Browns Downtown in Lisbon perfectly balances elegance with urban flair, creating a stylish and welcoming retreat in the heart of the city. The sophisticated design of the hotel, with chic decor and modern touches, provides an ideal backdrop for a memorable stay. The staff are exceptionally friendly and attentive, always eager to offer helpful recommendations and assistance, making guests feel genuinely valued. The hotel's prime location serves as the perfect base for exploring Lisbon, with many of the city’s top attractions, dining spots, and shopping areas just a short walk away. Thoughtful details, like the delightful Portuguese custard tart waiting in the room, add a touch of local charm. The rooms are impeccably clean and well-maintained, contributing to a comfortable and enjoyable experience. Breakfast at the sister hotel is a highlight, featuring a delicious and varied spread that makes for a perfect start to the day.

While Browns Downtown in Lisbon impressed with its stylish design and friendly service, there were a few drawbacks during our stay. The hotel felt somewhat unfinished, as parts of the reception area were under renovation, with dust sheets covering sections and no toilet facilities available in reception. This gave the arrival experience a slightly incomplete feel. Although the short walk to the sister hotel for breakfast wasn’t a major inconvenience, it was still an unusual arrangement that may not suit every guest. Additionally, our room, which lacked an external view, felt a bit claustrophobic, making it difficult to gauge the weather outside. If I were to visit again, I would definitely opt for an exterior-facing room to avoid this issue and enjoy a more spacious, open atmosphere.

Location was great for the old town and restaurants. Room was well equipped. Staff were great.

It would be nice to have a bar but the other Brown’s hotel was close. Proper milk for tea .

We chose this place for it's location and it was winner. As we enered the modern contemporary lobby we knew we were in the best place. The staff was extremely helpful, patient and kind. Our room was also comfortable and very clean. Loved the cosmetics in the bathroom, as well.

The air conditioning seemed to be working only on one temperature and the fan on the ceiling wasn't with adjustable speed (at least we couldn't find it). Very little discomfort comparing to the whole picture.

The hotel had such a lovely vibe - luxurious but welcoming. A perfect location right in the heart of Lisbon! Staff were friendly and accomodating. Really enjoyed my stay and would recommend any friends going to Lisbon to stay here and would love to come back for another stay in the future!

The only negative was a slight smell in the bathroom. When I checked out I let the staff member know and she said as buildings in Lisbon are old the plumbing is also old so this can be an issue. They have something they can put in the pipes to mask the smell so would recommend asking if you have this issue. Overall it didn’t impact my stay, still a great place to be.

Location sold it for us. Easy to walk everywhere. Many restaurants & shops near by. Friendly staff. We got a room upgrade, which was really appreciated.

No bar or food in the hotel, we felt there is space. We didnt go to breakfast but i believe you have to go to a Browns hotel nearby. Its a shame tohave to leave the hotel to get food but thats really the only complaint.

This hotel was extremely stylish and well-decorated, probably one of the best! We enjoyed the ambiance and thoughtfulness of the aesthetics. Breakfast buffet had great selections. Location was right in the city centre, very convenient to get around. Staff was amazing and attentive, and made great suggestions for things to do in the area when we arrived early.

The temperature in the room was poorly regulated. The A/C didn’t work, the room was extremely hot even with the ceiling fan running. Slight sewer smell coming from the bathroom on our last day. Brown’s central location had a huge roach in the washroom, even though facility was super clean and well-maintained.

The style of decor was really beautiful. The location was really ideal. The shower was really bad - the drainage was not appropriate for the size of the shower head. The room above

The shower handles were fickle and the temperature would occasionally get scalding hot without intervention. The shower drainage was not appropriate for the size of the shower head and led to overflowing easily if not cautious. This resulted in the room above us creating a leak which was audible throughout the night. When we told the staff they offered us free breakfast or to move rooms which was great service recovery.

Great location right downtown Lisboa. Easy walk to Alfama, Bairro Alto, Chiado etc. Remodeled old building with modern amenities. Large bathroom, welcome cocktails in their sister hotel around the corner. Room was stocked daily with coffee, first day also had pastries. Nice lounge by reception area.Rua dos Sapateiros is narrow but has easy access by Ubers so drop off and pick up with huge suitcases wasn’t an issue.

Construction noise next door. Not their fault. But looks like they preferred to use the jackhammer right at 8:15 every morning. I guess a good way to get us out of bed and with an early start. We were out of the hotel all day, so not a huge issue.

Excellent location. One of the streets in downtown with very little traffic. Everything is short walk from there. There is some construction work on the courtyard side, meaning lot of noise during office hours. They have issues with AC, it is basically not working, just creating noise :). You can feel it when you step in from the street, no big difference between outside and inside in the evening hours. Staff is friendly and tried to help with everything thye could, even installing a fan in my room, but room with such a bad aircondition in Portugal during July is no go. They know about it, it is central AC, and they are apparently trying to fix it with their provider.

Aircondition virtually non existent.

Had to go to sister hotel ,Browns hotel 50 yards away no problem ,breakfast very good.the staff at Downtown were friendly and very helpful on anything I needed to and explore Lisbon. Luis and Marisa particularly helpful and nice. When arrived the first night there was complimentary bottle of wine waiting in my room ,a nice touch I thought.Also liked the very comfortable large bed nice shower and plenty of bathroom body wash and soap gels,if I wanted fresh towels or more bottled water in room the cleaning were prompt in supplying them.a good city break.

I can't find any fault very good holiday,