The hotel is the Centre of all activities at Shahdag. Clean and comfortable hotel. In every room, toilet and bath rooms are separately built, which is a very nice design, especially for families. You may purchase all activities from within this hotel. The hotel has exceeded my expectations being a 3 star hotel and the service is not less than any 4 or some 5 star hotels even. Hotel rooms were spacious with excellent view from every room. Good housekeeping service, Complimentary Coffee/Tea bar in the room. The room decoration/furniture and room facilities exceeded my expectations.

There is no lobby at the hotel as such, but this is acceptable being a 3 star hotel. All the restaurants at the location usually close at around 6.30 pm and afterwards there is just one restaurant (Lezzet Restaurant) within the hotel working till 10:30PM, but unfortunately the food taste here is not up to the mark. You may opt for fast food (burgers, pizza, sandwiches) which is good, but other main courses are not recommended at all. We requested for Chicken Biryani at Lezzat but it was terrible. After sunset, the entire vicinity goes into dark, and there are no lights even outside the hotel entrance, which seems little creepy. You can not even go out for a walk in such an environment if you want

The property is literally at the bottom of the slopes, about 10 meters walk to the ski lift. The slopes can be admired from the restaurant and it makes for an amazing ski holiday location. The staff were friendly and prepared to go the extra mile to ensure that all of our needs were met. The rooms are spacious and the beds comfortable. The wifi is reliable and strong. The breakfast has a good variety of food, which was all tasty. There was an opportunity to attend a spa at Zirve's sister hotel Shahdag for free, which was much appreciated. I only wish I knew about it before arriving as swimming costume is required.

The breakfast did not cater for vegans, there was no alternative milk or anything other than fruits and veg. I am not sure they are familiar with the concept of veganism. I would not recommend dinner at the hotel itself, much better to take a short free bus ride to its sister hotel Shahdag where dinner is tastier and service is much better.

The hotel is located on the mountain where all activities are accessible. (Coaster, chair lift, horse riding, paragliding, quad bike, kids play area and many more). All are paid but reasonable price. Rooms were clean and tidy like any good hotel. Coffee and water provided in the room. Hotel staff were so supportive and they fulfilled our requirements. Breakfast was 10/10 with mountain views. Free parking for hotel guests. Very quiet and peaceful in the night.

The single bed width was a little shorter compared to any hotel in Dubai.

Nice and helpful stuff , clean rooms, nice breakfast

Only for the child buggy as an activity you need to wait for a longer time when it is crowded because they only have two buggies

The resort was located at these spot for conducting winter activities. Property was kept near and clear as well and had numerous 3rd party restaurants providing options to guests

What I did not like is that the property delayed our check in by atleast 3 hours without providing any sort of compensation. Further, the staff is not well equipped to handle a large customer base. One other thing is that we had to move a lot of places just to gather information about one activity. For example for ski we had to move to 3 places just to understand the entire thing

We were offered to stay in Shahdag hotel instead of Zirve. Our room had beautiful Mountain View and balcony. The room was spotless, with all amenities in perfect working order. The bathroom was spacious, and the hotel provided all the necessary toiletries. All the workers of the hotel were nice, and helpful, always willing to assist with any request. The breakfast buffet offered a wide variety of delicious options, and I highly recommend their room service, as the prices were reasonable and the meals were tasty. For those traveling by car, the hotel offers a large and easily accessible parking area, which was a great convenience. The spa services were another highlight of our stay, particularly the sauna, which was exceptional and well worth trying. Overall, our stay was delightful and memorable, largely due to the excellent facilities and service at the Shahdag Hotel. I highly recommend this hotel and look forward to returning in the future!

The Wi-Fi connection was occasionally weak. I would recommend ordering room service instead of dining at Menzere.

recently stayed at the Zirve Hotel, and I am compelled to share my exceptional experience. From the moment I arrived, the service was impeccable. Ms. Sevana, in particular, stood out with her outstanding hospitality. Her attentiveness and genuine care greatly enhanced my stay, making it truly memorable. The attention to detail and the warm, professional service provided by Ms. Sevana were above and beyond my expectations. I highly recommend Zirve Hotel not only for its excellent facilities but also for its remarkable staff, especially Ms. Sevana. Thank you for making my visit so enjoyable!

I recently had the pleasure of staying at the Zirve Hotel in Shahdag, and it was an exceptional experience from start to finish. Here are the key highlights that made my stay truly memorable: Location Situated in the breathtaking Shahdag Mountain Resort, the Zirve Hotel offers stunning views of the surrounding mountains and valleys. Its prime location is perfect for both winter and summer activities, making it an ideal choice for adventure enthusiasts and nature lovers alike. Accommodation The rooms at Zirve Hotel are spacious, comfortable, and elegantly designed. My room featured modern amenities, a cozy bed. The attention to detail in the decor and the overall cleanliness of the room added to the luxurious feel. Dining The hotel’s restaurant serves a delightful variety of local and international cuisines. Each meal I had was a culinary delight, with fresh ingredients and expertly crafted dishes. The breakfast buffet was particularly impressive, offering a wide range of options to suit all tastes, and not to forgot a panoramic view of the mountains Amenities Zirve Hotel boasts an array of excellent amenities, including a well-equipped fitness center, a relaxing spa, and a heated indoor pool. After a day of skiing or hiking, unwinding in the spa was a perfect way to relax and rejuvenate. They offered us a free Turkish Bath and free SPA facilities. Activities Shahdag Mountain Resort offers a plethora of activities, and the hotel provides easy access to all of them. During my stay, I enjoyed skiing, snowboarding, and exploring the beautiful hiking trails. The resort’s facilities are top-notch, ensuring a fantastic experience for all visitors. Staff The staff were truly outstanding—exceptionally friendly and professional. From the warm welcome at check-in to the attentive service throughout my stay, every interaction was marked by genuine hospitality and efficiency. Special thanks to the lady in the reception (i forgot Her Name) and Mr.Shin.

Nothing, every thing was perfect

The front office staff, specially Mr. Sadra was nothing but Exceptional. He was always helpful and extended his support beyond his duty by arranging taxis, giving out information which made our stay comfortable and enjoyable. We enjoyed every bit of the stay.

I would say areas of improvement. As the hotel is a bit away from the town, a pharmacy and supermarket is needed at the place. A proper Indian or Asian restaurant will be helpful. The Indian food being served at the inhouse restaurant is anything but Indian.

Breakfast is amazing, and the location is superb. Everything is conveniently downstairs, with restaurants and activities all around. Also, most of the reception staff are very helpful. A big thanks to "Sadra"; he is truly helpful and assisted in arranging transportation, ensuring rooms next to each other, and even sent us a wedding anniversary cake. Very very Remocended. We will definitely come back.

The bathroom and shower had an unpleasant odor, which seems to be a common issue in many hotels there. The staff in the breakfast restaurant were unfriendly, with most of them appearing angry, especially the person taking room numbers at the restaurant door. We felt he had some stereotypical attitudes towards certain nationalities and was unhelpful.