privacy, pools and comfortable rooms

just a little note that they had charge my airport transportation twice, $30 check in on my credit card and $30 at check out cash ; their rates are only $30 per way, I paid a taxi from airport to the hotel.

My rate included breakfast and it was amazing every morning, a la carte menu. Staff were awesome, Karim, Peter, Christian, Chris, Iris and Karen all went out of their way to make our stay wonderful.

The only down fall is the beach is not up to the same standard as West Beach, for example but was told they are going to bring in white sand and groom it the not so far future.

The customer service is out of this world amazing. Each worker is truly amazing and goes above and beyond to give you the best experience. The view and grounds are impeccable.

The power went out a lot. In one instance it was not the staffs fault and sometimes things happen. They were very accommodating and even took me to a villa where there was still power so i could plug in my devices to work. They are amazing. Other than that i did get locked into the women’s bathroom at the restaurant. When you shut door tight and make sure lock is completely secure in hole it was very hard to get it unlocked. I tried several times for awhile before the lock released. Other people went in and had no issues though. So maybe it was just me.

property is amazing ,great location very clean and the staff is amazing they are very welcoming make you feel like home they exceed our expectations . Hotel was fully booked but was very quiet .

one thing didn’t like and this is why we gave them a 9 is the water in our Villa was brown with a copper smell and toilets didn’t flush right.Don’t drink their faucet water use bottle water to drink brush your teeth.

The location is idyllic and peaceful, the food options were tasty and plentiful and the staff especially the duty manager were extremely helpful. We will look forward to our next visit as its an excellent homebase from which to explore the island.

Due to the recent reopening there were some issues that occurred due to new systems and staff re-learning process and procedure after a long absence from guests. However the Management Team were attentive and more than amenable to going above and beyond to resolve issues and leave the best impression.

Very much enjoyed our stay here! The staff was warm and welcoming, the rooms were well appointed and very comfortable, and we enjoyed hanging out on the private beach on the property. Look forward to returning soon — would love to stay here again!

Staff and beautiful villa. Most comfortable beds I’ve ever stayed in.

Comparatively the price is too expensive for the value. It was also too far from West Bay and West End. if you’re looking to be isolated, this is fine. but if you want to pay $100 round trip each way to the Bay you will be upset.

Excellent attention by the staff, felt very welcomed from the first day and they really went above and beyond to make our stay great. the beach was beautiful and maintenance to the grounds was done every day to keep the beach clean and beautiful. the day we were leaving a hurricane was coming into the island and the owners were kind enough to offer us an extra day if our flight was cancelled. can’t wait to come back

Definitely worth the extra money. I was looking for a nice, very comfortable hotel when overnighting in Roatan. Found it. Love this place. Not for everyone, but the luxury and spacious rooms are just such a welcome treat after a day of travel. Staff is amazing and very friendly. I was in a bad mood when I showed up and the lady at the front desk turned my attitude around I instantly…that and the insanely beautiful room and view.

Add a port or a single malt scotch to the restaurant. Oban would be excellent.

It was isolated and peaceful. The food was good, if not spectacular. The staff were a friendly bunch. It was a truly beautiful location. The use of kayaks was a real bonus.

The biting insects on the beach that necessitated bug spray. The lack of easy access to activities through the hotel.