The location was fantastic! The trolley is $3 for a 24 hour pass and a stop is located right outside. It's a short ride to Bourbon Street or restaurants. There are several within walking distance too. It's was quiet. The hotel was fully booked, and we would've never known there were other people there. The staff were kind and knowledgeable. The room was spacious and the beds were very comfortable. They lock the hotel and parking garage up at night, which made me feel incredibly safe. You get a code to get in after 8pm. I will 100% stay here again.

The water takes forever to warm up. It takes about 10 minutes or so.

I received such a warm welcome here! Carlos checked me in and went above & beyond helping me with my bags. He even went as far as to get them up to my room while I parked my car. Soft music was playing when I walked into my room, everything was clean, & the bed was so comfortable. Convenient to have the St. Charles line right out the door. The parking garage was peace of mind too. All staff here were great too from the front desk to housekeeping, to management. I loved it here!

I would have loved to have breakfast, but there are places around to grab a good bite to eat, so this would not deter me from staying here again.

I chose this hotel because of its free parking (need I say more?!), however I was weary of the area as I was researching the best hotel option. I decided to give it a go and I wasn’t disappointed. Leonce was at the front desk when I arrived and he gave me and my cousin the FULL rundown as to where to go, where to eat, how to use the tram, tours, etc. He was fantastic! There’s a tram stop right outside and it took like 13mins to get to the French Quarter. The room was comfortable and mostly clean (someone forgot to flush the bathroom toilet, so when it arrived it needed to be flushed.)

Other than the toilet in the bathroom not being flushed. The hotel charged me $6 more than the indicated total on Booking.com which included all essential taxes. If it wasn’t for this I would have given the hotel a 9/10. Despite this, I would go back.

Clean, nicely decorated hotel, very large room with comfortable king bed. Relatively small bathroom, but adequate with a full-size walk-in shower. Good water pressure and temperature. Secure parking in an on-site garage is a big plus and one of the main reasons I picked this hotel. Located at the southern (eastern) end of the Garden District. Very good location on St. Charles for the Irish Day and Mardi Gras parades. Walking distance to Magazine Street, cable car to Downtown if you desire. Many good restaurants within walking distance, street car or short drive.

The lobby is clean and well decorated, just not very warm and welcoming. It would be nice if the restaurant/bar was operational to help liven the atmosphere.

We liked the onsite parking, especially that they locked the garage at night. The hotel was not too crowded. The location had a hop on/off stop directly across the street from the front doors!

The majority of the stuff were very nice and always acknowledge my family when we walked through or needed something. There was one that was just a little too occupied by their phone and also locked the doors about 5 minutes early on us while sitting outside. Nothing to major, just a little bothersome to us.

Amazing experience from check-in to departure. Start with a location in the quiet upscale Garden District with block after block of eye popping historical homes and fabulous restaurants. Now add a clean spacious perfectly decorated room (2018 renovation) serviced by the most helpful friendly staff you can imagine. Top it off with the green line trolley at the front door that delivers you to all the best New Orleans has to offer while leaving you car secure in the free parking garage. Would highly recommend!!!

Our stay was exceptional. The staff was outstanding and the access to the trolley was a bonus. The kindness of the staff was amazing. The rooms were huge with plenty of room for two for a longer stay.

The only problem I had was that there was no grab bar in the shower and that is a safety feature. The other problem was just one sink. and no other areas to store personal items. A few shelves in the shower area would be a great addition along with a safety bar in the shower.

Everything and everyone from Jeffrey at front desk to Dion in housekeeping to the location, cleanliness, comfort and homecoming vibes!!! Free parking included is insane!! I've seen complaint about no breakfast lol, but you saved 50 a night plus tip on private parking! Liquor store next door is friends with benefits territory lol.

No complaints

Overall, great location with easy access to public transportation, etc. Had easy access to other amenities such as quick grab food, and a subway across the street.

The view was of an empty lot and the walls were super thin about everything could be heard from next door. Had a gross sticky spot on the entrance floor. Had to get cleaning supplies from front desk so that I could clean it since housekeeping was already gone.

It was clean, staff were helpful and friendly, and the location was excellent

No breakfast, a lot of homeless people outside