In general, breakfast was sufficient. We were pleased with the cleanliness of the hotel and the friendliness of the staff. We were happy that a bed was carefully prepared for the child on the sofa in the room, even though we did not specify it.

The location of the hotel is neither too far nor too close to the city center. For families with children, walking to the city center may be a bit difficult.

Staff , coffee machine at the reception

The rooms need do be cleared of mosquitos and there are spiders and their spiderwebs around the corners of the ceiling

The hotel exceeds all expectations, I really recommend it from the bottom of my heart. I liked literally everything, and here I will mention only a few things: 1. the staff is outstanding, all of them without exception - I can't describe in words how kind and professional they are 2. the room is spacious, bright and clean 3. the bed is comfortable 4. the breakfast is excellent 5. underground garage at a good price 6. the location is perfect... and many other things... I will surely come to Sarajevo again, stay in this wonderful hotel and again experience wonderful people in the hotel and in the city itself.

Breakfast was nice and location very good, all staff especially reception professionals and positive attitude and very helpful too.

Could improve breakfast more adding fresh juices , the capacity of the breakfast area is less than daily use.

Very good location. Comfortable, well equiped appartments, very good breakfast with variety of food, and extremely friendly, professional and helpful staff. Suitable both for leisure and for business trips.

The hotel is located 5min walking distance from the city center. The rooms are very big with a little kitchenette, sofa, desk, table and a big bed. The bathroom is spacious and the rooms are very clean. The breakfast was very good and had lots of selection. The breakfast room is a bit small and crowded during the peak hours but there is a further room behind the reception that can be used. The gym is nice and has all you need for workout. The staff was very friendly and helpful. Airport transportation can be organised through the hotel and costs 20€.

There was a problem with the sauna during my stay therefore it was not working but the pipes that were broken were getting fixed.

The hotel's location was fantastic, conveniently situated near the charming old sections of the town. The room itself was spacious and equipped with all the necessary amenities, ensuring a comfortable stay. The breakfasts served were also enjoyable, offering a decent selection of options. Additionally, the staff at the hotel were extremely friendly and accommodating, even approving my request for a later check-out time.

I couldn't find anything to dislike about the hotel. However, if I had to nitpick, the only minor observation I can recall is that there were only wine glasses provided in the room, which struck me as slightly peculiar.

Very close to the centre, but quiet and you can open the window (which I greatly value). It has a little kitchinette equipped for everything you might need, it was very clean and the cleaning staff are VERY friendly and professional at the same time- you feel at home when they ask you 'how are you' when they see you. The bathroom has all you need- fab body lotion! The breakfast was very good, a good variety of all types of food, good coffee and again, great staff! I've already recommended it to friends.

Great breakfast buffet with many options and a good coffee machine. The staff was friendly and helpful. We enjoyed having a large room with space to spread out as well as a sitting area. Very comfortable beds and bedding. We enjoyed our stay there.

Driving into the underground parking garage was a bit terrifying and once we parked the lights went out and it was pitch black darkness. 😳 It was expensive to park but the car was off the street.

Good location, very clean, very friendly and helpful staff. Breakfast was served on time and good variety of spread. Walking distance to the city centre and mostly to all touristy attractions. The staff were very good and helpful while check out & check in

The entire hotel is converted to heat during the winter season. I suppose it should be left to individual/guest to decide if they want the heating or the cooling. Not all people prefer the heating.