The property is clean and beautiful. It is centrally located. Getting around town on foot to Mercado 20 de Noviembre is a 5 minute walk. The service at Oaxaca Real is superb. Everyone is very friendly and always happy to help. They are absolutely happy to help you and welcoming. The restaurant is very affordable and delicious. I recommend the Michelada, which is simple, but has an amazing depth of flavor. There is a mezcal tasting room where you can purchase bottles of mezcal as well. The gentleman in there has a wealth of information about mezcal as well. We’re coming back and staying here from now on. There are much fancier & expensive hotels but having visited, we were very unimpressed with the lack of warmth.

There wasn’t anything I did not like about the property.

Location excellent. Staff was always helpful. Restaurant was good. We enjoyed the pool area. I even had a Zoom meeting at 8 PM in the pool area since I didn't want to disturb my wife by attending the online meeting in our room.

Our room was noisy during the afternoon because there was construction going on one floor above, and our room adjoined an air shaft/ small inner court. When we complained, an alternate room was offered but we didn’t take it because the bed was too close to closet, making access to it a bit more difficult. On balance, the room we had was acceptable because we were usually out during the noisiest time of day.

The hotel is in a great location and has new Aircon which in the heatwave I've experienced was key as I left another accommodation when I couldn't sleep. The power went out in a storm and came back quickly. I've extended my stay here. The staff spoke English and have been so friendly and helpful. I got a bonus drink at the bar which was delicious and the pool is small but refreshing. The outdoor dining area is lovely.

The towels are a bit worn through and there's a small amount of lift noise as the room is near but it's overall pretty quiet and a lovely retreat.

Location is fantastic. The main plaza is a few blocks away, and close to the main pedestrian street where all the tourist action is. Room was ok. It was comfortable, but you can hear everything in the walkway and the neighbors' rooms: kids running around, people talking and laughing, couples having sex, etc. It's a big happy family there with no secrets lol. Breakfast was not the best. I wish it would have more local flavors. Overall good, but I would prefer something more quiet.

Since you can hear every conversation in the corridor, it would be nice to remind people not to be noisy after 11pm. Breakfast was not the best. I wish it would have more local flavors. I wish I would have a coffee maker in my room, so I can make some tea. I got sick during my trip and really needed it.

The position was excellent, fresh water in bottle was disposed in the bedroom everyday, the room was very clean, the bed was very confortable, good AC and/or fans if AC is not necessary. The pool was very clean but in the end we didn't even bath.

This is a personal detail but the shower is closed by a curtain which I personally don't like. When showering, it is easy to flood the floor...

The Oaxaca Real is on a busy street I did not hear from my room. It is in a very well kept old building, impeccably clean in all areas, within short walks from the main attractions, craft stores, restaurants and museums. The staff is attentive and helpful, sometimes you have to ask where info should be offered. It is a safe and welcoming place in the heart of this old yet dynamic city of Oaxaca. The terrace with restaurant is charming, good food, resonable prices. I enjoyed the pool too.

The hotel has no welcoming folder with main information, and you have to ask for password, pool towels, street map, tour info, restaurant menu, pharmacy etc. If such a folder exists, I didn't get one. No tissues in the room. My Spanish is fluent, I am not aware if staff members speak English. I did not like that Reception automatically charged my stay to my international credit card upon arrival and gave me no information on the exchange rate. I would have preferred to use my Mexican account. It would be nice to get fresh coffee from a machine.

The location is great, the hotel is comfortable and pretty. The room was big and clean. It has an air conditioner which is not common in Oaxaca. The terrace is so romantic, with a very nice view of the mountains. The staff was very nice too.

The bathroom is too small/ugly compared to the room and general hotel aesthetics. However, it got the job done with good water pressure and hot water.

Very traditional feel to the hotel and located close to the centre of town. The rooms are smallish but quite comfortable. Good restaurants, cafes and bars within a short walk.

The biggest problem we had were the electronic swipe cards to get into the room which had to reprogrammed several times each day. The room didn’t have a fridge so it wasn’t possible to keep any food that required refrigeration is the room and shower cubicle leaked.

Hotel building has a lot of charm. Room was well equipped and spotless, bed was comfortable, restaurant was very good, staff extremely friendly. Location is amazing, US consulate, pharmacy, doctor and office supply stores and lots more all within an easy walk.

One detail - there was a ceiling fan in the room that appeared to be on high speed and could not be turned off. A little weird and a little uncomfortable.

Excellent location and kind staff. Good breakfast.

We booked two rooms, bedrooms and bathrooms ventilation was bad in both and even more in one of the rooms. We could hear noise -music from outside, guests closing doors or making phone calls on the hallway, so it was difficult to sleep. There is no mini-fridge in the rooms.