We stayed here for the Luke Combs concert at Eden Park. Was a quick walk rather than relying on public transport. Heaps of great restaurants around and an easy stroll to the city. Bed was comfortable and our two bedroom apartment was spacious. All the tv channels and ok wifi. Two tvs and washer dryer was a nice touch. This met expectations for what we paid.

We didnt realise that checkin closed at 4pm on a Saturday. Took 15 mins of pressing intercom buttons to get the out of hours checkin to work which isnt great. I am not sure I have ever seen checkin close so early! Parking is tight.

Location: my Waze app told me I had reached my destination but I had no clue where the motel was. I circled round and came back and accidentally parked outside the entrance (down an alley) and car park that you needed a card to get access to. I thought you must get to it round the back, but there is no back entrance. I circled back round again and ended up parking on the opposite side of the road so that I could walk across and figure out how to get in there. Receptionist was lovely. Gave me a swipe card and I ended up having to circle round again so that I could turn into the car park. All the circling around added 20 minutes onto my journey which had already been a 3 hour drive. The room had everything I needed in it. Was a lovely temperature. The bed was very comfortable and I slept like a log.

Not being able to find it easily after such a long drive. Maybe it would help if in the accommodation information they advised customers they need to park across the road and walk over to get a swipe card before they can access the car park.

Location is close to everything! 1 bedroom living room area is huge. The beds were comfortable .

After hours, the check-in process is not easy. Used the intercom, but I kept getting cut off. Once I got into the lobby area, the envelope left on the reception desk was not my envelope. The duty manager sorted it for me in the end. Only one towel provided per person is not enough. Had to call for a second towel. Otherwise, everything else was good.

Location, one of the best beds and pillows ever! And an amazing shower 😁.

There are no dressers or drawers for clothes. Only one large and one small closet with a total of 5 hangers. Wall hooks would have helped. Also, Teflon frying pans would have been nice out er wise the kitchen was stocked nicely. Loved coming back to a very clean apartment with fresh towels (also fabulous) at the end of the day. The manager, Dhee was engaging, helpful, and delightful!

Once transferred to an East facing room, looking over Ponsonby Road, it was good.

The location on Ponsonby Road is great. The back rooms face a block wall and are not good, especially for longer stays - but the rooms facing Ponsonby Road and Western Park are really good. I had a spacious one bed room apartment with laundry facilities. Ditty at reception is really helpful and super nice. They didn't charge for internet, which was a pretty good speed.

The rooms had all the amenities needed and save cost having to buy food when you can cook or heat up own food. Everything was great. Handy to supermarket. Apart from a few minors, an excellent facility overall., Staff fab, rooms very clean and just loved all the amenities, so handy. Thank you for having us. Would strongly recommend this to family, friends

The lifts not working so not ideal for people with leg injury or elderly folk. Room 215 had a shower leak to under the sink basin when had a shower. Notified Reception when we left. The electric kettle you also had to hold down the button to heat up. The bed in room 215 was not as comfortable as room 315. Also, noise from outside more prominent than room 315.

The communication with the reception was excellent. The location was handy to everything we needed to do and options for meals and meetings were great. The access to the room was easy and there was carparking available. The rooms are serviced and the kitchenette and facilities were great.

All in all, this is a great option for work and some leisure time. It is handy to many conveniences. It was a bit noisy at night. To be expected in the city but not sound proof.

A great city location - handy to restaurants, buses, shops and the arts. own parking area which was a blessing. Room was serviced every day.

Our room felt like being in a box as quite small and no outside vista. - windows tightly shut and shuttered which meant no natural light. wardrobe doors impossible to use - so stiff and out of alignment.

A great apartment for our 8 night stay in Auckland. Perfect location - Ponsonby is a fab area with lots of independent shops, a Countdown around the corner and loads of places to eat....unless it's a Sunday/Monday/Tuesday....!

The details specify there is a sofa bed with this apartment. There was, but it could not be used as a bed. We were not offered an alternate room or any other help, despite advising reception that we really needed the separate bed. This was frustrating.

When we arrived it took 15 mins to get someone to come & let us in.. we called and called them I finally sent a message through the app and someone called to say the duty manager would be down shortly. We waited another ten minutes for her to come. When we went to pay the eft facility wasn’t working properly so we couldn’t tap our card which we have done the whole way through our holiday. We were then told there was an atm machine around the corner. We had to withdraw $500 for a ‘bond’ and $175 (for which I’m not sure as the room was listed as $143). Were from Australia therefore lost almost $100 when Changing our money back to AUD! To say we aren’t happy is an understatement… regards Jacqui Casey