As a solo female traveler, I loved the location, the room was exceptionally clean and comfortable, and the staff was extremely helpful and kind. Highly recommend!

My room was next to the service elevator so could be a little loud but nothing serious, still lovely

Recommended! . Every single staff member was friendly, welcoming, and helpful. The rooms were sparkling clean and modern. Great location across the street from the Metro station and near lots of restaurants and attractions. High quality breakfast with fresh-squeezed orange juice, lots of pastries, cheeses, fruits, and made-to-order omeletes and eggs. The hotel helped us book a great tour to Sintra.

The only issue was that our room was right next to 2 elevators that had noisy doors. So make sure to ask for a room away from the elevators. Then you should be fine.

New hotel centrally located with amazing restaurants, bars, shopping centers and tourist spots that are easily walkable. Staff was friendly and accommodating and gave great recs. Restaurant within/next to hotel (forgot name) was great for breakfast/lunch.

Had some issues with lights not turning on in the bedroom (bathroom was fine). Turns out it is an issue given new building/construction so it was being looked into. This did not hinder our experience at all.

We had a wonderful stay at this hotel. From the moment we arrived, the friendly and helpful staff made us feel welcome. The reception staff offered us a refreshing drink and provided us with all the necessary information. Our room, though compact, was beautifully decorated and impeccably clean. It was well-equipped with a Nespresso machine and a variety of teas. The bathroom, while small, was stylish and had a fantastic shower. Breakfast was a highlight. The attentive and very professional girl served a delicious spread of fresh juices, pastries, cakes, quiches, eggs to order, fruit, cereals, cheese, and ham and more. We especially enjoyed the cozy lounge on the top floor, perfect for a mid-morning coffee and pastry. We would definitely stay here again.

This is a small hotel in the heart of Lisbon, on one of the main touristy roads. A 5 minute walk from the Praca do Comercio, the starting point for visiting Lisbon - the location of the hotel couldn't be better! We had a lovely, clean room and two balconies each overlooking different streets, and we could see the Sea of Straw from and the castle from the other. The staff were always warm and welcoming and extremely helpful, giving us advice about visiting the area. We really felt that as a small(ish) hotel, you get the personal touch. There is a good choice at breakfast. Would definitely recommend.

Fabulous location - couldn't have been better. Central to everything we wanted to see. Loved the room facing the street and being able to open the windows and stand on the balcony was lovely. We had no young children with us so it was fine. The team were extremely approachable and helpful and provided a map with great guidance around where we were and what to do. Loved the touch of the water and pastries at reception. Given the city centre location the room and bathroom were spacious, beautifully clean and well equipped. So pleased I booked this hotel. Hope to be back in November.

Nothing

Hotel: The hotel is brand new, which is wonderful in terms of cleanliness. The location is fantastic for exploring Lisbon, central with proximity to main attractions. The staff was nice and friendly, welcomed us with a drink, too. We haven't taken advantage of the 24/7 lounge, which offers free refreshments (nice bonus after long walks). Room: The room was a good size, as was the bathroom (good quality toilettries too). The bed was incredibely comfortable with great quality bedding. There was a hand-written welcome card for us in the room, a slice of cake, a speaker to enjoy some music, tastefully decorated. The wrap-around French-style balcony on two sides of the room with incredible views was stunning - sightseeing straight from the bed. Unfortunately, given the hotel is new, they still need to catch some imperfections - when we walked into our room, there was a lingering smell of a cigarette smoke (which we could smell already in the hallways). It appeared to come in the room through either the bathroom vent or the A/C. We've spoken to the staff and they've come right up with us, trying to troubleshoot but couldn't seem to be able to fix it. They have offered to change the room for us, but we were too tired and loved the balcony, so we've instead opted for airing the room out by opening the balcony. Hard to say whether the smoke smell was coming from the hotel or from next door buildings, given the building is old. Apart from that, the hotel was a real treat.

Unfortunately, given the hotel is new, they still need to catch some imperfections - when we walked into our room, there was a lingering smell of a cigarette smoke (which we could smell already in the hallways). It appeared to come in the room through either the bathroom vent or the A/C. We've spoken to the staff and they've come right up with us, trying to troubleshoot but couldn't seem to be able to fix it. They have offered to change the room for us, but we were too tired and loved the balcony, so we've instead opted for airing the room out by opening the balcony. Hard to say whether the smoke smell was coming from the hotel or from next door buildings, given the building is old. Apart from that, the hotel was a real treat.

Everything about the hotel-- location, front desk , the room, housekeeping-- was exceptional. Joao was the best. From the moment he checked us in, we felt like we were in good hands. He was extremely helpful and kind.This was our first trip to Portugal and we look forward to staying at Moon & Sun again.

Coffee at breakfast could be better, but that's my only complaint.

Centrally located. Easy walking to market areas and major attractions. Nice outdoor cafe area on pedestrian mall. 10 out of 10 for staff and service. Special thanks to "Jon"and the cafe crew for making our short stay so amazing. Will be our go to home whenever we are in the Lisbon area

The staff and cleanliness.

I know it is an energy efficient hotel but the air was shut off at times. Very early in the am all the lights were shut off. There was no outlet near a mirror to blow dry my hair. Each time I had to call the desk to have the situation rectified. I found that to be very inconvenient. I can appreciate saving energy but this was over the top.The refrigerator was not effective.