Please Note that they have a several location for the Apartment Check in Place was near the Centrale FS but your room might be located in another area. So make sure to understand it well before booking. We originally book the one bedroom apartment not knowing the one with note "via pola 19" was located in a different location from the check in place. The host on the reception kind enough to offer us to change the room located in the "via pregolesi" (the check in location) with additional EUR 50 for one night. Considering we are traveling with old parents we think its a good deal for additional EUR50, but not to drag our luggage to another location again. So make sure that you book the room in VIA PREGOLESI not VIA POLA!! Then the location will be very convenient esspecially when you try to catch an early morning train from Milano Centrale.. Theres also a metro station nearby. Food was also easy to find as there will be many resto open near the Centrale Station. The apartment that we got was pretty big, clean and comfy.. The host in the reception was also very helpfull.

The entrance was quite small and not the easiest one to notice.. And for some travelers with big and lot of luggage there are stairs in the entrance (so get your muscle ready) and the lifts to the upper floor are pretty narrow. But it wont bother you that much..

The apartment is clean, everything is in good condition. The location is good, 2 minutes to the Central Station and Metro, 15 minutes to Duomo by metro.

The contact person doesn't answer on time, doesn't answer phone calls. He told us to call him up if we arrived earlier and he would open the apartment, but he didn't answer the phone calls and didn't even give us a mobile phone number. The administrator girl came straight at 3 p.m. and opened the apartment. We waited there for 3 hours.

Location. Access to all the plans we had

The apartment would need quite a few repairs; the sink was not attached, the wall lights did not work, the internal door was sagging and it was difficult to open/close it, there was no remote control for the air conditioner, the windows did not seal and as a result it was blowing into the apartment, which meant that it was mostly in the apartment at night very cold because the heating was automatically turned off in the entire apartment. according to the instructions, you were supposed to separate the waste, but you didn't have a suitable waste bin in the apartment. We left the apartment almost in a cleaner state than when we received it.

I liked the location, facilities and the staff was helpful.

I think that it is not normal to be charged for air conditioning and using the washing machine..For example we paid 30 euros for using air conditioning for 20 hours and the washing machine twice.

The reception is open 3:00 pm to 08:00 pm. This is the interval of hours u can do the check in. After that i guess they will charge you for late check in but i am not sure. Also, they willl charge u 100 euro as a deposit and refund it in the day of check out if the apartment is in good conditions. The property is situated exactly next to the milan central train station. In our apartmanet we had: towels, hair dryer, iron, mini kitchen, fully equipped and it was clean.

The bed was uncomfortable.

The apartment is very near the Milan Central Station with only 3min walk. Apartment size is large enough to host 5 adults with 1 x 2 seater, 1 x 1 seater sofa bed, and a separate room with queen bed. Fridge, Oven, microwave and kitchen utensils is provided which is sufficient to prepare your own simple meals. Friendly staff at main lobby to assist you during check in.

Small lift in the building to fit only 2 persons. Room toilet door not able to lock with a dummy key since there is no real lock install. Building staircases have no light install which makes it hard to see when walking down the stairs.

The studio was clean and spacious. It was well equipped.

The wifi was down during my stay. Deposit of 100 euros keeps you worried all the time.

This apartment has been renovated very recently, so everything in the room is brand new and in perfect condition. The location is extremely close to the central station so it’s a perfect home base to explore the city, by foot or by metro. The kitchen has all amenities you need, the bathroom is very modern, and you have a balcony with a great view. All in all I have nothing bad to say about this place. Also I have to mention the check in, which was done by a very sweet lady who told me exactly how everything worked. Very much recommended!

Location was good. No drama in area. Groceries close by and had options. Transport close by and easily accessible. Impressed that recycling was so thorough!

Watch out for the lift around the corner, the back swing on the door will bite! Construction on most days right above our head was an unexpected torture for a Christmas vacation. Bed was more like plywood and so uncomfortable. Pillows were flat and even folding them over didn't help much!

Email communication was very good and the person at the front desk was friendly and professional. The room was very clean and there was a dishwasher and washing machine in the room. Super close the the Milan train station -- a big plus!

Most importantly, there were stairs leading up to the elevator level, which made it very difficult to get our heavy luggage to the elevator. The bed was very firm but not well-cushioned, but I was able to sleep anyway. Finally, a minor thing, but there were no hooks or towel racks to place used towels on.