I recently stayed at Wilderness Hotel Muotka & Igloos and I can honestly say it was one of the best hotel experiences I’ve ever had. Room: My room was an absolute dream. It was spotlessly clean, spacious, and had every modern comfort you could ask for. The bed was incredibly comfortable. The attention to detail was evident in everything. Facilities: The hotel’s facilities were top-notch. I enjoyed the all the activities immensely except for the Husky sled ride. I had breakfast and dinner at the buffet, and the selection was outstanding—fresh, delicious, and varied. Location: The location of the hotel was also perfect. It offered a peaceful retreat away from the bustle. Whether I was walking around or taking a short ride to nearby attractions, everything was within easy reach. Service: What really stood out was the service. The staff was attentive, polite, and genuinely seemed to care about making my stay as enjoyable as possible. They anticipated my needs without being intrusive, and I always felt well taken care of. The concierge helped me book fantastic activities, and I was impressed by their local knowledge and suggestions.

The ladies at the arrival desk were not very friendly. Other staff members from the head chef, Carlos and activity guides were totally amazing. Claudia was kind, warm and extremely helpful. The Husky sled ride was not enjoyable. it was snowing and windy. The guide didn't offer goggles nor make mention of them. The snow was hitting hard onto my face making it hard to see. The dogs were running quite fast and catching up with the sled in front of me. It was hard to see and slow them down. The guide yelled at me which I didn't appreciate.

We liked the stay at this resort. It was priced a bit on the higher side but the excellent breakfast and dinner which was a part of the inclusive half board compensated for the price. The hotel staff were really helpful and welcoming. We didnt have a kettle in the room and was provided by the staff at an instant request. It is a wilderness resort and so its completely calm place to stay. They also provide all kinds of winter sport activities but we didnt book anything here as ours was a short stay. A special mention for the awesome food spread , especially the reindeer curry.

Wilderness is too much wilderness :D , getting to this place to/from Ivalo airport is easy(1-2 buses each day, specific timing) but its really difficult if one wants to catch a bus to Rovaniemi like we did. Taxis are available to get to the nearest bus stop but of course its pricey.

The location is amazing, there are more properties up north you can go to but you’ll be able to see the lights from here too. The food was amazing every evening - soft and tender meats and tasty sauces. The women at the bar and restaurant were the loveliest staff!

For some it may be an issue, for us it wasn’t as we were covered by our UK data, but there wasn’t any WiFi outside of the main building. No issues from us really - they did forget to clean our room but we messaged and someone came in minutes to do so.

This is our dream place to stay. The aurora cabins are amazing and the staffs are all nice (reception, restaurant, clothing room for an activity). Breakfast was delicious. Dinner buffet was also great (grilled fish is the best). View from our cabin and surrounding nature was superb!!!!. We also booked the husky ride with the hotel and it was our best experience in Finland. Love this place :)

All the cabins got different facilities (we got 1 cabin with sauna and 1 without) and there is no refridgerator.

The property is gorgeous and we loved our room with a private sauna. We are vegan, and while there weren't as many options as we would have liked, the restaurant staff tried their best to graciously accommodate us. It was a really special place. The Aurora excursions were a little pricey, for something that felt like mostly a drive into the forest, and then sitting around and waiting without too much guidance. The guides were fun and lovely but the excursion was very loosely programmed. I wish there was a way to have met more guests and intermingle. COVID might have been a damper on that, but communal dining tables as an option would be so great!

I didn't appreciate have to pay 40 Euros to get a transfer from the bus to the hotel (which was 10 minutes away). I feel like transfers should be included in the price for a such a high-priced property. It would have been nice to have some a la carte food options as well, rather than having to pay a buffet price at set times, where there were only 1-2 options for vegans. Didn't seem fair.

A beautiful location. The view of the forest from the huge window in the log cabin was stunning. The woodfire made our stay there particularly cosy, atmospheric and comfortable. Since there is very little to do there in the evenings, no tv and it is quite far from town, it would be nice if the log cabins came with some boardgames. There are some basic games available at reception but the selection could be improved. The shower is nice and hot and the sauna in the log cabins is a nice touch. The staff onsite are very friendly and there is a good selection of good quality food available daily at the buffet breakfast and dinner. Overall, a very enjoyable stay in a stunning location.

The property is in a great, wilderness location. Perfect spring-board for nature-focused walks and tours, you really feel like you're in a winter wonder-land. The room was huge, albeit lacked some amenities. We saw wild Reindeer multiple times in and around the property which was quite magical. The staff were very friendly, the food was great, and there was adequate parking.

Despite the room being very large, there was no microwave and limited wardrobe size which are things that there was plenty of room to provide. These amenities weren't advertised for our room-type, but given how spacious the room was it was surprising they haven't added a few extras like a microwave/kitchenette which would make the more basic rooms perfect.

The staff members in the property went above and beyond their call of duty to ensure we had a great stay, and I really appreciated their help! The property was peaceful and far out, making it a good option to view auroras. I really enjoyed the food selection here too. This was one of the cheapest glass igloo deals I could find in the area too, and I’m very thankful for that. We managed to catch some really pretty auroras during our one night stay there!

Wifi was not available in the room, which created minor inconveniences. The hotel itself is very deep in, so it can be quite pricey to arrange for transport in/out. The nearest bus stop is around 4km away too. We also got an aurora alarm which costed us 10 euros- but it only alarmed once during the stay. When there were fainter auroras, we relied on our own naked eye and went out to look for them (think it can ring more often).

Phenomenal customer service! Starting from the front desk that make everything possible to accommodate us as soon as we arrive eventhough it wasn't the check in time. The people who work on the kitchen who spoiled us to the maximum with the most exquisite food (seriously be prepared to taste some of the most amazing food in lapland)and the ladies and gentlemen that work serving and helping at the bar were fantastic staff and always with a smile, very friendly, making our holidays vacation a remarkable experience and super special. One thing I was very surprised was to see the different food choices. They have from gluten, vegan, vegetarian, lactose free, available for the guest(everything was delicious). Rooms are very clean and comfortable. Cabins are separate from one to another giving extra privacy. We booked a few activities at the recreational desk which make it more convenient because they help you choose what is best for your family.(all the activities include the winter gear so no need to stress out in case you are not prepare) We had such a blast exploring outdoors and we had the opportunity to see the aurora borealis. Overall it was a fantastic experience.

we booked the igloo stay which came with a private sauna. The room also had wine and chocolate awaiting for us. We reached early and they were happy to accommodate us with an early check in. We dined in their dining hall and loved the food. Staff ensured our drinks were made just the way we like it. We also booked a cross country ski and the they were very patient with us cause we knew nothing about it and kept fall. We also booked a northern lights tour and though we din't spot the northern light on that day our guide ensured we were entertained through out.

nothing really.