I travel often for short visits, and not often do I find places that exceed my expectations. This is definitely an excellent place. Staffs were very friendly and helpful, Monique who did my checkin was very helpful and gave me some good advice on transport and places to visit. Joyace, who was always with a big smile, gave me some good tips about the city. Other staffs were also very kind and friendly. The place and the room were very colorful, vibrant, and clean, guest kitchen, Toilets, and showers were clean and tidy. The location was great, lots of nice places within the walking distance. I enjoyed my stay at this place.

Great people taking care of the hostel, fast response when something does not work (AC had to be reset), talk to them, they have the best recommendations. Kitchen works out and is sorted just fine, the clock tower flat is a dream (they even have a working record player with records). Good and cheap breakfast, staggered by time. Area is close to everything, from supermarket, parking, waterfront to the park. Safe enough to just chain up the bikes outside, even though they have a place for bikes.

Not really our complaint, but: be prepared for the stairs. Don't book on top if you can't manage.

- Location is great. Close to the central train station, the center and the southern part through Erasmus bridge - The 4 bed dorm was very spacious and includes chairs and a table. - The reception lady gave me good tips for the city, the place does have a family friendly and warm vibe. I understand some of the younger people working there can also give tips for going out and sometimes show around guests - Met some really cool people there

- The bathroom/showers are outside the room, that is inconvenient but i knew that when i booked. The set up in the men’s showers is really weird, the floor is wet if one person showers and the shower area is very narrow. Nowhere to sit in order to change. I expected more for this price - Dirty toilets, they need some more cleaning or renovation in that area - No AC - The best hostels in Rotterdam in my opinion are this and King Kong. King Kong has a very lively bar attached on the main nightlife street while Room is not very social

I couldn’t begin to list all the things I liked about this place but I’ll try a few: excellent breakfast (well worth the low price), the most friendly staff, warm and cozy feeling around the place, location of the hostel being right in the action of Rotterdam, delicious beers on tap, fun events each day (never got to try pasta day but I wish I had), and discounted tickets for various touristy things. I was travelling alone and had never been to Rotterdam before, but this lot made me feel at home and were willing to help with any of my requests! They were all also super knowledgable about the area!! Shout out to Sam and Max, unfortunately I didn’t get every staff members name but you were all great. Thanks for a lovely stay, if I’m back in Rotterdam I’ll come here for sure x

Literally nothing

The location was beautiful and the staff was so helpful and kind. We chose it due to it's close proximity to the cruise terminal and the price. We got very lucky as we were upgraded on arrival to have a full private room. Which was very nice to have with our 2 young children. Keep in mind that you do have to walk stairs. We were at the top floor with a nice view. You have to be able bodied and have luggage that is easily carried, as there is no elevator in the property.

The ambience and feel of the place is cool and very inviting. All possible facilities were available. The staff were amazing - so friendly, accommodating and helpful. If the weather outside is frightful, then there's plenty of books & magazines to read, a piano to play, and super kitsch ornaments and crockery added to the feel of the breakfast/social area. The cages under the beds were a super idea for keeping items safe and were a great size. Other guests were pleasant which is good when sharing a dorm with strangers.

As it was super cold outside, they could have turned the heating on in the breakfast/social area. Some more hooks on the walls in the dorms to hand clothes/coats etc while sleeping would have been good.

The hostel is in a protected building and had quirky decor from the moment we walked in. We were greeted by a welcoming, friendly and professional staff member. We were upgraded to The Clock Tower room which was exceptional - the history behind it, its large size, the 2 circular windows where the large clocks use to be, the comfort of the beds, the facilities (our own shower and kitchenette) all for an amazing price! Breakfast was included and was plenty for us. The manager (I didn't get his name) chatted to us and was full of information. There's a well stocked bar too. We didn't stay long enough to avail of all the services (games room) but we will definitely stay there again. The location was great!! Thanks to the team for a lovely stay - it added to our overall positive experience of Rotterdam....

The hostel is super easy to get to, just over the road from a tram stop, and you can walk to the water in 5-10 minutes. It is very welcoming and there is a warm and bustling cafe on the ground floor which was lovely for both breakfast in the morning and drinks in the evening. The cafe was not super party and even when bustling you could still get a good night sleep in the dorms above. I stayed in a large dorm (8-12 beds) and it was great - lots of light, comfy beds with curtains and enough space for everyone. It was a great base to walk or tram to whatever you want to see in Rotterdam. I would recommend.

Can't think of anything for this space, I really enjoyed my stay here and would be back!

I liked how friendly the staff is. I realize I asked them a lot of questions because I've never been in such a place before. And they were all so welcoming. The bathrooms are so comfy, too. The hostel is placed on a beautiful street!

I didn't like that after checking in after their working hours, I didn't get an introduction to how things function. I tried to figure out some stuff on my own. And still, they were there to help, so everything is fine.

The front desk and managers are very polite and friendly, the overall vibe isn’t bad but it’s relaxed and calm on another level. A friendly environment is only half the job of a good hostel the other half is to have activities that bring people together and meet new friends.

I thought the property was rather boring and had really nothing going on even on a Friday and Saturday night. Overall, I think the property lacks character and was more like a hotel than a hostel