The reception experience was exceptional, marked by professionalism and attentiveness. The staff were consistently willing and ready to assist with any needs. The room was impeccably clean, the bed provided good comfort, and convenient parking was readily available.

One of the elevators was out of service for the entirety of my five-day stay, resulting in prolonged wait times for the single functional elevator, which was shared by both staff and guests. While breakfast was delightful, I feel there could be more vegetarian options available. Additionally, proper labeling of breakfast items is essential. As someone who does not consume pork, I had to rely on the front desk to confirm whether a patty was beef or pork, which could have been avoided with clear labeling.

Everything was clean! Breakfast was amazing as per usual, hence why I keep visiting the hotel. The new male receptionist (cannot remember his name) he wears glasses, was super welcoming and very friendly. During my visit, the fire alarm went off, although I had to run and quickly evacuate the hotel (AS DIRECTED BY THE LOUD EMERGENCY SPEAKER/ ALARM) with two toddlers at 6:20 a.m in the morning, I liked that measures were in place in the event of a real fire/ emergency.

I always stay on the 6th floor. During this visit, the wifi just would not connect for us. When it did, it would work for about 2 mins and disconnect. PLEASEEEE FIX IT BEFORE I RETURN IN OCTOBER! # Thanks in advance.

The location is great and it offers breakfast. Also, the room was what I requested. I loved the toiletry package. I also liked that the room was equipped with a fridge and microwave. We had a lively view of the pool. It was really nice that there were personalized messages in the room to welcome us.

The breakfast was limited and the cut off time was way too early. While on vacation you expect to sleep in and relax but when you cut off breakfast at 9 you have to be up at least by 7 30 am to be able to get the food and sit and eat. Cut off time should be at 10 am. Also the property does not provide water. I have never been to a property that does not provide water. That was very stressful since I drink alot of water. Luckily I was able to get a case via door dash since I got in really late. Hence, even offering 2 complementary bottles to guests just to take me through the nice would have been helpful.

The hotel is well located near my points of interest and easy to reach Room was clean and comfortable, spacious enough for the 2 of us.

Breakfast was good, but space is really limited, and u have to wait in long queues to get anything. Tables were not cleaned after a guest leaves as well. Breakfast buffet was good they served toast and bagels, once we found pastries but the quantity served is no match with the number if guests at all There was a fight over the waffle station as well Also the staff in front desk on check in were so inhospitable they didn't even smile

It was really close to the even we were attending to. Staff was polite and accommodating to our needs and requests

We didn’t have enough body wash or shampoo for our first shower, but we quickly worked out after, with housekeeping, very nice people. Breakfast could have more healthy options. What I didn’t like the most about the property was the toilet, I’m not sure if it was the water pressure or the flat design of the toilet that didn’t allow it to flush thoroughly and it need it to be flushed several times to keep it decent.

The room was huge, well decorated and cozy. The king size bed was perfect, and room was perfectly clean when we arrived. Our pre-checkin was done by a brazillian girl, she was very professional and gave us a full support and indications of what to do in the neighborhood, kudos for her. Unfortunatelly, I forgot her name.

It's not a hotel indicated to those looking to visit Miami, it is far from everything. The hotel is located in Kendall, suburbs of Miam, 40 minutes driving from Miami downtown. The room was a bit noisy, we could hear every sound from the alley. The breakfast wasn't as I expected, poor variety of beverages, no fuits available, nor dairy meal available. Staff wasn't available to support.

It was very comfortable and exclusive ! Strategically located and convenient for transportation to PTC miami Pilot training school ! The property has two star rating but it provides five star facilities ! The staff are extremely professional and humane at the same time ! Very courteous and respectfully customer centric !

The security deposit of USD 100 /- It needs to be refunded in cash at checkout time! I have still not got back my refund !!

The gym was small but had a nice selection of things to be active. The bartender, David, was amazing, and super welcoming. The location is fine, tranquil, and pleasant. Breakfast was good but a little too repetitive.

The free WiFi was my main issue. I wouldn't work properly during my stay and, I was never told that there was an option to pay for it and avoid any connectivity issues. everything else is great.

After we visited Miami and Everglades, a great place to stop and rest before a long drive to Keywest for next day. Hotel looks relaxing and neat. The lady in the reception is very friendly too. They have unlimited free coffee, different kinds of tea and water refill as well. Rooms are big, clean and modern. Of course, sumptuous breakfast enough to energize us for another long day.. Special thanks to the ladies in the reception and housekeeping that when we left our tripod, we got it back the next day as we drive back to Miami.

NOTHING! Everything is beyond expectation..

Hotel was perfect, everything I needed was in one location. The scenery was beautiful. I've already booked another stay and recommended the location to friends. Room was very nice and clean, breakfast was great-I just wish the dining hall was a bit larger but still no complaint. They even made sure my car was in view of the surveillance cameras due to the type of car I was driving.

Everything was perfect