The hotel is nice with a cozy bar and lobby. During our visit, there was a happy hour every day from 5 to 6 PM with live music. The room was not large but we had enough space for two persons. The room is clean and modernly furnished with a small desk and a bench to sit. The bathroom and shower are modern. The bed is comfortable. There was also a coffee machine, ironing board and iron, and a safety deposit box. There is also a fitness room. The breakfast was good and fairly extensive.

This hotel has no dinner options for the evening, however there are plenty of restaurants nearby.

We had room 218 - it faced a roof top - which was fine. The room was studio size, so we kept our luggage on the couch. King size bed, a bit on the firm side for me. We had our own mini fridge, microwave, and coffee maker. We were provided additional pillows, and Body Wash Refills, which I requested using the Bonvoy App. We were on the 2nd floor, which was perfect as we used the stairs instead of the elevator. There was a hot Buffet Breakfast every morning until 11:00 a.m. It included 2 types of Eggs, Sausage Patties, Oatmeal, Waffles (assorted toppings), Breads, Muffins, Bagels, Toast, Donuts, Bananas, Oranges, Cut Up Fruit, Yogurts, Coffee, Fruit Juices. Sometimes cut up Meats and Cheese. Certainly enough choice for even the pickiest of eaters! On the Weekends, you get a free small glass of wine (Red or White), or a glass of Beer during Happy Hour. I'd like to recognize 2 Employees that went above an beyond during our stay. Rhonda - who was able to link my Marriot Bonvoy Account to our booking, as well as direct me to Robert - General Operations. I had booked in person tickets to the Rockettes Christmas Spectacular, and never received a confirmation email with the tickets. Robert took me into the Breakfast area, and used his cell number to call RCMH Customer Service. After a 45+ minute hold time, I was connected to a Representative, who advised me that my email address had been entered incorrectly. After making 2 corrections, she re-send the email. I received it within 30 minutes, and was able to add my tickets to my Google Wallet - crisis averted! Both Rhonda and Robert were very congenial, and we interacted with them many times. Overall all, I Highly Recommend this Hotel for anyone visiting NYC. We were about a 15 minute walk to Times Square, Subway stations were around the block. Also very close to Madison Square Gardens. TIP - Arrange transportation to LGA with the Hotel - $65.00 for both of us and all our Luggage.

The doors are really loud when people are entering/leaving the rooms. The 2 elevators are very small, and there was always a wait/ line up to get on them. I only used them if I was carrying stuff in both hands. I wish, in future, that Booking.com provides the FULL daily rate as well as the COMPLETE Invoice when providing Hotels, Dates, Rooms, etc. Next time. I'll read the fine print more carefully, and factor in the additional charges when I make a future booking. When I booked, I was UNAWARE that there was an Occupancy Tax ($2.00/day), a NY Sales Tax ($19.88/day), a City Tax ($3.16/day), and Javits Centre Tax ($1.50/day). These extra charges daily were $26.54, or an additional $185.78 USD). We are Canadian, so that was approximately an additional $250.00 CAD.

Central Manhattan location was good and hotel was within walking distance of Times Square and Empire State Building and a slightly longer walk to mid-town pier and Central Park. Penn Stadion was nearby which had access to the subway and there were also places to eat locally. The room was compact, bed was comfortable and housekeeping was done daily.The hotel foyer was a good size and had tables and chairs to sit and eat and play cards etc. There was some attempt made at recycling. We were able to leave our luggage for the day after we checked out and the staff were helpful in getting us a taxi. The breakfast was good and from 7am to 11am which was great.

The local neighbourhood around the hotel had a number of homeless people apparently living in doorways who were openly smoking crack pipes. There was a lot of plastic waste generated by breakfast and takeaway meals. Breakfast was a bit chaotic and the croissants tended to run out before breakfast finished. They took a $50 per room per night deposit from my credit card at the start of our stay which I was not aware they were going to do but they refunded it after we checked out.

Booking.com

Facade was full of rubbish not ver good site right in the entrance of the hotel .i think there was working being done Breakfast was late opening.

Location is great! Everything close by" Times Square, Empire state, High line, Macy's.Take the train to Penn station, next block Amtrak station or bus Port Authority very easy from Newark airport for example. Buy a 7 day subway pass! Several lines within a few blocks! Very nice staff, sure busy hotel but everything works with a bit of patience. Never seen a hotel who restocks the breakfast so fast great work guys! AC broke down but fixed within 20 minutes by Victor great guy! Room was superclean we checked it housekeeping does a great work. Billed same price as booking after checking out, before reserved with a little higher probably a deposit. Laundry machines in basement you can work out after walking around 8 hours a day :) Room size is OK as European :) Best experience was Fly Nyon open doors helicopter ride.

Elevators are busy at breakfast but there are stairs also :)

I recently had the pleasure of staying here in Manhattan for five nights, and it exceeded all my expectations. The hotel's staff were exceptionally understanding and accommodating, going above and beyond to ensure a seamless and enjoyable stay. The breakfast was another highlight—varied, fresh, and satisfying, with options that catered to all tastes. Starting each day with such a delightful meal truly set the tone for exploring the city. The comfort of the rooms was outstanding—spacious, well-maintained, and thoughtfully designed for relaxation after a long day. The hotel's location was ideal for visiting Manhattan’s iconic attractions, with easy access to public transport and within walking distance of many must-see spots. Overall, this hotel combines excellent service, a great breakfast, and unbeatable comfort in a prime location. I highly recommend it to anyone visiting New York City!

Friendly staff Good location Good breakfast, lots of choice of food Large shower Happy hour for residents

The room is definitely smaller than advertised Majority of the pillows were horrendous and bed isn't the most comfortable. Very noisy as well because doors are being slammed as they don't shut properly as the handles can't be pressed down, so didn't sleep great. The breakfast area was too small for the amount of people in the hotel so most mornings breakfast felt frantic. Staff did their best to keep up. As most people have said and I will agree as a European, I hate how much waste there is from the plates, cutlery etc.

Large room, large tv, comfortable bed, good breakfast. Complimentary drinks from the bar during happy hour and free hot choc later. Location close to time square and the Empire State Building. Friendly staff.

Almost everything was great, but breakfast could be a little busy and may not find a place where to sit, although breakfast area is big so a table will be available in a few minutes. Lifts also can be busy, but they are big and fast so wasn't really a big issue. Bathroom door can be closed better for better privacy as it just slides without properly closing.

The hotel is great. perfect location, we did not use subway at all and walked down to Battery Park as well as opposite direction to Central Park - all nice 1-1.5h walks. Hotel is really clean and the rooms are nice and big, breakfast is superb and what is a bonus is the happy hour when you get free beers and wine from 4 to5 so very nice after all day walking :) The best seller of the hotel is the staff- Jeffrey and Hana at reception are the best. Whatever we needed they helped us. I would definitely recommend it to any of my friends

we loved the hotel what we did not like are the scam taxi drivers from the airport so before you travel book the transport from the hotel as they have legit transport company. with this you avoid the lousy robbers taking advantage of you (it did happen to us as well as other couple who we met in the hotel)

Good bed, TV and shower. The room was clean and of decent size for NY standards. Excellent location.

Breakfast could be better - some fruit options would be appreciated instead of the 5 different sugar-filled "cereal" types. Also, the bar that serves espresso opens only in the afternoon, which means that for breakfast one can only get the drip coffee-flavoured water. Finally, sngle-use plastic cutlery is disappointing to see in a hotel that is apparently trying to be greener. Also a water fountain / bottle-filling station would be appreciated.