Very friendly and willing reception staff at all hours. Car parked for free. Rooms very,very clean, modern, warm and cozy.We will always book the Go2 marina Portishead again this year. We return each year usually to come to Go2 from when it was named Travel lodge, and now GO2 . This year (2025)we arrived 5th Jan ( our wedding anniversary 1st Jan so will always book a room at the GO2 near to our anniversary.. we love wandering around the Marina and the many shops and restaurants in the spite of winter weather. Plenty of places within driving distance. A little tour round Somerset is a real reward or a day in the Cotswolds. Regards Derek and Linda Finch.

Everything was absolutely wonderful at our stay at the GO2 Portishead..5 Star for our stay.***** Regards..Derek Finch

Hotel does exactly what it says on the tin - its budget - so its no frills. The mattress was comfy, the pillows less so. The room and area were quiet and there is free car parking at the back of the hotel. The staff were excellent and catered for our request for rooms together. The shower was hot and we had clean towels each. Having a lift. Great location with plenty of breakfast options in walking distance varying from Lidl to Waitrose, Subway, Wetherspoons (no dogs) to what looked like a couple of eateries across the road.

Not essential to our stay but the hotel is looking a bit tired and the pillows were a bit lumpy - being really picky

The staff make this place! The greeting from a woman when I first arrived was warm, friendly, knowledgeable and personable. This level of warm efficiency was duplicated from every member of staff. They make the difference. The hotel is basic - that's fair to say. However, parking, location and the practicalities were what I needed for an evening pit stop. Hence, why I would stay again. Think twice before purchasing breakfast - what you would get comes in a bag to grab and go. Lidl is right next door - literally plus there is a restaurant called Aqua over the road (delicious food for an evening meal).

It really is the simple things in life that count..please fit a shelf to place toiletries on in the shower!

The location is great, close to shops restaurants and bars. And the marina is right opposite. Staff were awesome, even tho it was very hot! Room was clean, as was the kettle. Bathroom was clean and the shower gel etc smelled nice. Nice hanging rail and the pillows and bedding was fresh and clean. Even tho it has no AC, there was a fan in the room which helped keep me cool. Love the little backlight behind the bed.

Was informed on arrival that due to the current take over there would be no breakfast, which is fine as its usually a grab and go bag but theres plenty of places close by to eat. Bed was extremely hard and the piping round the edge dug into my legs when i got in and out. Looks like it was a new mattress? Lots of road noise when window is open. Towels were very rough. No plug sockets near the bed. No hair dryer in room tho it says so on website (i guess you have to ask for one at reception?) Whole room needs updating - scuff marks and stains on walls. hot cup marks on desk area, chairs looking old and worn. Hope fully it gets the upgrade it deserves as its really a lovely hotel.

We wanted a clean, easy to find, easy to park budget hotel without frills. That is exactly what we found, ok , basic, but that is what we were expecting. All the staff we spoke to were well mannered, friendly, and happy to answer any questions. The location was excellent, breaking the journey from Northamptonshire to Devon. Well done, more than happy to use again. Bonus ball, you welcome well behaved dogs!

You share Lidl car park, wasn’t quite clear if you could park anywhere, or a particular area?

I have stayed at this lovely place for last 8-9 years and through a it’s transitions (from:Travelodge-Ibis-Go2) when my Son and family moved to the area. Good value for money, albeit some times better than others. Yes it’s basic but beautiful location at the marina and always spotlessly clean with friendly, helpful staff. All amenities nearby with a Lidl on the ground floor and handy for essentials. Many thanks, again. Mike H Glasgow.

There was nothing to dislike.

Great location, the staff were really friendly and helpful. The hotel was very clean as were the rooms. Despite there being a pub next door we couldn’t hear any noise from it. Free parking with plenty of space and we only had to enter our details once for our three night stay. The location was central so we were able to travel around. Lidl next door as well so if you need drinks etc it’s very convenient. We had control of the heating for the room which was nice. This is the only hotel I’ve stayed at with a decent hairdryer! Very comfy beds, decent amount of TV channels. We’d definitely stay again.

We have used this hotel several times previous. As usual, it came up to expectation: The staff were cheerful and helpful, and the room was clean and comfortable. A problem with the wash basin plug was remedied with efficiency.

A small side table for use when occupying chairs might be nice. The additional cost of a cancellation fee (which we chose owing to health issues) did make the price a little high for us.

Loved the location as it is in the marina and close to cafes and restaurants . We were able to take our dog at a cost of £5 per night which is exceptional these days. Staff were very friendly and explained where we could park which is just opposite the hotel and is also free. Lovely walk around the marina area in the evening. A great stop off point for us travelling from North Wales to Cornwall. We will definitely stay here again.

Nothing negative to say.

Comfortable bed

The fact that you don't take action following my comments regarding the cleanliness of the shelf in the rooms. I use this Ibis about 3 times a year to visit a family member in Portishead. Every time I have to wipe down the shelf over the clothes hangers because they are covered in grey dust. The cleaners do not dust the shelf and put the spare pillows on top of the the dust. Every time you send me an evaluation sheet after a visit I make this observation / complaint but no action is subsequently taken.