We were celebrating our 20th Wedding Anniversary and liked the location. After spending our first two nights in Venice with them. We decided we liked the hotel and the staff so much, That we changed our plans and rebooked two more nights with Palazzetto Madonna. We had different rooms for our two different bookings but both were beautiful and we hope to return to visit again with them

The city fees and hotel fees were higher than I had expected. Also I am used to booking.com pricing that includes taxes and fees and paying through them. But on second booking I had to pay the hotel itself and it was more than a hundred euros more than quoted on booking.com and did not include taxes. Also we had to book a water taxi from the hotel to the airport and we paid the hotel €140 at the hotel reception as they said they had an agreement with the taxi company. When we went to tip our water taxi, he said the fare is €120 Euro and had no idea we had paid the reception at the hotel. So it was an awkward time waiting for him to call back to the hotel to verify we had already paid before we could take our luggage of the water taxi when we got to the airport.

First time visitor to Venice, arrived late at night due to 8 hour delay, contacted hotel a couple of times via booking.com to keep them informed, quick response reassured us we still had somewhere to stay! Friendly face on arrival, room looked great and was spotless. Location perfect for exploring all of Venice. Breakfast varied, plentiful and tasty. Staff always excellent. We will return to Venice and this hotel.

Honestly, nothing. The hotel was exactly right for what we needed, I genuinely cannot fault either the place or the people.

Location is very good, access to everywhere in Venice is just at the most 20 minutes away. We made transportation arrangements from the airport to hotel with the help of the staff, it is very convenient if you want to get right at the hotel door. The breakfast buffet was exceptional with very friendly and helpful staff. The room was spacious, decorated like a little Palace and had a little terrace with a canal view. At the back of the hotel, there is a very nice patio to chill.

Our room was on the ground floor facing the canal and it was a bit noisy late at night and early in the morning. You can request an indoor room.

The Palazzetto Madonna has a great location in the Dursoduro neighborhood. We really enjoyed how easy it was to walk to all of the sights of Venice. The room was spacious and there was very little pedestrian noise at night, even with 3 restaurants close by. The breakfast offerings were fantastic and all of the staff were warm and friendly. It's what you would expect at this price point in Venice.

It took awhile to figure out the lighting in the room with all of the extra switches. The room temperature was difficult to control. We could hear the muffled conversations in the room next-door.

We enjoyed the spacious suite with its balcony overlooking the internal courtyard. The breakfast selections were great and the quality of the food excellent. The staff were very friendly and helpful. It is easy to walk to St Marks and Rialto Bridge, along with the many shops and activities inbetween. Many good eating options in the area too. No complaints at all, and a very enjoyable stay over two nights.

Great small hotel centrally located, convenient for city exploration. Very friendly and pleasent stuff, especially Miss Valentina. The room was clean, small but cozy with all we needed. Breakfast was diverse and tasty.

Room temperature was always a bit too warm for me (in the winter) no matter the controls, but not a big deal.

This lovely hotel is in a quiet location but easy walking distance to major attractions & a vaporetto stop nearby. A 10-15 minute walk from train station. Good size room with large modern bathroom, quiet & secure wifi provided. Excellent breakfast with quality produce & plenty of choice. Staff welcoming, friendly & obliging. Good restaurant recommendations.

Liked the room and the comfort. The breakfast choice varies each day. The room cleanliness.

Mentioned it was my wedding anniversary in advance but no special gesture or card. Night Shift was a little rude when asking if we could stay 1 hour longer. At £354 per night, and considering that British Airways lost our luggage, we felt the staff could have been nicer, instead of the Night Shift-categorically denying it outright.

The staff were amazing, especially the breakfast ladies. Breakfast with a smile every day. The food, truly delish.

My mattress was very one sided and I felt I was rolling out of bed constantly. I did ask if the mattress could be flipped over but it still seemed the same so I think it might have been the bed. It was quite expensive for a 4 night stay so my expectations were high, but the room, though adequate, I thought would be better. I understand rooms were being refurbed and that we had a Typical Venetian room - That wasnt a problem, I just expected a better, more glamourous Venetian room!

All of the staff were very friendly and helpful. The staff at breakfast were exceptionally lovely. The breakfast was a very good buffet style with eggs to order. The hotel is in a great location for restaurants and souvenir shops. The bed was comfortable, toilet and shower were modern, the whole room was very clean. The room was a nice blend between traditional decor and modern features.

We arrived and left via train. I carried and wheeled the bags to and from the station. This task would be difficult for some travellers.