The hotel is clean and quiet, and the staff are exceptional - the gentleman at the reception who is also driving the shuttle van was very patient with us and made our stay very pleasant. He took very good care of us and made sure we had a taxi picking us up whenever we needed it, explained what we were eating at breakfast, and how to do it properly.

There are a few things that, in my opinion, can further improve the satisfaction of your guests, especially the ones coming from North America like we were: - add at least one more pick up and one drop off for the shuttle service (1 earlier morning and 1 later in the evening. - consider printing a 1 page document/poster at the reception with some key info regarding the local bus schedule (A021) and any relevant local emergency announcements (e.g. if all trains are canceled due to weather or some other reason). - consider adding a tea kettle or hot water dispenser where the coffee station is.

Everything was great. Comfortable stay. Japanese style dinner and breakfast (Kaiseki) was delicious. Great strong coffee in the morning was also great especially since I'm a coffee drinker. Also many varieties of tea to choose from for those who prefer tea. Great view of the mountains once the dense morning fog lifted. Recommended for those who want to have a real Japanese style experience.

Food Staff Onsen Location is quite good if you like to stay in a peaceful abd quiet environment. This 8s my 4th times to return to this hotel.

The check out time is 10 a.m. and the hotel will provide guests a free shuttle transfer service at 850 am. Since not every guest drive by themselves, it is really too earlier to check our before 8::50 am.. The boss need to think about this. It is a common practice to provide the free shuttle services after check out.

Very clean modern Japanese Traditional accommodation, Breakfast and Dinner were superb especially the Hida Beef, Onsen available, Spacious Tatami Matt room with a zen Japanese garden view, half hour from Takayama where there was a festival when we were there,

Recommend to drive in order get around

The staff were very helpful. The place was clean and the rates, for half board, were really reasonable.

The location was just abit far from the town centre.

A quiet, out of the way location. I liked the spacious room. We were treated very special with the fancy Japanese dinner. the hotspring bath was just near our room

very clean and relaxing atmosphere. Staffs are friendly and helpful. loved their onsen. Kaiseki dinner was also amazing.

none.

The quiet environment.

The hotel a bit dated

Friendly and help staff, good breakfast and facility.

The dinner was not arranged.

Clean. Neat.

I didn't book a meal before arrival. After a long day of travel I was refused a meal. There was enough space in the dining room. A good manager would have made a plan.