My second time here. Very good value during the week, pricey on weekends. Love the authentic charme of the place devoid of hipster instagram vibes. Very spacious rooms, quite clean. I also love the heated pool, very nice chilled vibes in the evening. Good location, coffee shop in walking distance. Very nice staff.

With a few inexpensive upgrades this could be a better place. Beds and bedding is worn and sheets are too thin for chilly February nights. Just add a comforter and invest in new linen….also, some hidden surfaces could use a more thorough cleaning (coffee maker, fridge). Otherwise - stay as you are, Caliente ❤️

The new upgrades to room 117 were great, but NOT Really great yet. The front door couldn't lock. The door plate is loose, so the deadbolt won't engage. Made it a little uncomfortable safety wise. Also, the new patio was a good start but needs tropical potted plants with a drip system. Most tropicals are low light as they grow under the canopy. And dippers make it water efficient. Maybe even a small Electric grill for out there...I know you have the restaurants, but it would be a nice touch, and seeing as how you nearly doubled the price...see what I mean???

The front door again did NOT lock. The bed was very lumpy. Probably needs a bew topper until can get acreplacement. Costco has good ones. No microwave for leftovers from YOUR restaurants, and I just can't eat that much. Spa was running all the time which is totally not energy efficient since it was so Hot No one was using it anyway. Video in your bar was very Disrespectful to the Indigenous Population of Hawaii and all others. Mostly Hollywood crap that made us very uncomfortable since are both Indigenous American. Not worth $200 a night yet...

We loved how responsive the staff was to the questions I asked before making the reservation. Not many hotels take the time to do that. The pool was cozy and inviting. When they mentioned the hotel was heated, we expected it to be lukewarm on a December night, but it was actually the perfect temperature. The jacuzzi was fantastic as well, we spent hours enjoying it. We had our beers from the Reef bar next to it, and had a great night. We were allowed to park two cars. That was great! You can also bring your pets if you like. The room was spacious and comfortably accommodated four people. We also appreciated the air conditioning and the large bathroom. I can’t wait to visit Palm Springs and stay here again!

Our family loved the pool, it was heated and perfect for morning 🌄 swim, with gorgeous mountain views. Huge jacuzzi was sooo relaxing and open until 12 to see the stars🌌. The Aloha vibes and ambiance with tiki torches at night were lovely, little grass huts with chaise lounges and huge pet 🐾 friendly grass area. The Reef tiki bar & restaurant onsite has BEST drinks 🍹, yummy snacks and lovely servers 🌺.. when I can't afford a Hawaii trip.. we are coming here! Also, Edna at front desk was so helpful in directing us to morning coffee ☕️

I wish there was a gift shop onsite with tiki glass cups, souvenirs, and Hawaiian snacks and cans of Hawaiian Sun drinks.

The resort was so welcoming and inviting. Staff was polite and helpful, and excellent customer service. Parking was free, easy, and ample. The pool and gardens were beautiful!

The room could use a little care, had a lot of wear and tear and the floors were a bit dirty. More trash cans in the room, towels, and toilet paper would be good too, as those items were pretty limited in a 2 queen parlor suite meant for a larger party. Also, the AC unit in the bedroom area would help with the temperature inside the rooms. Ours was closer to the bathroom area, which made it difficult to keep the bedroom area cool and comfortable, considering how hot the rooms do get.

Almost everything!! A/C was great. People were friendly. Grounds were clean. Room was comfortable. Pool was amazing!

Landscapers with loud machines before 10am. Part of pool area roped off all week (with no visible work being done). Bathroom window had no lock. Only had pool server 1 day out of 6. Too much Bob Marley music. Mix it up - there’s plenty of island themed music beyond Bob. Gym was missing many lighter weights and treadmill was out of order.

We have wanted to stay here for about 9 years now. It was quiet, clean and very relaxing. Staff is more than accommodating. Pool is fantastic! Location is perfect and only about a 10 minute drive to downtown. You can walk to breakfast or coffee in about 10 minutes. Having the Reef Bar and restaurant on the property is a HUGE bonus, especially if you are into a Tiki themed atmosphere. Will definitely stay here again!

Bed was a bit too soft, pillows a bit too firm. Guests returning at the end of the day could be loud in the evenings walking through the parking lot.

Good location situated not too far from downtown Palm Springs, the rooms were spacious & had all the amenities. The pool area & bar was good and open until late. The staff were incredibly welcoming & helpful, I had to check out my early due to some personal circumstances but the hotel were very understanding. I would stay here again.

Hard to criticise really, the hotel is a bit dated but I don’t think that’s too much of a problem for me. I do prefer more modern accommodation but for the price, location, facilities and staff everything was good.

This was my fourth time staying at this hotel. In the past I’ve visited with friends, this time with family. There are great food and drink options on site near the pool, as well as multiple restaurants within walking distance. It’s also very close to downtown Palm Springs!

The hotel seems like it continues to modernize and update slowly. Some of the furniture in the room seems newer, while some pieces seem older and worn/broken. The bed was too low, and the carpeting is definitely well-worn and in need of replacement, at least in the rooms we had.

There was no breakfast option at this location but there are two restaurants on site and locations nearby for food and coffee. Caliente Tropics is nestled in the heart of the magnificent San Jacinto mountains and had a very cool, tropical vibe and lovely staff (Dustin and Nathan were so helpful and accommodating. I had to leave my luggage there for the day after I had checked out and, because I am an international traveller and my mobile phone didn't work in the States, Nathan called me a taxi and allowed me to wait for it in the lobby for it's arrival). The rooms were clean and as expected. Overall, I very much enjoyed my two night stay there and would definitely stay there again:-)

The walls of the room were very thin but this did not effect my stay.