just generally a lovely hotel, it was very clean and fresh. The shower was amazing, very powerful. The tea and coffee on offer was perfect. A fridge on the room with bottled water and milk. Which is refreshing, as again with small children I had my own bits I used the fridge floor. So many little bits that made it better. There was a very lovely outside area but it was far too cold to use, however I will be back again and comment on that fully next time. I didn’t use the spa but my partner and brother did. They said it was very relaxing and they would definitely use again. The staff were fantastic. Teja was on reception with a lovely gentleman when we arrived. We were greeted with tunnocks tea cake which was awesome! Check in was quick and easy. Very professional but also welcoming. There was a £100 room deposit which I was aware of as I read the info sent to me beforehand. This was returned instantly upon checkout, again Teja was on reception when we left, checkout was quick and easy. The other staff we saw were all polite throughout interactions from the guys in the breakfast room to the housekeeping staff. The breakfast was plentiful and very delicious. The breakfast room was clean at all times. The hotel was very family friendly which was great as I had my toddler and niece who loved wandering around and they were greeted with such warmth. I honestly can’t recommend this hotel enough.

I can’t think of anything.

A Wonderful Stay at The Lanabury Heritage – Canary Wharf During my recent visit to Canary Wharf, I had the pleasure of staying at The Lanabury Heritage, and I couldn’t have asked for a better experience. From the moment I arrived, it was clear this hotel takes great pride in providing exceptional service and creating a memorable atmosphere for its guests. The suite I stayed in was absolutely stunning. The interior design was both luxurious and inviting, with thoughtful touches that made it feel like a true home away from home. Every detail, from the elegant furnishings to the high-end amenities, was perfectly curated to ensure comfort and style. It was spacious, impeccably clean, and offered everything I needed for a relaxing stay. One of the standout features of The Lanabury Heritage is its prime location. Situated just a short 10-minute walk from Canary Wharf, it’s ideally placed for both business and leisure travelers. Whether you're in town for work or to explore the area, you'll find yourself in the heart of one of London’s most vibrant districts, with easy access to shops, restaurants, and public amenities. What truly sets this hotel apart, though, is the service. Every member of the team I interacted with was professional, welcoming, and genuinely eager to make my stay as comfortable as possible. A special mention goes to the Head Waiter, Alife, who was incredibly kind and attentive. The buffet breakfast offered a brilliant selection of options, and Alife made sure all food requirements were expertly handled with a personal touch. The reception team also deserves praise. Ernest Knox went above and beyond to accommodate my request for a late check-out, and his attention to detail made my experience even more seamless and enjoyable. In summary, The Lanabury Heritage in Canary Wharf is an exceptional choice for anyone looking for a beautiful, well-located hotel with top-notch service.

Nothing

Friendly staff, great decor and spacious accessible wetroom style bathroom- the floor was slippery but a mat was provided. The range of breakfast was excellent with fresh fruit and fantastic breads as well- fresh tomatoes and grilled mushrooms would be a bonus!

As above - also herb teas in the room please, even proper coffee rather than Nescafe- but that is nitpicking!