The rooms are somewhat old but well-maintained and clean. The breakfast was a hearty spread with some vegetarian options. The staff was the best thing about the place and were very helpful. They had sledges for pulling kids along and good advice for where to go for a hike. The sauna was free to use between evening hours and was well maintained. There is a small market within the place and if you don't want to, you don't need to go out in the cold to buy microwavable food, milk, beer, or souvenirs. Perfect place for a snowy vacation.

Need to go to the reception to request room cleaning or for a change of towels. No phone in the room to connect with the 24-hour reception.

Loved the personalized service we received from Reception. He answered all of our many questions! Breakfast was delicious and loved that there was a restaraunt connected to the facility as well. The spa was closed, but was able to book multiple massages that were amazing! Our apartment was lovely! Loved that the bus dropped us off right by our location from the airport in Ivalo.

Not one thing!

24H shop was really useful as the airline lost my bag. Staff were always friendly and helpful. Central location.

Spa was closed for summer I guess which was a little disappointing as it lists it on Booking. Curtains are not full blockout which isn’t the best in summer. Rooms are a little far from reception but there’s entrances all around the building which make going out easy.

Comfortable and clean rooms. Car parks which are close to rooms etc.

The only issue is gluten free options in the breakfast and dinner. There should be more options. In fact the other places we stayed there was hardly anything non-gluten free.

This hotel is in a great location! Extremely close to the bus stop. The room was massive and the bed comfy. The sauna was fantastic and the breakfast buffet had a great selection. Overall we wish we had longer than one night here.

The shower had great pressure but because there was no proper screen (just a curtain) the whole bathroom was soaked.

The receptionist was very patient and friendly! Even when we tried to find a receipt to our booking , she patiently waited for us. All the cleaners are also very friendly! Amazing staff and customer service. Location also looks nice with forest vibes outside our room’s window

– none at all

Nice rooms, but the economy rooms are of quite low standard and not so well cleaned. We had to switch from economy to the normal standard. Hard to know when booking online/the app how the quality is.

Economy rooms.

What a lovely place to stay! Wonderful staff, fab location, great atmosphere and absolutely loved playing the board games available in the lobby! It was so easy to get to the hotel from the airport via bus with the info provided by the hotel, only €10 per person - so cheap compared to a taxi! We took the opportunity to get a lovely massage at the spa whilst we were there too! Loved it!

It would have been great to have a double bed rather than two singles pushed together

The Aroma sauna (if it had been 80 c hot). Firewood and open fireplace in the suite was very nice.

Breakfast. Also our room was far away from the reception, and it is very inconvenient to walk through the corridors, and many doors, so we walked to our room via outdoors. The Aroma sauna was not hot enough, otherwise it was lovely. Coffee at breakfast was not much to talk about.

location is really good if you taking public bus the stop just right outside. A lots of restaurants nearby.