The hotel allowed us to check in at 11am, 3 hrs early. They were kind enough to waive the early check in fee. Our suite was clean, modern, spacious and nicely decorated. The kitchenette had everything we needed to make sandwiches and a light breakfast. Loved the location! It’s a quick walk to the Northern Explorer Train Station and Parnell Road where you will find lots of restaurants, cafes and interesting shops. The staff were very accommodation, courteous, friendly.

Not a great view from our room, but that didn’t really matter to us.

Staff were really helpful .we arrived early and staff arranged an upgrade so that we could access our room early. This was so helpful after a very long flight.The room was lovely ,clean and new.There were lots of facilities including a washing machine and the shower was fab.There were also great food and coffee places with really good fayre and atmosphere within walking distance.

Nothing -but good to know that no staff on reception so can’t access hotel between 8am and after 8pm without a key card. Coffee shops 5min walk open from 7am though.

We chose this hotel because of its proximity to the railway station. We were taking the Auckland-Wellington train the next day. In terms of getting to places to eat, it is a bit of a walk but this time of year (early November), that was not a problem. The room that we were given was interesting -- there was a door that led to two rooms. I suspect it can be used as a family room since there is a main entry to the two rooms which can be locked so that the two rooms can then be occupied by one large group/family.

The basement location was a little depressing...

Gorgeous ,absolutely brand new hotel a short walk from Spark Arena, Parnell and Auckland CBD. Comfortable rooms, spotless kitchen and lovely bathroom. My room was so clean it felt like the 1st time it had been used! Cute helpful staff and my room even had a nice city view.

300$ security deposit for a 1 night stay!? Almost double the price of my room and twice as much as Quest hotels charge. I understand the hotel wants to protect there facilities but quite simply they have got the price wrong. I feel sorry for the lovely receptionist who in the same sentence of “enjoy your stay “ must say “oh and we will now charge your card $300!” Sadly I cannot recommend this amazing hotel to anyone until this “security deposit” price is reduced Edit-I was charged half $300 for single occupancy

Brand new Hotel with very comfortable beds. It is very clean!

$300 visa hold

I like how the receptionist, Mr. Raj, in the hotel treats us well. He has an excellent service and management and helped our stay. And amazing private car parks as well. .

Wasn't expecting the bond price of the stay. If you could lower the bond price by less than $200, that would be great especially for people who are on a tight budget and couldn't cover it. :). But other than that, everything looks great.

The location was fantastic. It was chosen because it was close to the train and the trendy restaurant strip of Parnell Road and the University, I could walk everywhere from it

No desk! I was there for work but could not use my computer properly. who needs a big closet (which it had) I need a place to work. Also, I like taking stairs instead of elevators, and everything was mag-locked, even for two floors I had to take the lift.

Very cheap and affordable! Loved the bed and room it was cute and just right! Also the staff were very friendly and smiley!! Also very helpful .

The tv remote wouldn’t go past 25? So could barely hear the tv. Also the bathroom fan kept going on and off like it’s on a timer even when we pushed the fan off button.

New hotel so rooms and public spaces very clean and fresh

Asked staff at front desk for restaurant recommendations and she point to a brochure at the counter. I already looked up google so didn’t need a brochure. I wanted recommendations.