The staff at the reception were very friendly and smiling. The single room I stayed in was small but had all the amenities such as heating, hairdryer, kettle, coffee, shampoo etc. The bathroom also had plenty of hot water. The hotel bed was comfortable, the duvet was of reasonable thickness and there was no noise at night and it was very quiet. It is worth mentioning that the hotel has an excellent location with supermarkets, restaurants, tourist attractions, metro, etc., so it is really convenient to stay here. Therefore this hotel has great value for money and is perfect for both business trips and family trips.

No WiFi signal in the room

The room was much bigger than I expected! Beds were decent. For the money I paid I dont expect anything more. It was good enough. Shower was nice and clean as well. Leaving the bags is NOT in a secure area! So I didnt leave my passport but it was all fine nothing happened. Just want to warn ya! Once you checked in, they give you the code so you can go in and out whenever you want. This also means when you check out, you can just leave your bags ( in the non-secure area ) and just come whenever ( with the code ) to pick up your belongings.

I rather have a secure area for my bags, but I was still happy I could leave them free of charge.

Needed to stay near Victoria and was only a 10/15 minutes walk away, myself and daughter had a twin room on the same level as reception which was great for us as I find it very painful doing lots of stairs whilst waiting for an operation so worked out brilliantly, room was clean and so was bathroom.. would stay again for the convenience and staff were friendly

The only problem we had was with the TV, just couldn't work it out at all the instructions on wall weren't very handy we followed them but there were no channels working, liked we could have a choice of signing into netflix but also couldn't do that as it was in another language and had no clue how to change anything as didn't understand the words on screen.

Hotel was basic but had everything I needed. Guy on reception was very informative and helpful. Room was spacious enough and bed was very comfy. Pimlico tube station is just a short walk away however I opted to walk into Central, which took roughly 40mins. The walk ran parallel to the Thames so time went by quickly and was a lovely walk.

The mirror on sliding wardrobe was broken into multiple pieces and helped together with duct tape, I would have that replaced. Other than that I have no complaints.

This is a good budget hotel, no luxuries but clean, centrally located and the buildings provide that classic London atmosphere I don't understand some of the bad reviews.

Unfortunately they no longer provide breakfast.

The location is very ideal literally 5 mins to the nearest tube station (Pimlico) and the same distance to the Thames. Also you have a row of shop around the corner I had fish and chips on 2 nights was good very large fish very nice £14 for fish and chips which is good I would say. My room was small but it was a single room but that's what you pay for I paid £153 for 2 nights best by far for a single room I'm that area 👍

The only thing I didn't like was my room was a good way up the stairs at least 5 flights of stairs I was knackered when I got to my room please ring before you arrive to check this if you are not good on your feet.

Location is excellent, just a ten-minute walk from Victoria Station. I have been to London over 30 times and this is the best hotel value by far as you get a lot for what you pay. The single room is spacious and the view from the window is quite pleasant.

The cleaning staff members seemed to be efficient and hard-working but the hotel cleaning standards are a bit poor. There is a broken window glass in room 206.

Was in an ideal location for us as we were travelling to & from Victoria throughout our trip!

Our room was on one of the highest floors - not an issue for most mobile individuals but I travelled with my mum & there was several steep staircases & hard to carry a case up them.. however we made it eventually! If I had known it there was many stairs I would have asked to swap our room to one on a lower floor if possible

The location is great. Within 30 minutes walk you're at Buckingham Palace. Room was clean, ensuite bathroom was good, shower had a good pressure. Best thing: my room was at the back and it was SO SILENT. I've stayed in a lot of hotels in London, but none of them were as silent as this one. I heard nothing, no neighbours inside or outside the building. Beds were amazing

It was hot inside the room and its just the start of june, no ac or fan available (not advertised either so thats fine, just an fyi). Sun is shining inside all day so maybe close the curtains if its a hot day. Also: daylight hits you in the face very early so taking a sleepmask is a good idea if you dont want to wake up at 4am in summer.

The location is great, handy for the tube and a number of bus routes. The room and en suite were clean, though there was black mould in sobe of the upper parts of the bathroom. For the price it was fine.

The bed was not comfortable as the divan had broken. The mattress was balanced on a piece of wood (possibly a cupboard door) on top of cushions. To be fair, I was so tired that I soon fell asleep, but the mattress did wobble about a lot. The room was a bit cooler than I would have preferred, but there was no way to turn the radiator on. There was a "drains" smell in the bathroom if you left the door into it shut. This soon dispersed when the fan came on.