From the moment l arrived to this beautiful hotel l was blown away, first off all parking right outside and free! The staff at check in were so polite and helpful, they had us checked in within 2 mins. Loads of lifts to your floor/room, the family room we had was spectacular, from the big comfy beds and pillows, the bathroom was perfection, everything you need, towels, face cloths, shampoo, body wash, soap etc it was gleaming, they really do cater for everyone, the heating in the bedroom was so easy to use if your were to warm or cold it’s so easy to adjust. Great big tv to watch numerous Channels. The coffee machine was pure luxury, with coffee pods, milk sugar etc, great variety even decaf and lovely teas. My favourite has be the bar area. Just wow! Loved all the different wee areas you can eat and drink it can be private and also open, take your pic, very reasonable priced menu, it was fab, again catered for everyone, I really enjoyed sampling a couple of times of this. We were very lucky to meet the general manager we guessed he was before he told us as the staff were very attentive to every guest but also the boss lol! Guess what the boss bought us are drinks we had after our meal! A gentleman who after talking a while with him, it was clear to see he’s very passionate about his hotel. ⭐️⭐️⭐️⭐️⭐️ It is So close to town, lovely walk in and so many shops on your doorstop, my first time in Galway but not my last, when I’m back l will be booking this amazing hotel! If I could give it 10 stars I would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Nothing it was perfection!

I loved the breakfast and the pool. Josie is amazing. Anytime I stay there she's just lovely ,professional and so so helpful. I'd go there to see her alone

Solar panels were being installed so had to leave hotel. Was informed beforehand but only had few days holidays so decided to not change my plans. My room was upgraded (thank you ). A bigger room for someone travelling alone was pointless though. Maybe a monetary deduction or even a glass of wine would've been better.

Very clean room, hotel has a spa which needs a bit of an upgrade, but it's good to have one.

Breakfast did not have any vegetarian options.

This is a very nice hotel - Iocated close to Galway city and within a walk of the Salthill promenade but far enough away to be quiet and peaceful. The leisure facilities (pool, gym, etc.) are excellent and well maintained. We didn't try the restaurant, but the food in the bar\bistro was very nice and service was excellent, although (pet peeve) the selection of zero alcohol drinks was poor. Breakfast was also very good, and the breakfast room is lovely - bright and buzzy. The bedroom was spacious and clean, and the bed was very comfortable. The air-conditioning was good and not intrusive, and Wifi was also good in the rooms. Special mention goes to the staff, who were friendly and helpful at all times and made our stay very pleasant.

Nothing to complain about!

- friendly and attentive staff - comfortable bed - huge parking at no extra cost - beautiful surroundings

- several things need better care in the rooms; the bathroom’s door knob was broken therefore the door wouldn’t stay closed. There was a latch installed on the inside of the door like in a public restroom. Multiple stains on the carpet. - no socket in the bathroom - hair dryer hidden in one of the drawers under the tv, found it way after I needed it - no minibar and/ or complimentary water bottle - limited options at breakfast; no fresh vegetables and fruit - water pressure and temperature could be better

Great grounds.

Carpets a bit dated.

Staff were so friendly and helpful. The room was very comfortable and had a lovely fragrance throughout. The bar and lobby were comfortable with plenty of comfortable chairs and sofas. A lovely drive up to reception with a lovely garden outside. The best part was the staff, although mostly quite young, is the main reason I would recommend this hotel.

The only thing that bothered me was when I had dinner in the hotel . The service was excellent, but unfortunately, the food left it down. I ordered the steak sandwich, and whilst the flavours were delicious, the amount of steak was not. It was about the same thickness of a bacon rasher, which I thought was a bit too thin for a steak sandwich. However, my husband had the burger, which he enjoyed immensely.

The staff were so lovely and helpful, the room looked exactly like the pictures and the bathroom was quite modern, the bar downstairs was a nice area to have a drink and at night we didn’t even hear it, the breakfast in the morning was delicious and had a great spread, overall it was a lovely old place to stay in.

The hotel itself is quite old, but I think that is the vibe they’re going for. The carpet was very musky and had an oldish smell and wet feel to it.

The location is closer to Salthill than central city but only a 30 minute walk to centre. It is a large old style hotel with plenty of parking ( not secure). Our room was large with both walk-in shower plus bath/ shower and the bed was comfortable. The hotels bar served very good food so we ended up eating their twice also very good service and friendly staff. We used the jacuzzi which is large although closed at 9pm on weekends. We also used the gym which was far larger and better equipped than average hotels because it also services outside members . However on a Monday at 8am there were only 3 people in the gym. The neighbourhood is quite upscale and some interesting bars have opened up closer before you reach the main city centre

The walk-in shower was slippery but we placed a rubber mat from the bath down. Our daughters room was noisy - some renovating going on near her room.

I booked a standard double but when I checked in I got a deluxe double room,a double and single bed. The buffet breakfast was very nice. There was pastries, cereal, yoghurts fruit plus the fry. Staff were very polite and helpful.

TV had very little stations. The body wash was nearly impossible to squeeze out as it was so close to the wall. Both body wash and shampoo fixed to the wall. Room charge was €6, which I thought was expensive.