Outstanding service with fantastic communication. Was arriving after office hours. Received timely excellent information in a friendly manner about access to room and parking. No carpet is not to my taste and I feel it makes it feel a bit cold. Shower pressure incredible. Unfortunately it was all over the bathroom as it was an accessible room and the floor to the drain didn't seem quite sloped enough. Only 1 towel, which i needed to use the next morning, so couldn't mop it up with that. Meant wet feet everytime I used the bathroom. Location was very handy to motorway etc but more situated in a residential area which was quiet, private and felt very safe. The bed was comfortable and the unit was well equipped. Very clean with everything in good condition. Definitely stay again.

We were on a 9 day visit to Auckland and went straight to Hamilton to see the gardens there. We found this Motel at North Shore conveniently located just off the A1 main road to Northland. There was a Woolworth's five minutes away, and the cooking facilities in the room were great. There was dedicated car parking. We arrived early and our room way ready at noon. We drove down to to the beach looking across to Brown Island, and walked along the sandy beech wriggling our toes in the gentle surf. In the morning it was just a short distance back to the A1 and we headed off to Praia, and the Bay of Islands in Northland. We used goolge maps to get off the rather crowded motorway [it was a holiday] before the tolled section of the road, and the drive was far more pleasant as a result.

It suited what we wanted but you would have to drive to restaurants and cafes.

Great room, great location. Spotless clean, great staff! As mentioned by someone, don't be put off by the run-down looks of the outside, or the smell of the reception (it stunk). The room we stayed in was failry new and spotless clean, the beds were super comfortable and the TV/Netflix was of high quality. They also had all we needed to self cater: toaster, jug, microwave, plates, bowls, cutlery, fridge, etc...the toiletries provided were of great quality. The service was also great with very friendly and accommodating staff (I had surgery and requested an early check in, late check out and downstairs bedroom). Great location (1km from beautiful Takapuna beach), close to shops, restaurants, beach, etc. Would stay there again. Not cheap, but I guess Auckland is not a cheap place to stay!

No lounge or similar to wait for taxi, only a few chairs at the reception.

Our rooms were newly refurbished with a lovely tiled bathroom and great pressure in the shower. The kitchen was new with lovely polished stone bench top. Beds were comfy and a big TV. Heatpump was great - often places don't have adequate heating but this was excellent. Looks a bit tired from the outside but looks like a make over on the outside is in the pipeline. We parked right outside our room. Check in was easy. Some chocolates and lollies and milk in the fridge were a welcome surprise.

The location fitted the purpose of our visit for an Auckland family memorial very well.. The location was walking distance to very good cafes for breakfast & again another for dinner also. Our studio room was well appointed with extra kitchen equipment . The bed linnen was all white, which hides no surprises. We actually felt like we were the 1st people who had stayed in the studio! The function we were attending began @ 200 pm - usual time for occupation, however the event we were attending was beginning @ 2 00pm! - The office kindly accomodated an early occupation as we'd left home @ 4 40am ! - That was much appreciated.! We would certainly stay there again .

There was just one thing. When I contacted the hotel through the booking I didn't receive an acknowledgement of my request for necessary early entry for our studio, & when I tried phoning the call didn't go through - no matter what time of day or evening I tried. I also emailed, without a response. Early am of the arrival day I received a txt enquiring whether we did need the studio early to which I responded & it all worked out very well when we arrived. Maybe the hotel was short staffed for office personnel, when they didn't respond initially to my request.

Great location, easy walk to restaurants. Beds were clean and comfy, new units with drawers were nice. Great to have a car parking space right at the door. Nice and peaceful area.

Water from shower goes everywhere. Wardrobe smells a bit musty. Coffee not replenished (we didn't touch the tea, hot chocolate etc) and would have been nice if floors were swept given it's not carpet.

Good location, could walk to the Lake & town center easily from the property. Supermarket also within walking distance. The recently renovated room was clean, facilities good & the shower was excellent.

Renovation noise but we were informed before our arrival & we would return to this accommodation if we needed to stay in the area again. Also staff & construction workers were very apologetic about the noise.

Absolutely everything, free parking, free lollies, there is a blanket in the closet that always makes me fall asleep

Unfortunately someone had turned off the fridge before we entered and had leaked around the carpet, I was okay with it as I didn’t need the fridge but did make sure to ensure a worker. Something not as important but the Netflix account wasn’t set up like last time so I had to use my own which made me anxious that I would accidentally stay logged in

Location was ideal for my purposes .. the room was clean and comfortable.and staff friendly and welcoming. I would stay again but only if I could have a unit on the ground floor!

I DID NOT like the access to my room which was upstairs. This was my fault for not stipulating a ground floor unit. There is no lift and the stairs are steep and not at all easy to negotiate.. I did request assistance to get my suitcase down and this was readily given. No restaurant but supermarket is only 2 - 3 minutes walk away.

Very close to Takapuna shops for someone with no vehicle. Very good public transport close by. Supermarket and shops. Locality was clean and I felt safe walking even at night. Staff friendly. Good supply of tea and coffee.

I should have mentioned on my booking that had heavy bag and would have preferred downstairs room. Didn't know this until I arrived. No lift only stairs. Daily service is limited to change of towels. Not a big deal for a single guy staying several nights. But could be challenging for families. Washing own dishes & cutlery requires using bathroom basin as not in room service.