We had an outstanding experience thanks to the exceptional service provided by Anar, our driver, and Lala, the receptionist. Anar was incredibly professional, punctual, and navigated the roads with great skill, making our journey smooth and comfortable. His friendly demeanor and attentiveness truly made us feel at ease. Lala, at the reception, greeted us with a warm smile and was always ready to assist with any requests. She was knowledgeable, efficient, and went above and beyond to ensure that our stay was enjoyable. Her positive attitude and helpfulness left a lasting impression on us. Both Anar and Lala made our visit memorable, and we couldn’t have asked for better service. We highly recommend their services to anyone looking for a pleasant and hassle-free experience!

First of all, ladies at the reception were very kind, especially with our baby. Restaurant food was great. Breakfast had many varieties. There is free access to spa for all hotel guests. The view of the mountain was stunning. We enjoyed the cable car which starts from the same hotel. The nice thing is that you can communicate with the front desk through WhatsApp .

Due to the climate in this area, the AC has no cooling option. But you can open the balcony door to enjoy the cool air.

Everything! Smiling staff, yummy breakfast, active house keeping staff and facilities. One of the best stay we ever had. It was so easy to just go simply from lift to cable car and other leisure. Sauna, steam and Turkish bath was free and so worth it. The view from hotel was mesmerising. It rained at night and we were trapped around the clouds. We love the hotel and hopefully will come back again.

Everything was amazing.

Everything! Location in the mountains. The hotel is spotlessly clean and rooms spacious and comfortable. Evening dinner outside with a real fire. Amazing food and service with a special mention to Kenan and Seyfal in the restaurant. Breakfast was also gorgeous. Cable cars to the mountains from the hotel too. Worth every penny for the stay.

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I recently had the pleasure of staying at Tufandag Ski Resort in Gabala, and it was a fantastic experience. The resort is beautifully nestled in the Caucasus Mountains, offering breathtaking views and excellent skiing facilities. The slopes cater to all skill levels, from beginners to advanced skiers, and the gondola rides provide a scenic experience even for non-skiers. The accommodation was comfortable and well-maintained, with friendly staff ensuring a pleasant stay. Dining options were varied, offering a mix of Azerbaijani and international cuisine. Après-ski activities were enjoyable, with cozy lounges and a relaxing atmosphere. Overall, Tufandag Ski Resort is a great destination for a winter getaway, combining adventure with luxury. I highly recommend it for skiing enthusiasts and nature lovers alike.

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I recently had the pleasure of spending a wonderful vacation at Tufandag Mountain Resort with my wife to celebrate her birthday, and I can honestly say that our experience exceeded all expectations, thanks to the incredible team of staff members! From the very beginning, Samir was instrumental in helping me plan this special trip. His advice and insights shaped our celebrations beautifully. Guest relations agent Shelale helped us a lot, she was very kind and friendly with us. Shelale and Aygun’s attention to detail and enthusiasm truly set the stage for an unforgettable stay. The night shift team member ensured a seamless check-in process, making us feel instantly at home after a long journey. Throughout our visit, Mehseti and Elchin went above and beyond, transforming ordinary moments into magical ones. They surprised my wife with a lovely birthday arrangement that left her beaming with joy! Sakin's unmatched hospitality catered to our every need, while Elipenah, Aydan, and Tarvan provided delightful dining experiences that delighted our taste buds. Kenna and Amid were ever-present, sharing insightful information about the resort and its breathtaking surroundings, which greatly enhanced our stay. Seyfel's charm and diligence added a personal touch, making our interactions memorable. Elchin and Cavad rounded out the exceptional team with their warmth and friendliness. Every detail was meticulously considered, and the collective efforts of this remarkable staff made our trip truly unforgettable. My wife felt immensely special, and I couldn’t have asked for a better way to celebrate her birthday. If you’re seeking a place where the staff truly cares about their guests and goes the extra mile to create a magical experience, look no further than Tufandag Mountain Resort! Thank you to all the wonderful staff members for making our time here so memorable! We can’t wait to return.

No Indian dishes in the menu

the location. activities, breakfast. and the view

the room was not the one that we expect it to be. they gave us the ground the floor which is the view not appropriate. and when we upgraded still there is a wall column which causes not a full view from the window. the staff in the reception are not good communicators. needs to improve. in the kids club, there is no babysitter. the breakfast, when we request teapot tea, they said we don't have enough number. and how it comes with five stars hotel they don't serve enough teapot.

Our stay at this hotel was amazing! Nestled between the mountains, the location was breathtaking, and our room had a stunning view of the lake that made every moment feel serene. The breakfast was excellent, offering a wide variety of delicious options to start the day perfectly. The room was exceptionally clean and well-maintained, reflecting the high standards of the hotel. Everything about this place was perfect—the hotel itself, the staff, the food, and the activities. We thoroughly enjoyed the cable car rides and mountain cars, which added excitement and adventure to our stay. The staff were incredibly helpful and attentive, ensuring that every aspect of our experience was seamless. In all, it was a flawless experience, and I would highly recommend this hotel to anyone looking for a memorable getaway.

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I was surprised when I checked in at the hotel, it is beyond beautiful. The view from the room is absolutely mesmerizing and the hotel itself is very beautiful. The Cable car (telefrik) is accessible from the hotel itself which was very comfortable for me with small kids. The breakfast spread was very good & tasty. The staff at the restaurant were very courteous. At the checkin, Mr. Anar was very very helpful, and helped us with a smooth checkin process and made our stay comfortable. I would recommend everyone to spend at least one night (two nights recommended) in this hotel if you are coming to Azerbaijan.

Awesome location, quick check in, Nice food

Poor wifi ( and tv) , less staff at restaurant and quite long waiting for order