This is a lovely family owned hotel. All the staff was wonderful - special shoutout to Hanna (sp?) who used to work the evening shifts and was always available to answer any questions we had. The receptionist during the day, the breakfast room staff and the limo driver who picked us up from the airport and dropped us off at the airport were wonderful as well. The room size was good, and the beds wonderful. We loved the breakfast as well which had ample choices available. The hotel is located on a quiet street and is not too far from the main city attractions. There are a lot of restaurants, supermarkets and shops near the hotel as well.

The hotel’s location is convenient, a short walk to Old Town. The room was comfortable, clean and pleasant. One of the things that stood out for us were the very friendly and helpful staff. Everyone was so lovely! The other amazing thing is the breakfast- there is a wide variety of options and there is great attention to detail in the breakfast area. The instructions we received for the parking area were confusing, but once we got to the parking area, it was great. There appeared to only be three spots, though, so reserving a spot for the indoor parking is required. We would be happy to stay at the Hotel Festival on our next trip to Sarajevo.

The instructions for finding the parking area were not accurate.

Family room with interconnecting door was great for a family of 5. Beds were comfortable. Well located, easy stroll into the old town. Staff were very friendly and helpful. Breakfast was good.

Air conditioning didn't work at all and the rooms looked onto a busy street so opening the windows wasn't an option. Finding the parking was a bit tricky as there are no signs on the street. Round the back of the hotel, through the gap in the buildings that looks like a housing estate, turn left then right and you'll see the gate.

This hotel made my trip worthwhile. The staff were always on top of their job, and they are extremely nice and they treat all residents like family almost. Anything one might need help with from road trips to shuttles to help with different locations and taxis, the staff were always willing to help. The hotel was always clean and the shared dining room felt like a home. This hotel is a big recommend!

Sometimes the communication with certain staff was difficult but it's nothing google translate can't solve when needed.

Well designed rooms, clean, nicely furnished. Loved the matching upholstery in the whole hotel and breakfast room. Despite the busy street, windows well insulate the noise. Lift is very useful to reach upper floors. Breakfast was FANTASTIC. great choice of everything - warm, cold, salty, sweet. Staff at the reception was very helpful and kind. Parking!!! Needed to be reserved in advance, but there is an underground garage for 4 cars and outdoor for another 3/4 cars. Otherwise impossible to find a parking nearby.

Very friendly and helpful personnel. Especial thanks to the two ladies from the reception. Very good coffee at breakfast and also very helpful lady in the kitchen in case of special requests. The hotel is centrally located and perfect to explore the old town. Lot's of restaurants in walking distance and also a park with outdoor coffee.

The rooms could be better equipped e.g. not sufficient hangers, no place to hang the towels in the bath, no tissues. All minor things which contribute to a better stay. Roof terrace is not equipped.

This property is conveniently located - quiet yet close to the old town - and a pleasant walk along the river to get there. The room was clean and comfortable. A highlight of our stay was the warm and extremely helpful receptionist- Sedafa (spelling? not certain I have it right but she told me her name means “pearl”). She helped us with parking, restaurant reservations and information about the city. We truly enjoyed chatting with her 😊. The breakfast was also good.

All was good.

Very friendly, welcoming staff. Room was spacious, clean, as well as bathroom. Good location: very close to center by walk and it's a bit "hidden" from main loud streets and crowds. Terrace on the top of the building. Each floor has only 4 rooms, meaning, there wouldn't be a lot of crowds in corridors. Breakfast, oh, breakfast here was one of the best in our experience through last monthes of travelling. A lot of different options, all we tried is very delicious and really healthy, not like food from supermarket, but really like from garden 💚 Next our visit to Sarajevo we will try ta stay with you, guys 😉

Well, a few things we would like to change: not very powerful hood in the bathroom, very few towel hooks there too and missing shelf for cosmetics in shower cabin. Average sound isolation. Anyway, it was not so critical.

The hotel deserves 10 points literally. Rooms are very clean and comfortable. House keeping service is also very successful. The breakfast is one of the best ones within the hotels I stayed abroad. The hotel is in the city center, 10 minutes walking distance from Bascarsija (Başçarşı). The hotel has an indoor parking area as well. There is too much word to say for the employees. They are very kind, respectful and always trying to help. Firstly and particularly, I would like to thank Mr. Ismar, who we had seen constantly during the 2.5 days we stayed, who always helped us with his polite, respectful and cheerful communication as well as meeting our demands. In addition, I would like to thank Ms. Ayla, who welcomed us at the entrance to the hotel and behaved helpful in a friendly way. Finally we are grateful to the all other hotel staff in common with the woman employee in the kitchen who prepared special brewed tea (classic Turkish tea) for us at our breakfast and speaks Turkish very well. This is the great hotel where you will want to take a rest after a tiring day relievedly and start the day well with its breakfast.

I have stayed at Hote Festival already three times in the past six months. This time, as before, everything was excellent and exceeded my expectations. The owners and the staff are welcoming in various ways, whether they make their guests homemade Bosnian coffee or attend to individual needs. This is a really very special place in Sarajevo. As I wrote before, everything is nearby, with a short 5 to 10-minute walking distance, the city center, the university, the historic old town of Baščaršija, and more. Always happy with my stay here and look forward to staying again when I visit Sarajevo.